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Passport Support Manager Jobs in Raleigh, NC (NOW HIRING)

Walgreens

Photo Specialist

Raleigh, NC · On-site

$15 - $17.50/hr

... digital passport photos, and support for customer service transactions, including FedEx, Western ... Training & Personal Development • Attends training and completes e-Learnings requested by Manager ...

Walgreens

Photo Specialist

Raleigh, NC · On-site

$15 - $17.50/hr

... digital passport photos, and support for customer service transactions, including FedEx, Western ... Training & Personal Development • Attends training and completes e-Learnings requested by Manager ...

Walgreens

Photo Specialist

Raleigh, NC · On-site

$15 - $17.50/hr

... digital passport photos, and support for customer service transactions, including FedEx, Western ... Training & Personal Development • Attends training and completes e-Learnings requested by Manager ...

Walgreens

Photo Specialist

Garner, NC · On-site

$15 - $17.50/hr

... digital passport photos, and support for customer service transactions, including FedEx, Western ... Training & Personal Development • Attends training and completes e-Learnings requested by Manager ...

Walgreens

Photo Specialist

Knightdale, NC · On-site

$15 - $17.50/hr

... digital passport photos, and support for customer service transactions, including FedEx, Western ... Training & Personal Development • Attends training and completes e-Learnings requested by Manager ...

Walgreens

Photo Specialist

Zebulon, NC · On-site

$15 - $17.50/hr

... digital passport photos, and support for customer service transactions, including FedEx, Western ... Training & Personal Development • Attends training and completes e-Learnings requested by Manager ...

Walgreens

Photo Specialist

Cary, NC · On-site

$15 - $17.50/hr

... digital passport photos, and support for customer service transactions, including FedEx, Western ... Training & Personal Development • Attends training and completes e-Learnings requested by Manager ...

Walgreens

Photo Specialist

Durham, NC · On-site

$15 - $17.50/hr

... digital passport photos, and support for customer service transactions, including FedEx, Western ... Training & Personal Development • Attends training and completes e-Learnings requested by Manager ...

Walgreens

Photo Specialist

Raleigh, NC · On-site

$15 - $17.50/hr

... digital passport photos, and support for customer service transactions, including FedEx, Western ... Training & Personal Development • Attends training and completes e-Learnings requested by Manager ...

Walgreens

Photo Specialist

Garner, NC · On-site

$15 - $17.50/hr

... digital passport photos, and support for customer service transactions, including FedEx, Western ... Training & Personal Development • Attends training and completes e-Learnings requested by Manager ...

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All JobsPassport Support JobsPassport Support Manager JobsPassport Support Manager Jobs in Raleigh, NC

Passport Support Manager information

What does a Passport Support Manager do?

A Passport Support Manager oversees the daily operations of passport processing centers or services. Their responsibilities include managing staff, ensuring compliance with government regulations, resolving customer issues, and improving workflow efficiency. They also coordinate training for employees, monitor performance metrics, and ensure that applications are processed accurately and in a timely manner. Additionally, they serve as a liaison between management, staff, and external agencies to ensure smooth operations.

What are the key skills and qualifications needed to thrive as a Passport Support Manager?

To thrive as a Passport Support Manager, you need strong leadership abilities, knowledge of passport processing regulations, and experience in customer service or administration. Familiarity with government case management systems, document verification tools, and security protocols is typically required. Excellent problem-solving, organizational, and interpersonal skills help manage teams and address public inquiries efficiently. These competencies ensure secure, accurate, and timely passport services while maintaining high standards of customer satisfaction and compliance.

What is the difference between Passport Support Manager vs Passport Processing Specialist?

AspectPassport Support ManagerPassport Processing Specialist
CredentialsCustomer service experience, knowledge of passport policiesCustomer service, administrative skills, familiarity with passport procedures
Work EnvironmentSupervisory roles, team management, client interactionsProcessing applications, data entry, document verification
Employer & IndustryGovernment agencies, travel agencies, passport officesGovernment agencies, passport agencies, travel service providers

The Passport Support Manager oversees the team handling passport inquiries and support, focusing on customer service and team management. In contrast, the Passport Processing Specialist primarily handles the application processing and document verification. Both roles require knowledge of passport procedures and customer service skills but differ in responsibilities and level of supervision.

What are some typical challenges faced by a Passport Support Manager, and how are they addressed within the team?

Passport Support Managers often handle high volumes of sensitive applications and must ensure strict compliance with government regulations. Common challenges include managing tight deadlines, resolving escalated customer service issues, and maintaining accuracy under pressure. To address these, teams typically use robust workflow systems and ongoing staff training, and managers foster a collaborative environment to quickly resolve issues and share best practices. Regular communication with other departments, such as security and IT, also helps ensure smooth operations.
What are popular job titles related to Passport Support Manager jobs in Raleigh, NC? For Passport Support Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Passport Support Manager jobs in Raleigh, NC look for? The top searched job categories for Passport Support Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Passport Support Manager jobs? Cities near Raleigh, NC with the most Passport Support Manager job openings:
Passport Support Manager jobs near you
Infographic showing various Passport Support Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Senior Electrical Commissioning Engineer (Data Centers)

CAI

Raleigh, NC

$91K - $107K/yr

Full-time

Re-posted 23 days ago

Job description

THIS IS NOT A DATA ENGINEERING RELATED POSITION
 
CAI seeks DC Services Electrical Commissioning Engineers with a minimum of five to seven years' experience in Data Center Commissioning to support development and execution of all electrical aspects of commissioning projects.
 
Position Description:
This position supports development and execution of all electrical aspects of assigned commissioning projects from initial engagement, design reviews, checklists, safety support, script development, vendor coordination, testing and report development through turn over to the client. The Electrical Commissioning Engineer will support the development of the electrical test schedule, finalize electrical test procedures, review project submittals for consistency with the design intent, basis of design and the owner’s project requirements, and maintain project cadence for electrical systems testing and associated Building Automation Systems. The Electrical Commissioning Engineer is to support the planning and execution of commissioning for the electrical infrastructure of the mission critical facility. They will be expected to execute against the project schedule through the coordination of contractors and/or vendors to complete the desired electrical systems testing.
 
CAI DC Electrical Commissioning Engineer will be exposed to cutting edge technologies in the Hyperscale and other spaces. You will have an opportunity to work with recognized subject matter experts allowing YOU to be a key player in bringing data technologies to market. As part of our company culture, we invest in YOUR future, and commit to hands on certifications as well as professional training. Our collaborative culture ensures that our customers benefit from exemplary work across our entire range of professional services.
 
Responsibilities:
Support all aspects of safety for all electrical tests.
Support complete commissioning and performance acceptance testing of the electrical infrastructure systems.
QA/QC of all electrical test procedures.
Provide input and insight to the overall commissioning plan.
Develop reports for the electrical commissioning engineers and contribute to a daily report to the Commissioning Project Manager.
Attend and be an active participant of customer equipment Factory Witness Test
Assist with vendor coordination and management.
Perform equipment inspection to ensure build adherence to vendor submittal.
Provide test documentation that equipment is delivered, installed, and tested correctly and set to function properly for the customer.
Support and perform design specification review, manufacturer submittals, one line drawing sets, and project schedule documentation.
QA/QC of electrical equipment installation\startup
Execute test scripts to confirm equipment and system operation to design specification.
Ensure safe work practices are followed by all on commissioning team and customer site.
Engage with customers to ensure a positive experience, goals achievement, and schedule adherence.
Provide daily reports for electrical commissioning team status.
Conduct facility walk downs, turnover, and punch list reviews.
General understanding of LEED specifications and requirements.
Look for new opportunities for CAI to provide service and value to customer.
Duties may be increased as experience and skill allow.
 
Requirements include:
Position Requirements: 
Bachelor’s degree or equivalent experience
Minimum of five to seven years Data Center Commissioning experience.
Knowledge of OSHA and NFPA 70E safety requirements.
Good written and spoken communication skills.
Ability to read and interpret electrical schematics and specifications.
Knowledge of data center design concepts.
Knowledge and commissioning experience with Electrical Distribution Switchgear, Substations, Uninterruptable Power Supplies (UPS), Automatic Transfer Switches (ATS), Batteries, Emergency Diesel Generators & Load Banks.
Knowledge of power quality analysis.
Strong experience with Word, Excel and PowerPoint. 
Ability to effectively write electrical commissioning scripts, daily reports, and final commissioning reports.
 
Other Requirements: 
Excellent oral and written English is required
Extensive travel may be required (75%)
Candidates must have a Passport or the ability to immediately get a Passport.
Work under construction site conditions
Able to work in the US without sponsorship now or any time in the future. 
 
About CAI
CAI was established in 1996, that has grown year over year to more than 800 people worldwide. We provide commissioning, qualification, validation, start-up, project management and consulting services related to operational readiness to FDA regulated and other mission critical industries.
 
Are You Ready?
Our approach is simple; we put the client’s interests first, we do not stop until it is right, and we will do whatever it takes to get there.
We are committed to living our Foundational Principles, both professionally and personally:
We act with integrity
We serve each other
We serve society
We work for our future
 
Benefits
Our full-time positions offer competitive compensation and benefits which include: 24 days PTO and 5 sick days per year, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company.
#LI-MV1 #MISSIONCRITICAL
Average salary range, not including benefits or compensatory time and possible discretionary bonuses.
 
CAI Benefits:
•Comprehensive Health Insurance coverage
•24 days of Paid Time Off
•Company paid Life Insurance
•Company paid Long Term Disability
We are an equal opportunity employer; we are proud to employ veterans and promote a diverse culture in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all – our employees, our customers, and the broader society.
 
This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FCO. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.