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Patient Accounts Supervisor Jobs (NOW HIRING)

GI Associates LLC

Patient Accounts Lead

Milwaukee, WI

Basic & supplemental life insurance Position summary A Patient Accounts Lead is responsible for all ... Previous supervisory, team lead, trainer, or mentoring experience preferred * Familiar with ICD-10 ...

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Patient Accounts Supervisor information

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$114K

How much do patient accounts supervisor jobs pay per year?

As of Jun 16, 2026, the average yearly pay for patient accounts supervisor in the United States is $75,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is the difference between Patient Accounts Supervisor vs Patient Billing Specialist?

AspectPatient Accounts SupervisorPatient Billing Specialist
CredentialsHigh school diploma or equivalent; some roles prefer certifications in healthcare administrationHigh school diploma or equivalent; certifications in medical billing are common
Work EnvironmentHealthcare facilities, hospitals, clinics overseeing billing teamsMedical offices, billing companies, healthcare providers handling billing tasks
Employer & Industry UsageUsed in healthcare settings managing patient accounts and billing processesCommonly used in healthcare to process and submit patient bills
Search & Comparison IntentUnderstanding supervisory roles in patient billingLearning about billing tasks and responsibilities

The Patient Accounts Supervisor oversees billing teams and manages patient account processes, ensuring accuracy and compliance. The Patient Billing Specialist focuses on preparing and submitting patient bills. While both roles involve billing, the supervisor has a leadership role, whereas the specialist handles detailed billing tasks.

What are the main challenges Patient Accounts Supervisors face in managing medical billing teams?

Patient Accounts Supervisors often navigate challenges such as keeping up with evolving insurance regulations, ensuring billing accuracy, and maintaining team productivity under tight deadlines. They are responsible for resolving complex billing disputes, training staff on new procedures, and fostering collaboration between billing, collections, and clinical teams. Effective supervisors balance these demands by implementing efficient workflows and promoting ongoing professional development within their teams.

What does a Patient Accounts Supervisor do?

A Patient Accounts Supervisor oversees the billing and collection processes within a healthcare facility, ensuring that patient accounts are managed accurately and efficiently. They supervise staff members who handle patient billing, insurance claims, and payment processing. Their responsibilities also include resolving discrepancies, maintaining compliance with healthcare regulations, and improving workflow procedures. This role is crucial for ensuring the financial health of a medical practice or hospital while maintaining positive relationships with patients and insurance companies.

What are the key skills and qualifications needed to thrive as a Patient Accounts Supervisor, and why are they important?

To thrive as a Patient Accounts Supervisor, you need expertise in medical billing, insurance claims processing, and revenue cycle management, usually supported by a background in healthcare administration or a related field. Familiarity with billing software, electronic health record (EHR) systems, and knowledge of HIPAA regulations are crucial. Strong leadership, problem-solving abilities, and excellent communication skills help manage teams and resolve patient or payer issues effectively. These skills ensure accurate financial operations, compliance, and a positive patient experience within healthcare organizations.
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What cities are hiring for Patient Accounts Supervisor jobs? Cities with the most Patient Accounts Supervisor job openings:
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What job categories do people searching Patient Accounts Supervisor jobs look for? The top searched job categories for Patient Accounts Supervisor jobs are:
Patient Accounts Supervisor jobs near you
Infographic showing various Patient Accounts Supervisor job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 71% Full Time, 13% Part Time, and 14% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $75,029 per year, or $36.1 per hour.
Patient Experience Representative - Santa Cruz

Patient Experience Representative - Santa Cruz

Janus of Santa Cruz

Santa Cruz, CA • On-site

$23.50 - $25/hr

Full-time

Posted 12 days ago

Job description

Description:

Janus of Santa Cruz is seeking a mission-driven Patient Experience Representative to support patient access and front-end financial processes. This is a key role shaping the patient experience—from first contact through admission—by ensuring accurate, timely, and compassionate service.


If you’re detail-oriented, patient-focused, and experienced in revenue cycle operations, we’d love to connect with you.


The hours for this role are Tuesday - Saturday 5:30am - 2:00pm.


About the Role

Under the supervision of the Patient Experience Supervisor, this position serves as a primary point of contact for patients and plays a critical role in intake, eligibility verification, authorization support, and point-of-service financial processes.

You will help ensure a seamless, respectful, and efficient intake experience for every patient we serve.


What You’ll Do

Patient Access & Intake

  • Serve as the first point of contact (phone, in-person, digital)
  • Complete intake, screening, and referral workflows
  • Schedule appointments and coordinate admissions

Eligibility & Financial Clearance

  • Verify insurance eligibility and benefits prior to service
  • Support authorization processes
  • Communicate financial expectations (copays, deposits, self-pay rates)

Point-of-Service Collections

  • Collect payments in accordance with policy
  • Provide basic financial guidance to patients
  • Maintain accurate transaction documentation

Documentation & Compliance

  • Maintain accurate records in the EHR
  • Ensure compliance with privacy and documentation standards
  • Support audit readiness with consistent data entry

Patient Experience

  • Deliver compassionate, respectful, and professional service
  • Address questions and escalate complex concerns
  • Ensure a smooth and supportive intake journey


Requirements:

What You Bring

Required:

  • High School Diploma or GED
  • 2+ years of experience in medical billing, patient accounts, or revenue cycle
  • Knowledge of insurance billing, denials, appeals, and payment posting
  • Experience with EHR and billing systems
  • Proficiency in Microsoft Office (Excel, Word, Outlook)

Preferred Qualities:

  • Strong organizational and communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Commitment to providing excellent patient service
Work Environment & Expectations
  • Ability to work with complex systems and detailed data
  • Strong attention to accuracy, deadlines, and compliance
Why Join Janus?

At Janus, we are committed to transforming lives and strengthening our community through compassionate, high-quality behavioral health services. When you join our team, you become part of a mission-driven organization that values:

  • Compassion and respect
  • Equity and inclusion
  • Professional growth and collaboration
  • Making a measurable difference in people’s lives

Apply today and help create a welcoming, supportive experience for every patient we serve.