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Patient Advocate Work From Home Jobs (NOW HIRING)

HarmonyCares

Patient Advocate

$15.39/hr

Great Place to Work Certified * Established in 11 states * Largest home-based primary care practice ... Graduated from an accredited CNA, PCT, MA or EMT program or 1+ years of healthcare experience

Firstsource

Patient Advocate Specialist

Louisville, KY · Remote

$14 - $19/hr

Patient Advocate Specialist Location: REMOTE Hours: Monday-Friday 9:30am - 6pm EST Pay Range: $14 ... For Remote Work from Home - must have a quiet, private area to perform work Benefits including but ...

Firstsource

Patient Advocate Specialist

$14 - $19/hr

Patient Advocate Specialist Location: REMOTE Hours: Monday-Friday 9:30am - 6pm EST Pay Range: $14 ... For Remote Work from Home - must have a quiet, private area to perform work Benefits including but ...

Firstsource

Patient Advocate Specialist

$14 - $19/hr

Patient Advocate Specialist Location: REMOTE Hours: Monday-Friday 9:30am - 6pm EST Pay Range: $14 ... For Remote Work from Home - must have a quiet, private area to perform work Benefits including but ...

Firstsource

Patient Advocate Specialist

$17 - $19/hr

Patient Advocate Specialist Location: REMOTE Hours: Monday-Friday 8:30am - 5pm EST Pay Range: $17 ... For Remote Work from Home - must have a quiet, private area to perform work Benefits including but ...

Firstsource

Bilingual Patient Advocate Specialist

$17 - $19/hr

Bilingual Patient Advocate Specialist Location: REMOTE Hours: Monday-Friday 8:30am - 5pm EST Pay ... For Remote Work from Home - must have a quiet, private area to perform work Benefits including but ...

Firstsource

Bilingual Patient Advocate Specialist

$17 - $19/hr

Bilingual Patient Advocate Specialist Location: REMOTE Hours: Monday-Friday 8:30am - 5pm EST Pay ... For Remote Work from Home - must have a quiet, private area to perform work Benefits including but ...

Claritev

Patient Advocate Representative

Manhattan, NY · Remote

$25 - $30/hr

Work schedules are as follows: * 5:00 am to 2:00 pm PT * 6:00 am to 3:00 pm MT * 7:00 am to 4:00 pm ... from clients as needed. 6. Keeps direct report informed of critical matters that impact responding ...

Knipper Health

Pharmacy Patient Advocate

Washington, DC · On-site +1

$19 - $24/hr

Respond to program inquiries from patients, authorized representatives, healthcare providers ... Two (2) years of work experience in customer service or customer focused healthcare role * One (1) ...

Clear Choice

Prospective Patient Advocate-Remote

FL · Remote

$16.50 - $21.50/hr

Spend a majority of your time on the phone both with inbound phone calls from prospective patients ... Must have a dedicated and private home work space with minimal distractions and NO visibility to ...

CCS

Patient Advocate Representative - OU

Clearwater, FL · On-site +1

$15.75 - $20.25/hr

As a Call Center Patient Advocate Representative I, you'll handle all tasks required to maintain ... home-delivered medical supplies and pharmaceuticals annually. Recognized as a Great Place to Work ...

Earn Haus

Work from Home

Lafayette, MN · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Brandon, MN · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

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Patient Advocate Work From Home information

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How much do patient advocate work from home jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient advocate work from home in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Advocate working from home, and why are they important?

To excel as a Patient Advocate working from home, you need a background in healthcare or social services, strong knowledge of patient rights, and often a relevant certification such as Certified Patient Advocate (BCPA). Familiarity with case management software, electronic health records (EHRs), and secure communication platforms is typically required. Excellent listening skills, empathy, and the ability to communicate complex information clearly are critical soft skills in this role. These skills ensure effective support, build trust with patients, and help navigate complex healthcare systems from a remote environment.

What are some unique challenges faced by Patient Advocates working from home, and how can they be addressed?

Patient Advocates working remotely often face challenges such as limited face-to-face interaction with patients, reliance on digital communication tools, and coordinating with healthcare providers across different platforms. To address these, it's important to develop strong communication and organizational skills, become proficient with telehealth software, and establish clear processes for documentation and follow-up. Building rapport with patients virtually and maintaining privacy standards are also crucial to ensure effective advocacy and support.

What does a Patient Advocate do when working from home?

A Patient Advocate working from home assists patients with navigating the healthcare system, resolving billing issues, understanding their rights, and accessing appropriate care. They often communicate with healthcare providers, insurance companies, and patients via phone, email, or online platforms. Their goal is to ensure patients receive fair, quality treatment and support, while providing guidance and resources remotely. This role requires strong communication, problem-solving skills, and empathy.

What is the difference between Patient Advocate Work From Home vs Medical Customer Service Representative?

AspectPatient Advocate Work From HomeMedical Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma; customer service skills
Work EnvironmentRemote, home-basedRemote or call center setting
Industry UsageHealthcare, patient supportHealthcare, insurance, medical providers
Job FocusPatient support, advocacy, navigating healthcare systemsHandling patient inquiries, billing, appointment scheduling

While both roles involve remote work in the healthcare industry, Patient Advocate Work From Home focuses on supporting patients through advocacy and healthcare navigation, whereas Medical Customer Service Representatives primarily handle inquiries and administrative tasks related to medical services. Understanding these differences can help you choose the role that best fits your skills and career goals.

More about Patient Advocate Work From Home jobs
What cities are hiring for Patient Advocate Work From Home jobs? Cities with the most Patient Advocate Work From Home job openings:
What states have the most Patient Advocate Work From Home jobs? States with the most job openings for Patient Advocate Work From Home jobs include:
What job categories do people searching Patient Advocate Work From Home jobs look for? The top searched job categories for Patient Advocate Work From Home jobs are:
Patient Advocate Work From Home jobs near you
Patient Advocate

Patient Advocate

HarmonyCares

Remote

$15.39/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

HarmonyCares rating

7.0

Company rating: 7.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Overview
HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.
Our Mission - To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision - Every patient deserves access to quality healthcare.
Our Values - The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
  • Health, Dental, Vision, Disability & Life Insurance, and much more
  • 401K Retirement Plan (with company match)
  • Tuition, Professional License and Certification Reimbursement
  • Paid Time Off, Holidays and Volunteer Time
  • Paid Orientation and Training
  • Great Place to Work Certified
  • Established in 11 states
  • Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!

More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits.
Responsibilities
The Patient Advocate provides exceptional customer service to inbound inquiries and refill requests from external and internal entities. They aim to provide first contact resolution on phone calls they receive while using appropriate judgement on when to escalate. The Patient Advocate adheres tightly to call scripts, policies, and procedures established by the organization.
Essential Duties and Responsibilities
  • Serves as the first point of contact for callers with non-clinical inbound inquiries and overflow calls from the Patient Advocate - Pharmacy Technicians in regard to refill requests. Uses appropriate judgement and process documentation to determine when the interaction needs to be transferred or escalated to another team
  • Documents all phone calls, interactions and Medication refill requests in the EHR promptly by utilizing standard documentation guidelines as required by HarmonyCares
  • Provides exceptional customer service to callers, adhering to customer services and call quality standards established by the organization
  • Maintains clear and compassionate communication with patients, family members, providers, and other external entities, representing the company in a professional and courteous manner in all interactions
  • Demonstrates exceptional customer service by addressing all inquiries, concerns, and needs with empathy, professionalism, and a solutions-oriented mindset
  • Adheres to all company-established policies, procedures, quality standards, and productivity expectations
  • Assist patients and appropriate patient delegates (proxy) with patient portal access, password resets and general patient portal troubleshooting
  • Adheres to schedule established by the organization
  • Adheres to all state and federal laws, including HIPAA
  • Appropriately identifies, acknowledges, escalates and/or addresses patient complaints, grievances, and concerns in a timely and effective manner
  • Collaborates with the care team members to promote quality patient care, satisfaction, and outcomes
  • Participates in quality improvements as assigned

In this role you may work with. . .
  • Advocacy Team
  • Providers
  • Patient Care Teams
  • Market Leaders (Managers)
  • Patients
  • Family Members
  • Providers
  • Other external entities
  • Facility Staff
  • Caregivers

Qualifications
Required Knowledge, Skills and Qualifications
  • High school diploma/GED
  • Graduated from an accredited CNA, PCT, MA or EMT program or 1+ years of healthcare experience
  • Demonstrated experience with multi-tasking
  • Strong communication skills (written & spoken)
  • Strong organizational skills and attention to detail
  • Demonstrate proficiency in using electronic health records (EHR) system, call center technology, and Microsoft Office Suite
  • Ability to communicate effectively with HarmonyCares providers and patient care teams
  • Ability to communicate effectively with patients and their family members, and facility staff
  • Knowledge of basic principles, practices and techniques in primary healthcare
  • Ability to read and interpret written information and write clearly and informatively
  • Ability to speak clearly and persuasively in positive or negative situations, including listening and getting clarifications, and responding well to questions

Preferred Knowledge, Skills and Experience
  • Familiarity with Medicare and Medicaid insurances and programs
  • EMT certification and experience
  • Medical Assistant certification and experience
  • Experience in Aprima (EHR)

Posted Max Pay Rate
USD $25.75/Yr.
Posted Min Pay Rate
USD $15.39/Hr.
Pay Transparency
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.
Notice
HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.

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