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Parts Counter Person Jobs in Raleigh, NC (NOW HIRING)

University Ford Inc

Parts Counterperson

Durham, NC · On-site

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in ...

University Ford Inc

Parts Counterperson

Durham, NC

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in ...

University Ford Inc

Parts Counterperson

Durham, NC · On-site

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in ...

University Ford Inc

Parts Counterperson

Durham, NC

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in ...

The Larson Group

Parts Counterperson

Raleigh, NC

Responsible for supporting the Back Parts Counter when customer load requires or when an employee is absent. * Performs all other duties as assigned. Qualifications: * Should possess a High School ...

The Larson Group

Parts Counterperson

Raleigh, NC · On-site

Responsible for supporting the Back Parts Counter when customer load requires or when an employee is absent. * Performs all other duties as assigned. Qualifications: * Should possess a High School ...

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Parts Counter Person information

See Raleigh, NC salary details

$10

$19

$28

How much do parts counter person jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for parts counter person in Raleigh, NC is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a parts counter person?

To thrive as a Parts Counter Person, you need strong knowledge of automotive parts, inventory management, and customer service, typically supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale software, and electronic parts catalogs is commonly required. Excellent communication, problem-solving skills, and attention to detail help build relationships with customers and ensure accurate order fulfillment. These skills and qualities are crucial for providing efficient service, maintaining inventory accuracy, and ensuring customer satisfaction in a fast-paced retail environment.

What are some common challenges a parts counter person faces, and how can they be managed effectively?

A common challenge for Parts Counter Persons is managing high volumes of customer requests while ensuring accurate inventory tracking. Balancing the needs of walk-in customers, service technicians, and incoming shipments requires strong organizational skills and attention to detail. Effective communication with team members and proactive inventory management help minimize errors and improve efficiency. Staying updated on product knowledge and using dealership management systems can also streamline daily operations.

What is the difference between Parts Counter Person vs Service Advisor?

AspectParts Counter PersonService Advisor
Primary RoleAssists customers in selecting and purchasing vehicle parts and accessoriesCommunicates vehicle issues to technicians and provides repair estimates
Work EnvironmentAuto parts store or dealership parts departmentService department of an auto dealership or repair shop
Required SkillsProduct knowledge, customer service, basic automotive understandingCustomer communication, technical understanding, sales skills

While both roles involve customer interaction in an automotive setting, the Parts Counter Person focuses on selling parts and accessories, whereas the Service Advisor manages vehicle repairs and communicates with customers about service needs. Both positions require automotive knowledge and excellent customer service skills, but their daily tasks and focus areas differ significantly.

How much does a parts counter person make?

A parts counter person typically earns between $25,000 and $45,000 annually, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced counters with technical knowledge or certifications can earn higher wages. Overtime, commissions, or bonuses may also contribute to total compensation.

Is a parts counter person a hard job?

A parts counter person job involves customer service, inventory management, and knowledge of automotive or machinery parts, which can require physical activity and attention to detail. The difficulty depends on the work environment, workload, and familiarity with parts and tools, but it generally requires good communication skills and the ability to handle repetitive tasks.

What are the duties of a parts counter person?

A parts counter person is responsible for assisting customers in identifying and purchasing vehicle or equipment parts, maintaining inventory records, and processing sales transactions. They often use computer systems and parts catalogs to locate items and ensure accurate orders, providing excellent customer service in a retail or repair environment.

What are popular job titles related to Parts Counter Person jobs in Raleigh, NC?

For Parts Counter Person jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Parts Counter Person jobs in Raleigh, NC look for?

The top searched job categories for Parts Counter Person jobs in Raleigh, NC are:

Parts Counter Person jobs near you
Infographic showing various Parts Counter Person job openings in Raleigh, NC as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,031 per year, or $19.7 per hour.

Parts Counterperson

Durham, NC • On-site

University Ford Inc
See more jobs at University Ford Incexternal

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago

Job description

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in storage and, if necessary, on shelves
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Parts Counter Person Compensation and Benefits:
  • Competitive Pay
  • Flexible Working Hours
  • Health Insurance
  • PTO & Sick Leave
  • 401(K)

Parts Counter Person Responsibilities:
  • Oversee the parts sales process from start to finish
  • Work with parts manager to locate any parts not in stock
  • Complete special order part request for the customer
  • Communicate with customer on parts status
  • Communicate with staff and customers in a friendly and professional manner
  • Must follow all company safety policies and procedures
  • Understand and follow federal, state and local regulations applicable to industry

Parts Counter Person Requirements:
  • Previous experience at a Ford dealership is a plus
  • Ability to identify the problem quickly
  • Knowledge of automobiles
  • Effective analytical and communication skills
  • Strong reading, computer, and mathematics skills
  • Ability to learn new technology and repair and service procedures and specifications
  • Minimum of 1 year in service department
  • Ability to lift 50 pounds and work on your feet for extended periods of time
  • Ability to work in a fast-paced environment
  • Basic computer skills
  • Positive, friendly attitude
  • High school diploma or equivalent
  • Experience with auto parts sales (preferred)
  • Ability to work in a fast-paced work environment
  • Strong organizational and time management skills
  • Detail-oriented, have a professional appearance and strong work ethic

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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