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Janitorial Operations Manager Jobs in Raleigh, NC

Flagship Facility Services

Supervisor

Morrisville, NC · On-site

$14.25 - $18.75/hr

... to Operations Manager/Operations Coordinator. 5. Addresses customer concerns and inquiries and ... the janitorial/facilities field. Work Environment 1. Fast paced office environment 2. Safety ...

Flagship Facility Services

Supervisor

Morrisville, NC · On-site

$14.25 - $18.75/hr

... to Operations Manager/Operations Coordinator. 5. Addresses customer concerns and inquiries and ... the janitorial/facilities field. Work Environment 1. Fast paced office environment 2. Safety ...

ABM Industries, Inc.

Supervisor

Garner, NC · On-site

$30/hr

We are seeking a Janitorial Site Supervisor to oversee cleaning operations at an Amazon facility. The ideal candidate will be responsible for maintaining high cleanliness standards, managing ...

Vulcan Elements

Facilities Manager

Durham, NC · On-site

Plan and stand-up facility operations at turnover: janitorial, waste management, landscaping, security, pest control, and other site services * Support the transition from construction warranty ...

Vulcan Elements

Facilities Manager

Benson, NC · On-site

Plan and stand-up facility operations at turnover: janitorial, waste management, landscaping, security, pest control, and other site services * Support the transition from construction warranty ...

Vulcan Elements

Facilities Manager

Benson, NC

Plan and stand-up facility operations at turnover: janitorial, waste management, landscaping, security, pest control, and other site services * Support the transition from construction warranty ...

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Janitorial Operations Manager information

See Raleigh, NC salary details

$27.6K

$56.6K

$105.6K

How much do janitorial operations manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for janitorial operations manager in Raleigh, NC is $56,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $69,100.00 per year, depending on experience, location, and employer.

What are common challenges faced by a janitorial operations manager, and how can they be addressed?

Janitorial Operations Managers often face challenges such as managing a diverse team across multiple shifts, maintaining high cleaning standards under tight budgets, and addressing last-minute staffing or supply issues. Effective communication, proactive scheduling, and strong vendor relationships are key to overcoming these challenges. Additionally, leveraging technology for tracking performance and supplies can streamline operations, while investing in staff training helps ensure consistent quality and safety.

What are the key skills and qualifications needed to thrive as a janitorial operations manager, and why are they important?

To excel as a Janitorial Operations Manager, you need strong leadership, organizational skills, and experience in facility management, often backed by a relevant associate or bachelor's degree. Familiarity with cleaning industry software, scheduling systems, and safety certifications like OSHA are typically required. Excellent communication, problem-solving, and team-building abilities help you manage staff and client relationships effectively. These skills ensure efficient operations, high service quality, and a safe, compliant workplace environment.

What is the difference between Janitorial Operations Manager vs Janitorial Supervisor?

AspectJanitorial Operations ManagerJanitorial Supervisor
CredentialsExperience in management, possibly certifications in facilities managementExperience in cleaning services, often no formal certification required
Work EnvironmentOversees multiple sites, manages staff, handles administrative tasksSupervises cleaning staff on-site, ensures daily cleaning standards
Employer & Industry UsageUsed by commercial cleaning companies, facilities management firmsCommonly used in cleaning crews, building maintenance teams

The Janitorial Operations Manager focuses on overseeing multiple cleaning operations, managing staff, and administrative duties, while the Janitorial Supervisor directly supervises cleaning staff on-site. Both roles require cleaning industry experience, but the manager typically has broader responsibilities and oversight.

What are popular job titles related to Janitorial Operations Manager jobs in Raleigh, NC?

For Janitorial Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Janitorial Operations Manager jobs in Raleigh, NC look for?

The top searched job categories for Janitorial Operations Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Janitorial Operations Manager jobs?

Cities near Raleigh, NC with the most Janitorial Operations Manager job openings:

Janitorial Operations Manager jobs near you
Infographic showing various Janitorial Operations Manager job openings in Raleigh, NC as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $56,563 per year, or $27.2 per hour.

Senior Janitorial Operations Manager (Raleigh)

Raleigh, NC • On-site

Supreme Maintenance Organization
Facilities Support Services • 501 - 1,000 employees
Learn more about Supreme Maintenance Organizationexternal

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Senior Janitorial Operations Manager (Raleigh)

Position Summary:

The Senior Account Manager manages service delivery for assigned account to achieve direct cost budgets, quality standards, customer and team member satisfaction, and retention goals. This position leads Account, Area, and Assistant Managers and oversees staffing, timekeeping, quality, training, labor and supply costs, equipment, projects, work orders, safety, customer relationships, and performance reporting.

Responsibilities:

Team Leadership & Staffing:

1.    Coordinate with the Human Resources Manager to submit Open Position Requests and ensure vacancies are filled promptly.

2.    Direct and reallocate personnel as needed to maintain coverage during staffing shortages and meet special requirements.

3.    Ensure new cleaning personnel receive appropriate training and follow-up; maintain ongoing evaluation and training to sustain high performance and develop promotable employees.

4.    Evaluate performance, document concerns, and recommend disciplinary action, termination, promotion, and performance evaluations.

5.    Develop and maintain positive team member relations and support team member incentive programs.

Quality & Customer Service:

1.    Ensure Daily Checklists and Operations Inspections are completed on schedule.

2.    Inspect assigned account regularly to verify work meets company and customer quality standards and supports account retention.

3.    Maintain regular customer contact, build effective relationships, and respond promptly to concerns.

4.    Resolve routine complaints and day-to-day service issues, and ensure assigned work orders are completed and followed up.

Operations, Safety & Cost Control:

1.    Ensure accurate timekeeping for assigned account and make daily corrections as required.

2.    Review and control labor and supply costs to meet budgetary goals.

3.    Develop and maintain planned project and work schedules, and communicate schedules to customers.

4.    Manage and direct project work and additional services at assigned account.

5.    Requisition and maintain accountability for equipment, supplies, and keys; ensure equipment is inventoried, tagged, and maintained according to schedule.

6.    Maintain the Hazard Communication Program and fulfill other safety responsibilities at assigned account.

Reporting & Management:

1.    Prepare monthly KPI reports and participate in Monthly Mission Critical Review Meetings.

2.    Perform other duties as assigned by the District Manager or COO.

MINIMUM QUALIFICATIONS:

•  Five years of previous janitorial management experience at a similar-sized account is required.

•  Demonstrated ability to lead and motivate teams, schedule labor, manage labor costs, and inspect quality.

•  Excellent customer relations skills.

•  Strong organizational, oral and written communication, problem-solving, and interpersonal skills.

•  Ability to read service specifications, maintain records, prepare basic reports, and use math skills to monitor labor and supplies.

•  Experience with Microsoft Word and creating Excel reports.

•  A valid driver's license is required when driving is part of the job.


SMO is seeking passionate Team Members to assist and support our customers in maintaining a high level of cleanliness in their facilities. If you desire a consistent, stable and secure job that provides meaningful work while building meaningful relationships, SMO is your new home!

SMO was founded in Greensboro, North Carolina in 1989 and is recognized throughout the Southeast as a janitorial service industry leader.