Photo Specialist
$15.25 - $20/hr
... digital passport photos, and support for customer service transactions, including FedEx, Western ... Manager or assigned by corporate.
Photo Specialist
$15.25 - $20/hr
... digital passport photos, and support for customer service transactions, including FedEx, Western ... Manager or assigned by corporate.
Photo Specialist
Raleigh, NC · On-site
$15.25 - $20/hr
... digital passport photos, and support for customer service transactions, including FedEx, Western ... Manager or assigned by corporate.
Photo Specialist
Raleigh, NC · On-site
$15.25 - $20/hr
... digital passport photos, and support for customer service transactions, including FedEx, Western ... Manager or assigned by corporate.
Photo Specialist
$16 - $21/hr
... digital passport photos, and support for customer service transactions, including FedEx, Western ... Manager or assigned by corporate.
New
Photo Specialist
$16 - $21/hr
... digital passport photos, and support for customer service transactions, including FedEx, Western ... Manager or assigned by corporate.
New
Photo Specialist
$14.50 - $19/hr
... digital passport photos, and support for customer service transactions, including FedEx, Western ... Manager or assigned by corporate.
New
Photo Specialist
$14.50 - $19/hr
... digital passport photos, and support for customer service transactions, including FedEx, Western ... Manager or assigned by corporate.
New
Photo Specialist
$16.50 - $21.75/hr
... digital passport photos, and support for customer service transactions, including FedEx, Western ... Manager or assigned by corporate.
Photo Specialist
$16.50 - $21.75/hr
... digital passport photos, and support for customer service transactions, including FedEx, Western ... Manager or assigned by corporate.
Photo Specialist
$15.25 - $20/hr
... digital passport photos, and support for customer service transactions, including FedEx, Western ... Manager or assigned by corporate.
Photo Specialist
$15.25 - $20/hr
... digital passport photos, and support for customer service transactions, including FedEx, Western ... Manager or assigned by corporate.
Photo Specialist
Durham, NC · On-site
$16 - $21.25/hr
... digital passport photos, and support for customer service transactions, including FedEx, Western ... Manager or assigned by corporate.
Photo Specialist
Durham, NC · On-site
$16 - $21.25/hr
... digital passport photos, and support for customer service transactions, including FedEx, Western ... Manager or assigned by corporate.
Security Specialist
Raleigh, NC · On-site
$52K/yr
The OSPO Passport Operations Branch provides services for obtaining official and diplomatic ... supporting on-site security inspections, facility assessments, or risk management activities to ...
Security Specialist
Raleigh, NC · On-site
$52K/yr
The OSPO Passport Operations Branch provides services for obtaining official and diplomatic ... supporting on-site security inspections, facility assessments, or risk management activities to ...
Security Specialist
Raleigh, NC · On-site
$52K/yr
The OSPO Passport Operations Branch provides services for obtaining official and diplomatic ... supporting on-site security inspections, facility assessments, or risk management activities to ...
Security Specialist
Raleigh, NC · On-site
$52K/yr
The OSPO Passport Operations Branch provides services for obtaining official and diplomatic ... supporting on-site security inspections, facility assessments, or risk management activities to ...
This position supports development and execution of all mechanical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
Quick apply
This position supports development and execution of all mechanical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
This position supports development and execution of all mechanical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
This position supports development and execution of all mechanical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
This position supports development and execution of all mechanical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
Quick apply
This position supports development and execution of all mechanical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
This position supports development and execution of all mechanical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
Quick apply
This position supports development and execution of all mechanical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
This position supports development and execution of all mechanical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
This position supports development and execution of all mechanical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
This position supports development and execution of all mechanical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
This position supports development and execution of all mechanical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
This position supports development and execution of all electrical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
Quick apply
This position supports development and execution of all electrical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
Senior Electrical Commissioning Engineer (Data Centers)
Raleigh, NC · On-site
$104K - $136K/yr
This position supports development and execution of all electrical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
Senior Electrical Commissioning Engineer (Data Centers)
Raleigh, NC · On-site
$104K - $136K/yr
This position supports development and execution of all electrical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
This position supports development and execution of all mechanical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
This position supports development and execution of all mechanical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
This position supports development and execution of all mechanical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
Quick apply
This position supports development and execution of all mechanical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
This position supports development and execution of all electrical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
Quick apply
This position supports development and execution of all electrical aspects of assigned ... We provide commissioning, qualification, validation, start-up, project management and consulting ...
Passport Support Manager information
What does a Passport Support Manager do?
A Passport Support Manager oversees the daily operations of passport processing centers or services. Their responsibilities include managing staff, ensuring compliance with government regulations, resolving customer issues, and improving workflow efficiency. They also coordinate training for employees, monitor performance metrics, and ensure that applications are processed accurately and in a timely manner. Additionally, they serve as a liaison between management, staff, and external agencies to ensure smooth operations.
What are the key skills and qualifications needed to thrive as a Passport Support Manager?
To thrive as a Passport Support Manager, you need strong leadership abilities, knowledge of passport processing regulations, and experience in customer service or administration. Familiarity with government case management systems, document verification tools, and security protocols is typically required. Excellent problem-solving, organizational, and interpersonal skills help manage teams and address public inquiries efficiently. These competencies ensure secure, accurate, and timely passport services while maintaining high standards of customer satisfaction and compliance.
What is the difference between Passport Support Manager vs Passport Processing Specialist?
| Aspect | Passport Support Manager | Passport Processing Specialist |
|---|---|---|
| Credentials | Customer service experience, knowledge of passport policies | Customer service, administrative skills, familiarity with passport procedures |
| Work Environment | Supervisory roles, team management, client interactions | Processing applications, data entry, document verification |
| Employer & Industry | Government agencies, travel agencies, passport offices | Government agencies, passport agencies, travel service providers |
The Passport Support Manager oversees the team handling passport inquiries and support, focusing on customer service and team management. In contrast, the Passport Processing Specialist primarily handles the application processing and document verification. Both roles require knowledge of passport procedures and customer service skills but differ in responsibilities and level of supervision.
What are some typical challenges faced by a Passport Support Manager, and how are they addressed within the team?
Passport Support Managers often handle high volumes of sensitive applications and must ensure strict compliance with government regulations. Common challenges include managing tight deadlines, resolving escalated customer service issues, and maintaining accuracy under pressure. To address these, teams typically use robust workflow systems and ongoing staff training, and managers foster a collaborative environment to quickly resolve issues and share best practices. Regular communication with other departments, such as security and IT, also helps ensure smooth operations.
What are popular job titles related to Passport Support Manager jobs in Raleigh, NC? For Passport Support Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Passport Support Manager jobs in Raleigh, NC look for? The top searched job categories for Passport Support Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Passport Support Manager jobs? Cities near Raleigh, NC with the most Passport Support Manager job openings:
Walgreens rating
5.5
Based on 2,188 frontline employees who took The Breakroom Quiz
99th of 112 rated pharmacies
Job description
Job Summary
Job Responsibilities
Customer Experience
Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx, Western Union, and online order fulfillment. Owns the inventory, organization, and operational readiness of the photo department by maintaining supplies, monitoring inventory levels, and ensuring product and service availability to meet customer needs. Promotes photo products and services, assists customers at checkout registers, accurately processes transactions and cash handling activities, supports merchandising initiatives, and collaborates with team members to maintain a clean, safe, and customer focused environment while achieving operational and business goals.
Job Responsibilities
Customer Experience
• Engages customers and patients at the photo counter with warmth and purpose by greeting them, proactively offering assistance, and identifying needs to provide personalized products and services. Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive and seamless experience.
• Models and reinforce customer-obsessed behaviors and service best practices across the team to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and behaviors by consistently greeting customers warmly, assisting through proactive and personalized support, and solving customer needs through resolution and follow-through until satisfied.
Operations
• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels, maintaining records, ensuring product availability, and maintaining photo expense, raw material, and supply inventory levels that align with forecasted three-week customer demand.
• Processes and fulfills photo, online, and web pickup orders, ensuring accuracy, timeliness to deliver a seamless customer experience.
• Provides customer support for service offerings, including FedEx, Western Union, and other auxiliary services, while ensuring compliance with applicable policies and procedures.
• Maintains photo equipment and utilizes store systems and technology to support daily operations, troubleshoot issues, and deliver quality results.
• Maintains a clean, organized, safe, and well-merchandised photo department and contributes to overall store appearance and operational standards.
• Supports photo and nearby departments in merchandising execution through display maintenance, promotional and seasonal setups, inventory activities, resets, and revisions.
• Supports the cross-training and development of store team members on photo department operations and services to ensure adequate coverage and operational continuity during times when the Photo Specialist is not scheduled.
• Follows company policies, asset protection standards, and applicable regulatory requirements to help ensure a safe, compliant, and secure environment.
• Collaborates effectively with team members, maintains respectful working relationships, and completes additional assignments as needed to support business objectives.
Training & Personal Development
• Attends training and completes e-Learnings requested by Manager or assigned by
corporate.
• Models and reinforce customer-obsessed behaviors and service best practices across the team to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and behaviors by consistently greeting customers warmly, assisting through proactive and personalized support, and solving customer needs through resolution and follow-through until satisfied.
Operations
• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels, maintaining records, ensuring product availability, and maintaining photo expense, raw material, and supply inventory levels that align with forecasted three-week customer demand.
• Processes and fulfills photo, online, and web pickup orders, ensuring accuracy, timeliness to deliver a seamless customer experience.
• Provides customer support for service offerings, including FedEx, Western Union, and other auxiliary services, while ensuring compliance with applicable policies and procedures.
• Maintains photo equipment and utilizes store systems and technology to support daily operations, troubleshoot issues, and deliver quality results.
• Maintains a clean, organized, safe, and well-merchandised photo department and contributes to overall store appearance and operational standards.
• Supports photo and nearby departments in merchandising execution through display maintenance, promotional and seasonal setups, inventory activities, resets, and revisions.
• Supports the cross-training and development of store team members on photo department operations and services to ensure adequate coverage and operational continuity during times when the Photo Specialist is not scheduled.
• Follows company policies, asset protection standards, and applicable regulatory requirements to help ensure a safe, compliant, and secure environment.
• Collaborates effectively with team members, maintains respectful working relationships, and completes additional assignments as needed to support business objectives.
Training & Personal Development
• Attends training and completes e-Learnings requested by Manager or assigned by
corporate.
What Walgreens employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Walgreens
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing, retail and software development
Company size
51 - 200 Employees
Headquarters location
Deerfield, IL, US