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Patient Advocate Work From Home Jobs (NOW HIRING)

Firstsource

Patient Advocate Specialist

$21 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Identifies out-patient/ER accounts from the census or applicable referral method that are ... Outside field work as required to include Patient home visits to screen for eligibility of State ...

IQVIA

Work from Home

Albuquerque, NM · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Louisville, KY · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

Fast Pace Health

Patient Advocate (Remote)

$18.25 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

We work as a dynamic team to surpass our business goals by ensuring our patients receive the best ... Accepts payments from patients on their accounts. Will assist our clinics with deleting and ...

IQVIA

Work from Home

Colorado Springs, CO · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Little Rock, AR · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Ogden, UT · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Birmingham, AL · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Fort Collins, CO · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Gilbert, AZ · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Norfolk, VA · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

North Little Rock, AR · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Las Vegas, NV · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Denver, CO · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Cheyenne, WY · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Provo, UT · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Denver, CO · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Portland, OR · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Louisville, KY · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Colorado Springs, CO · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

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Patient Advocate Work From Home information

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How much do patient advocate work from home jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for patient advocate work from home in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What does a patient advocate do when working from home?

A Patient Advocate working from home assists patients with navigating the healthcare system, resolving billing issues, understanding their rights, and accessing appropriate care. They often communicate with healthcare providers, insurance companies, and patients via phone, email, or online platforms. Their goal is to ensure patients receive fair, quality treatment and support, while providing guidance and resources remotely. This role requires strong communication, problem-solving skills, and empathy.

What are the key skills and qualifications needed to thrive as a patient advocate working from home?

To excel as a Patient Advocate working from home, you need a background in healthcare or social services, strong knowledge of patient rights, and often a relevant certification such as Certified Patient Advocate (BCPA). Familiarity with case management software, electronic health records (EHRs), and secure communication platforms is typically required. Excellent listening skills, empathy, and the ability to communicate complex information clearly are critical soft skills in this role. These skills ensure effective support, build trust with patients, and help navigate complex healthcare systems from a remote environment.

What are some unique challenges faced by patient advocates working from home, and how can they be addressed?

Patient Advocates working remotely often face challenges such as limited face-to-face interaction with patients, reliance on digital communication tools, and coordinating with healthcare providers across different platforms. To address these, it's important to develop strong communication and organizational skills, become proficient with telehealth software, and establish clear processes for documentation and follow-up. Building rapport with patients virtually and maintaining privacy standards are also crucial to ensure effective advocacy and support.

What is the difference between Patient Advocate Work From Home vs Medical Customer Service Representative?

AspectPatient Advocate Work From HomeMedical Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma; customer service skills
Work EnvironmentRemote, home-basedRemote or call center setting
Industry UsageHealthcare, patient supportHealthcare, insurance, medical providers
Job FocusPatient support, advocacy, navigating healthcare systemsHandling patient inquiries, billing, appointment scheduling

While both roles involve remote work in the healthcare industry, Patient Advocate Work From Home focuses on supporting patients through advocacy and healthcare navigation, whereas Medical Customer Service Representatives primarily handle inquiries and administrative tasks related to medical services. Understanding these differences can help you choose the role that best fits your skills and career goals.

What qualifications do you need to be a patient advocate work from home?

To work as a patient advocate from home, candidates typically need a high school diploma or equivalent, strong communication skills, and knowledge of healthcare systems. Some roles may require experience in healthcare, social work, or related fields, and familiarity with electronic health records (EHR) systems can be beneficial.
More about Patient Advocate Work From Home jobs

What cities are hiring for Patient Advocate Work From Home jobs?

Cities with the most Patient Advocate Work From Home job openings:

What states have the most Patient Advocate Work From Home jobs?

States with the most job openings for Patient Advocate Work From Home jobs include:

What job categories do people searching Patient Advocate Work From Home jobs look for?

The top searched job categories for Patient Advocate Work From Home jobs are:

Patient Advocate Work From Home jobs near you
Infographic showing various Patient Advocate Work From Home job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.

Patient Advocate Specialist

Firstsource

Remote

$21 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 71 rated call and contact centers

Job description

Location:  Medical Facility in Florida (Remote)

Shift: Monday - Friday | 8:00AM - 4:30PM

Pay Rate: $21.00 - $25.00 per hour

Join our team and make a difference!

The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.

Essential Duties and Responsibilities:

  • Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
  • Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
  • Initiate the application process bedside when possible.
  • Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
  • Have reliable transportation to assist with coverage onsite and at nearby sites when needed.
  • Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
  • Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
  • Records all patient information on the designated in-house screening sheet.
  • Document the results of the screening in the onsite tracking tool and hospital computer system.
  • Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
  • Reviews system for available information for each outpatient account identified as self-pay.
  • Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
  • Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
  • Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
  • Other Duties as assigned or required by client contract

Additional Duties and Responsibilities:

  • Maintain a positive working relationship with the hospital staff of all levels and departments.
  • Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
  • Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
  • Keep an accurate log of accounts referred each day.
  • Meet specified goals and objectives as assigned by management on a regular basis.
  • Maintain confidentiality of account information at all times.
  • Maintain a neat and orderly workstation.
  • Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
  • Maintain awareness of and actively participate in the Corporate Compliance Program.

Educational/Vocational/Previous Experience Recommendations:

  • High School Diploma or equivalent required.
  • 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
  • Previous customer service experience preferred.
  • Must have basic computer skills.

Working Conditions:

  • Must be able to walk, sit, and stand for extended periods of time.
  • Dress code and other policies may be different at each healthcare facility.
  • Working on holidays or odd hours may be required at times.

Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off

We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.

Firstsource Solutions USA, LLC

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