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Patient Accounting Representative Jobs in Raleigh, NC

Brady Services

Controls Project Manager

Raleigh, NC · On-site

Communicates with customers and their representatives, including building owners, mechanical ... Communicate with customers in a friendly, professional, and patient manner * Perform all duties ...

Brady Services

Controls Project Manager

Raleigh, NC · On-site

Communicates with customers and their representatives, including building owners, mechanical ... Communicate with customers in a friendly, professional, and patient manner * Perform all duties ...

Piedmont Health Services

Revenue Cycle Manager

Durham, NC · On-site

$66K - $89K/yr

Bachelor's degree in Healthcare Administration, Business Administration, Finance, Accounting, or ... Certified Revenue Cycle Representative (CRCR), preferred; * Certified Healthcare Financial ...

Piedmont Health

Revenue Cycle Manager

Chapel Hill, NC · On-site

$52K/yr

Bachelor's degree in Healthcare Administration, Business Administration, Finance, Accounting, or ... Certified Revenue Cycle Representative (CRCR), preferred; * Certified Healthcare Financial ...

Timmons Group

Licensed Surveyor

Raleigh, NC · On-site

$70K - $96K/yr

Must have a thorough understanding of project accounting and demonstrated ability to manage the ... We are looking for high energy, creative, flexible, patient, self-starters who are willing to work ...

Timmons Group

Licensed Surveyor

Raleigh, NC

$70K - $96K/yr

Must have a thorough understanding of project accounting and demonstrated ability to manage the ... We are looking for high energy, creative, flexible, patient, self-starters who are willing to work ...

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Patient Accounting Representative information

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How much do patient accounting representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient accounting representative in Raleigh, NC is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $22.45 per hour, depending on experience, location, and employer.

What is a patient accounting representative?

A patient accounting representative is in charge of all patient accounting activities. In this career, you complete billing processes and handle revenue collections from patients or a third-party payer. Your responsibilities include processing applications from medical and life insurance and supplemental benefits, and you also review and process insurance claims to maximize reimbursement. You must be sure to follow office policies and follow up with necessary persons. You also handle all patient requests for medical records, doctor notes, and more. Other duties include maintaining a database with patient accounting data, keeping an updated list of insurance carriers and employers, and maintaining patient confidentiality. You are also expected to review daily reports from the clearinghouse, make corrections, and submit a clean claim.

How to become a patient accounting representative?

To become a patient accounting representative, candidates typically need a high school diploma or equivalent and should develop skills in medical billing, coding, and insurance procedures. Some employers prefer candidates with certification in medical billing or coding, such as the Certified Professional Biller (CPB) or Certified Coding Associate (CCA). Gaining experience with billing software and understanding healthcare regulations can improve job prospects.

What does a patient accounting representative do?

A patient accounting representative manages patient billing and financial records for healthcare providers. They verify insurance coverage, process payments, resolve billing issues, and ensure accurate account information using billing software. Strong communication skills and attention to detail are essential for this role.
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Patient Accounting Representative jobs near you
Infographic showing various Patient Accounting Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 63% Full Time, 10% Part Time, 9% Temporary, and 18% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,313 per year, or $20.8 per hour.

Service Access Manager - Duke Eye Center of Raleigh

Duke University

Raleigh, NC

Full-time

Posted 11 days ago

Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

491st of 629 rated colleges and universities

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

JOB LOCATION

Duke Eye Center of Raleigh - 3480 Wake Forest Rd

JOB SUMMARY

We are seeking a Service Access Manager to manages service access operations and front-end staff to support efficient patient flow, optimal access, and a positive patient experience. Provide leadership and oversight for scheduling, registration, check-in/check-out, financial services, staffing, performance, and day-to-day administrative operations.

JOB DUTIES AND RESPONSIBILITIES

  • Supervise and coordinate front-end service access operations, including scheduling, registration, check-in, check-out, financial services, and patient flow.

  • Provide direct supervision and leadership to service access staff, including hiring, onboarding, training, scheduling, performance management, coaching, and staff development.

  • Plan daily staffing assignments and workflows to ensure appropriate coverage and efficient utilization of staff, space, and clinic resources.

  • Partner with physicians, clinical leadership, and administrative teams to identify and resolve issues related to patient access, clinic operations, scheduling, and patient experience. 

  • Monitor departmental and staff performance through data and reports, identify trends or opportunities for improvement, and develop and execute appropriate action plans.

  • Develop, implement, and maintain workflows, policies, and procedures that promote efficient operations, patient-centered service, and appropriate resource utilization.

  • Address and resolve patient and visitor concerns while supporting a high standard of customer service.

  • Ensure compliance with Duke Health policies, HIPAA, Joint Commission requirements, financial controls, cash management procedures, and other applicable regulatory standards. 

  • Participate in departmental budgeting, expense monitoring, cost-saving initiatives, and operational planning.

  • Serve as a representative of the clinic with internal and external partners and actively participate in committees and improvement initiatives.

  • Perform other related duties as assigned.

JOB ELIGIBILITY REQUIREMENTS

  • High school diploma required. Bachelor's degree in a related field strongly preferred.
  • Six years of progressively responsible experience in a healthcare setting required. An Associate's degree may substitute for two years of required experience, and a Bachelor's degree may substitute for four years of required experience.
  • Strong verbal and written communication skills.
  • Demonstrated ability to lead, supervise, develop, and maintain effective working relationships with staff and multidisciplinary teams.
  • Strong organizational, prioritization, problem-solving, and customer service skills.
  • Experience with data entry, spreadsheets, databases, and presentation software.
  • Knowledge of medical terminology and healthcare operations.
  • Ability to analyze operational and performance data and implement appropriate action plans.
  • Ability to develop and apply departmental policies, procedures, and workflows.
  • Knowledge of situational leadership principles and general accounting practices.
  • Experience managing patient access functions, including scheduling, registration, financial services, and patient flow, preferred.

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.


Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


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About Duke University

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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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