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Patient Access Management Jobs in Virginia (NOW HIRING)

UHS

Patient Access Specialist

Richmond, VA · On-site

$16.88 - $25.32/hr

The Patient Access Specialist is responsible for taking inbound calls, making outbound calls ... This position is also responsible for interpreting managed care contracts; Medicare regulations ...

UHS

Patient Access Specialist

Richmond, VA

$16 - $21.25/hr

The Patient Access Specialist is responsible for taking inbound calls, making outbound calls ... This position is also responsible for interpreting managed care contracts; Medicare regulations ...

UHS

Patient Access Specialist

Richmond, VA · On-site

$16 - $21.25/hr

The Patient Access Specialist is responsible for taking inbound calls, making outbound calls ... This position is also responsible for interpreting managed care contracts; Medicare regulations ...

UHS

Patient Access Specialist

Richmond, VA · On-site

$16.88 - $25.32/hr

The Patient Access Specialist is responsible for taking inbound calls, making outbound calls ... This position is also responsible for interpreting managed care contracts; Medicare regulations ...

UHS

Patient Access Specialist

Richmond, VA · On-site

$16.88 - $25.32/hr

The Patient Access Specialist is responsible for taking inbound calls, making outbound calls ... This position is also responsible for interpreting managed care contracts; Medicare regulations ...

Inova

Patient Access Associate

Fairfax, VA · On-site

$17.72 - $33.09/hr

Contributes to the fullest potential to achieve team goals while managing the completion of work assignments based on priority and due dates. Duties and Responsibilities - Patient Access Associate ...

UHS

Part Time Patient Access Representative

Richmond, VA · On-site

$16.88 - $25.32/hr

The Patient Access Specialist will also be responsible for attempting to collect co-pays and ... This position is also responsible for interpreting managed care contracts; Medicare regulations ...

Riverside Health System Non-Providers

$16.20 - $21.08/hr

The Patient Access representative is responsible for the delivery of critical components of the ... Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management ...

Riverside

$16.20 - $21.08/hr

The Patient Access representative is responsible for the delivery of critical components of the ... Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management ...

Robert Half

Patient Access Specialist

Roanoke, VA · On-site

$17/hr

We are looking for a Patient Access Specialist to support front-end patient services in Virginia ... Ability to manage multiple priorities in a fast-paced medical office environment.

Robert Half

Patient Access Specialist

Roanoke, VA · On-site

$17/hr

We are looking for a Patient Access Specialist to support front-end patient services in Virginia ... Ability to manage multiple tasks effectively in a fast-paced medical setting. * Solid verbal and ...

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How much do patient access management jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient access management in Virginia is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.96 per hour, depending on experience, location, and employer.

What is patient access management?

Patient Access Management refers to the processes and personnel responsible for facilitating patient entry into a healthcare facility. This role typically includes scheduling appointments, verifying insurance, handling patient registration, and ensuring accurate data collection. Effective patient access management streamlines administrative tasks, improves patient experiences, and helps healthcare organizations maintain compliance and optimize revenue cycles. Professionals in this field often serve as the first point of contact for patients, making strong communication and organizational skills essential.

What are some common challenges faced in patient access management, and how can they be addressed?

In Patient Access Management, a frequent challenge is balancing efficient patient intake with ensuring accuracy in registration and insurance verification. Mistakes in these areas can lead to billing delays or denied claims, impacting patient satisfaction and revenue cycle performance. To address these challenges, many teams use robust training programs and leverage technology solutions like electronic health records and insurance eligibility tools. Collaboration with clinical, billing, and IT departments is essential to streamline workflows and quickly resolve issues as they arise.

What are the key skills and qualifications needed to thrive as a patient access manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, patient registration processes, and insurance verification, usually supported by a bachelor’s degree in healthcare or business management. Familiarity with hospital information systems (HIS), electronic health records (EHR), and revenue cycle management software is typically required. Exceptional leadership, problem-solving abilities, and interpersonal communication are vital soft skills for managing teams and ensuring positive patient experiences. These competencies are crucial for streamlining patient intake, maximizing operational efficiency, and maintaining regulatory compliance in healthcare facilities.

What is the difference between Patient Access Management vs Patient Registration Specialist?

AspectPatient Access ManagementPatient Registration Specialist
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Healthcare Access Associate (CHAA) are commonUsually requires high school diploma; certifications are less common
Work EnvironmentHospitals, clinics, healthcare facilities; involves coordinating patient flow and insurance verificationFront desk, reception areas; focuses on collecting patient information and initial data entry
Primary ResponsibilitiesManaging patient access, insurance pre-authorizations, scheduling, and financial clearanceGathering patient information, verifying identity, and completing registration forms

Patient Access Management and Patient Registration Specialist roles overlap in patient data collection but differ in scope. Patient Access Management involves broader responsibilities like insurance verification and financial clearance, while Patient Registration Specialists focus on initial data entry. Both roles are essential in healthcare settings to ensure smooth patient flow and accurate records.

Is patient access management a good career?

Patient access management is a vital healthcare role that involves coordinating patient registration, insurance verification, and scheduling. It offers opportunities for career growth, requires strong communication skills, and often involves working in hospital or clinic environments with certifications like CPC or CPAM. The role can provide stable employment and a pathway into healthcare administration.

What does a patient access management do?

A patient access management professional is responsible for coordinating patient registration, verifying insurance, and scheduling appointments to ensure smooth entry into healthcare facilities. They often use electronic health record (EHR) systems and must have strong communication and organizational skills. Their role helps facilitate efficient patient flow and accurate billing processes.

What are popular job titles related to Patient Access Management jobs in Virginia?

For Patient Access Management jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Patient Access Management jobs in Virginia look for?

The top searched job categories for Patient Access Management jobs in Virginia are:

What cities in Virginia are hiring for Patient Access Management jobs?

Cities in Virginia with the most Patient Access Management job openings:

Patient Access Management jobs near you
Infographic showing various Patient Access Management job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $39,277 per year, or $18.9 per hour.

Patient Access Specialist

UHS

Richmond, VA • On-site

$16.88 - $25.32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Universal Health Services rating

6.9

Company rating: 6.9 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

453rd of 898 rated healthcare providers

Job description

Responsibilities
Atlantic Region CBO:
The Atlantic Region Central Billing Office ("ARCBO") or ("CBO") provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals.
https://jobs.uhs.com/atlantic-region-cbo
The Atlantic Region CBO is seeking a dynamic and talented Patient Access Specialist.
The Patient Access Specialist is responsible for taking inbound calls, making outbound calls, timely and accurately scheduling and pre-registering patients in the SMS and Cerner systems.
The Patient Access Specialist will also be responsible for attempting to collect co-pays and deductibles from patient at the time of pre-registration.
This position is also responsible for interpreting managed care contracts; Medicare regulations; medical and anatomy terminology and applying the knowledge to the scheduling and registration process.
Key Responsibilities include:
  • Perform scheduling, pre-registration and if needed insurance verification within 24 hours of receipt of reservation/notification for both inpatient and outpatient services
  • Contact physician to resolve issues regarding prior authorization or referral forms
  • Research patient visit history to ensure compliance with the Medicare 72 hour rule and complete the Medicare Secondary payer questionnaire and ABN as applicable
  • Contact patient in a timely and courteous manner to confirm or obtain missing demographic information in Invision PDIX, quote/collect patient payment and instruct patient on where to present at time of appointment
  • Perform electronic eligibility confirmation utilizing HDX and calling insurances when necessary
  • Work with facility departments and internal departments of the CBO to investigate and resolve issues associated with patient or insurance company inquiries
  • Act as a liaison to the hospital departments in resolving issues and documenting accordingly
  • Implements and follows system downtime procedures when necessary
  • Other duties as assigned
Benefit Highlights:
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • More information is available on our Benefits Guest Website: benefits.uhsguest.com
About Universal Health Services:
Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation's largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com .
From Fortune , ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.
Qualifications
Requirements:
  • High school diploma or equivalent
  • 1-3 years healthcare experience preferred
  • Strong Microsoft Office skills (Excel, Word, Outlook)
  • Customer focused both internally and externally, strong attention to detail, the ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required.
  • Familiarity with pre-registration and 1-3 years healthcare business office experience preferred.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Avoid and Report Recruitment Scams
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US

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