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Patient Administration Jobs in Indiana (NOW HIRING)

EDGEWATER HEALTH

Patient Access Supervisor

Gary, IN

Patient Access Supervisor Position summary The Patient Access Supervisor oversees daytoday ... High school diploma or equivalent required; associate's degree in business, health administration ...

Allergy Partners

Patient Service Representative

IN · On-site

$16.75 - $21.25/hr

Patient Service Representative Reports To: Practice Manager Join a team that cares for your ... central Administration as appropriate. * "Closes" the office each day, according to protocol.

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All JobsPatient Administration JobsPatient Administration Jobs in Indiana

Patient Administration information

See Indiana salary details

$9

$17

$23

How much do patient administration jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for patient administration in Indiana is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.23 per hour, depending on experience, location, and employer.

What is Patient Administration?

Patient Administration refers to the management of patient information and records within a healthcare facility. This role involves tasks such as scheduling appointments, handling patient admissions and discharges, maintaining accurate medical records, and ensuring confidentiality and compliance with healthcare regulations. Patient Administration staff are often the first point of contact for patients, providing essential support to ensure smooth operations in clinics, hospitals, or other healthcare settings. Their work helps healthcare providers deliver efficient and effective care by organizing and safeguarding critical patient data.

What are the key skills and qualifications needed to thrive as a Patient Administration professional, and why are they important?

To thrive in Patient Administration, you need strong organizational skills, attention to detail, and a background in healthcare administration or a related field. Familiarity with hospital information systems (HIS), electronic health records (EHR), and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients and healthcare staff. These skills are crucial for ensuring accurate patient records, smooth administrative workflows, and a positive patient experience.

What are some common challenges faced by professionals in Patient Administration, and how can they be effectively managed?

Professionals in Patient Administration often encounter challenges such as managing large volumes of patient data, ensuring privacy compliance, and coordinating between multiple departments. Effective time management, attention to detail, and strong communication skills are essential for handling these tasks. Utilizing electronic health record (EHR) systems and maintaining clear processes can help streamline workflows and reduce errors, while regular training ensures that staff stay updated on privacy regulations and best practices.

What is the difference between Patient Administration vs Medical Receptionist?

AspectPatient AdministrationMedical Receptionist
CredentialsTypically requires administrative or healthcare certificationsOften requires reception or customer service experience
Work EnvironmentHospitals, clinics, healthcare officesMedical clinics, general practices, healthcare facilities
Job ResponsibilitiesManaging patient records, scheduling, billing, data entryGreeting patients, scheduling appointments, answering calls
Industry UsageCommonly used in healthcare administration rolesPrimarily front-desk patient interaction roles

While both roles involve patient interaction and administrative tasks, Patient Administration typically encompasses a broader range of responsibilities including record management and billing, often requiring specific healthcare certifications. Medical Receptionists focus more on front-desk duties like greeting patients and scheduling appointments. Both roles are essential in healthcare settings but differ in scope and required credentials.

What are popular job titles related to Patient Administration jobs in Indiana? For Patient Administration jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Patient Administration jobs in Indiana look for? The top searched job categories for Patient Administration jobs in Indiana are:
Patient Administration jobs near you
Infographic showing various Patient Administration job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $36,658 per year, or $17.6 per hour.
COORDINATOR, PATIENT FINANCIAL SERVICES

COORDINATOR, PATIENT FINANCIAL SERVICES

Decatur County Memorial Hospital

Greensburg, IN

Other

Medical, Retirement, PTO

Posted 4 days ago

Job description

Join the Team at Decatur County Memorial Hospital

At Decatur County Memorial Hospital (DCMH), we are more than a healthcare provider—we are a trusted community partner committed to improving the health and well-being of the individuals and families we serve. As a critical access hospital, DCMH combines high-quality patient care, advanced medical services, and a compassionate, patient-centered approach in a welcoming rural healthcare environment.

Our team is made up of dedicated professionals who are passionate about making a difference every day. We foster a culture of collaboration, respect, integrity, and continuous improvement, where employees are empowered to grow professionally while contributing to exceptional patient outcomes. DCMH offers competitive compensation and benefits, opportunities for professional development, and a supportive workplace that values each team member's contributions.

DCMH offers more than just a job—we offer a rewarding career and a supportive workplace culture. Employees enjoy competitive pay, comprehensive health and wellness benefits, generous paid time off, retirement savings opportunities, professional development support, and a variety of additional benefits designed to help you achieve your personal and professional goals. We are committed to creating an environment where team members feel valued, supported, and empowered to grow.

If you are seeking a rewarding career with an organization that is committed to excellence, innovation, and service, we invite you to explore opportunities with Decatur County Memorial Hospital and become part of a team that is making a meaningful impact in our community.

  • POSITION SUMMARY
    • Reports To
      • Executive Director, Revenue Cycle
    • Amount of Travel Required
      • Work may involve occasional travel between hospital departments and attendance at meetings or training sessions.
    • Positions Supervised
      • None
    • Work Schedule

      • Full-time days, Monday through Friday

        Work schedule may be adjusted as needed to meet operational and business requirements.

    • FLSA Status

      • Non-Exempt (Hourly); eligible for overtime pay in accordance with applicable law

    • Position Summary
      • The Patient Financial Services (PFS) Coordinator is responsible for supporting hospital revenue cycle operations by serving as the primary point of contact for patient billing inquiries and financial concerns. This position supports the patient financial experience by providing cost estimates, explaining account balances and insurance activity, assisting with establishment of payment arrangements, assisting with financial assistance programs, and educating patients regarding their financial responsibility. Serving as a liaison between patients, insurance companies, Claim Aid, Patient Access, Patient Account Representatives, clinical departments, and hospital staff, the PFS Coordinator helps ensure accurate financial information, timely resolution of billing concerns, efficient reimbursement, and exceptional customer service.
         
  • KNOWLEDGE, SKILLS, & ABILITIES/POSITION QUALIFICATIONS
    • Education

      • High school diploma or GED required

        Associate degree in Business Administration, Healthcare Administration, Accounting, Finance, or related field preferred

    • Experience

      • Minimum of two years of experience in healthcare billing, patient financial services, financial counseling, accounts receivable, insurance follow-up, or revenue cycle operations preferred.

        Hospital-based revenue cycle experience is strongly preferred.

    • Computer Skills
      • Proficient in Microsoft Office, email, and other standard computer applications, with the ability to learn and effectively use software systems required for assigned responsibilities.
      • Proficiency with electronic health records (EHRs) and patient accounting systems
    •  
    • Certificates & Licenses
      • None required
Other Requirements
Knowledge of hospital billing processes and revenue cycle operations
Understanding of Medicare, Medicaid, and commercial insurance reimbursement
Familiarity with medical terminology, CPT, HCPCS, and ICD coding concepts
Strong customer service, verbal and written communications, critical thinking, problem-solving, and conflict resolution skills
Ability to explain complex billing and insurance information in a patient-friendly manner
Ability to manage multiple priorities in a fast-paced healthcare environment
Ability to maintain confidentiality and professionalism at all times
  • Essential Functions
    • Reviews patient accounts for accuracy and explains balances, billing activity, and financial responsibility.
    • Monitors account work queues and follows up on outstanding balances in a timely manner.
    • Researches and resolves billing discrepancies by collaborating with internal departments and external partners.
    • Assists patients with billing questions, payment options, and financial assistance resources.
    • Verifies insurance coverage, benefits, and eligibility as needed.
    • Prepares accurate patient cost estimates using approved tools, payer information, and pricing guidelines.
    • Educates patients on deductibles, copays, coinsurance, uninsured discounts, and expected out-of-pocket costs.
    • Helps patients understand insurance benefits, coverage limitations, and financial obligations.
    • Identifies financial assistance eligibility and guides patients through available programs and applications.
    • Documents estimates, patient communications, payment plans, and financial arrangements accurately.
    • Coordinates with scheduling, registration, clinical departments, and payers to ensure estimate accuracy.
    • Maintains compliance with hospital policies, price transparency requirements, and applicable regulations.
    • Establishes payment plans, processes payments and adjustments, and supports collection activities according to policy.
    • Responds to billing inquiries through phone, email, mail, and in-person interactions while providing exceptional customer service.
    • Serves as a patient advocate by addressing concerns professionally, de-escalating issues, and helping patients navigate billing, insurance, and financial resources with empathy and confidentiality.
    • Other duties as assigned.aa
 

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