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Parts Department Jobs in Raleigh, NC (NOW HIRING)

Mark Jacobson Toyota

Parts Counter

Durham, NC · On-site

$15.75 - $20.50/hr

Position Summary Mark Jacobson Toyota is seeking a customer-focused and detail-oriented Front Parts Counter Associate to join our Parts Department. This role is responsible for assisting retail and ...

Mark Jacobson Toyota

Parts Counter

Durham, NC · On-site

$15.75 - $20.50/hr

Position Summary Mark Jacobson Toyota is seeking a customer-focused and detail-oriented Front Parts Counter Associate to join our Parts Department. This role is responsible for assisting retail and ...

Hiester Automotive

PARTS SPECIALIST

Lillington, NC · On-site

$15 - $20.25/hr

Meets departmental production and profitability goals. * Answers telephone promptly and consistent ... Work directly with Parts Manager and Assistant Parts Manager to achieve department goals. KNOWLEDGE ...

Holman, Inc.

Parts Manager - Leith Acura

Raleigh, NC · On-site

Manages all aspects of parts department operations * Offers and ensures that the store offers the highest level of customer service * Returns a satisfactory profit on dealer capital invested in parts ...

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Showing results 21-40

All JobsParts Department JobsParts Department Jobs in Raleigh, NC

Parts Department information

See Raleigh, NC salary details

$48.6K

$61.8K

$72.9K

How much do parts department jobs pay per year?

As of Aug 8, 2026, the average yearly pay for parts department in Raleigh, NC is $61,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $67,100.00 per year, depending on experience, location, and employer.

What is the difference between Parts Department vs Service Advisor?

AspectParts Department

Required CredentialsNone specific, often experience in parts or automotive industry
Work EnvironmentIndoor, warehouse or parts counter setting
Employer & Industry UsageAutomotive dealerships, repair shops, fleet services

The Parts Department primarily manages inventory, orders, and supplies automotive parts. Service Advisors, on the other hand, communicate with customers, schedule repairs, and coordinate between the customer and the service team. While both roles are essential in automotive service centers, the Parts Department focuses on parts management, whereas Service Advisors focus on customer service and repair coordination.

What are some common challenges faced by professionals working in a parts department, and how can they be addressed?

Professionals in a Parts Department often encounter challenges such as managing inventory accuracy, handling urgent part requests, and maintaining clear communication with service technicians and suppliers. Keeping track of fast-moving and slow-moving inventory can be demanding, but using inventory management systems and regular audits helps reduce errors. Building strong relationships with vendors and staying organized under pressure are key to ensuring timely parts availability and minimizing downtime for service teams.

What is a parts department?

A Parts Department is a specialized section within automotive dealerships, repair shops, or manufacturing facilities responsible for managing and distributing vehicle or equipment parts. The department ensures that all necessary components are available for repairs, maintenance, and customer requests. Staff in the Parts Department handle inventory, order parts from suppliers, and assist technicians and customers in finding the correct parts for their needs. Efficient operation of the Parts Department is crucial for minimizing downtime and maximizing service efficiency.

How do you become a parts department worker?

To become a parts department worker, candidates typically need a high school diploma or equivalent and should have good organizational and communication skills. Experience with inventory management systems and knowledge of automotive or machinery parts can be beneficial, and some positions may require on-the-job training or certifications related to parts handling or customer service.

What are the key skills and qualifications needed to thrive in a parts department role, and why are they important?

To thrive in a Parts Department role, you need strong organizational skills, inventory management experience, and a good understanding of automotive or machinery parts, often supported by a high school diploma or relevant technical training. Familiarity with inventory management systems, point-of-sale (POS) software, and parts catalog databases is typically required. Excellent customer service, attention to detail, and effective communication are crucial soft skills in this position. These abilities ensure accurate inventory control, efficient service to customers and technicians, and smooth department operations.
What are popular job titles related to Parts Department jobs in Raleigh, NC? For Parts Department jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Parts Department jobs in Raleigh, NC look for? The top searched job categories for Parts Department jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Parts Department jobs? Cities near Raleigh, NC with the most Parts Department job openings:
Parts Department jobs near you
Infographic showing various Parts Department job openings in Raleigh, NC as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Nights. Highlights an 100% In-person job distribution, with an average salary of $61,824 per year, or $29.7 per hour.

Parts Counter

Mark Jacobson Toyota

Durham, NC • On-site

$15.75 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Position Summary

Mark Jacobson Toyota is seeking a customer-focused and detail-oriented Front Parts Counter Associate to join our Parts Department. This role is responsible for assisting retail and wholesale customers, service technicians, and internal team members with parts inquiries, orders, and fulfillment while delivering an exceptional customer experience.

Key Responsibilities
  • Greet and assist customers at the front parts counter in a professional and timely manner
  • Identify customer needs and recommend appropriate parts and accessories
  • Process parts orders, returns, and special orders accurately
  • Work closely with service advisors and technicians to ensure timely parts availability
  • Maintain accurate inventory records and assist with stocking and organization
  • Receive and verify incoming shipments
  • Upsell and promote additional parts and accessories when appropriate
  • Keep the parts counter and showroom clean, organized, and customer-ready
  • Follow all company policies, procedures, and safety standards
Qualifications
  • Previous automotive parts experience preferred (Toyota experience a plus)
  • Bilingual candidates preferred
  • Strong customer service and communication skills
  • Basic computer proficiency; experience with dealership management systems is a plus
  • Ability to multitask in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Ability to lift up to 50 lbs and be on your feet for extended periods
  • Valid driver’s license and clean driving record
Compensation & Benefits
  • Competitive pay
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Lease stipend program
  • Paid time off (starts day 1!) and 6 company holidays
  • Employee discounts on vehicle purchases, parts, and service
  • Career growth opportunities within the dealership
Work Environment
  • Fast-paced dealership setting
  • Collaborative team atmosphere
  • Customer-facing retail counter
How to Apply

Interested candidates should apply in person or submit a resume through the dealership’s careers page.