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Parts Counter Person Jobs in Raleigh, NC (NOW HIRING)

Ascendum Machinery

Parts Warehouse

Garner, NC · On-site

$14.50 - $19/hr

This position is ideal for someone who has some parts warehouse and/or parts counter experience and who is ready to grow their professional career with a leading company in the heavy equipment ...

Genuine Parts Company

Store Counter Sales

Raleigh, NC · On-site

$15.75 - $20.50/hr

Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone * Use your parts knowledge to assist other NAPA team members answer questions ...

GPC - Genuine Parts Company

Store Counter Sales

Raleigh, NC

$15.75 - $20.50/hr

Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone * Use your parts knowledge to assist other NAPA team members answer questions ...

Frontier Auto Parts

Be Seen First

Bilingual Auto Parts Customer Service Representative

Durham, NC · On-site

$15.50 - $17/hr

Automotive or auto parts experience is a plus, but we are willing to train the right person. What ... Automotive, auto parts, collision repair, or parts-counter experience is a plus * Comfortable ...

Frontier Auto Parts

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Bilingual Auto Parts Customer Service Representative

Cary, NC · On-site

$15.50 - $17/hr

Automotive or auto parts experience is a plus, but we are willing to train the right person. What ... Automotive, auto parts, collision repair, or parts-counter experience is a plus * Comfortable ...

Frontier Auto Parts

Be Seen First

Bilingual Auto Parts Customer Service Representative

Raleigh, NC · On-site

$15.50 - $17/hr

Automotive or auto parts experience is a plus, but we are willing to train the right person. What ... Automotive, auto parts, collision repair, or parts-counter experience is a plus * Comfortable ...

Rick Hendrick Chevrolet

Parts Advisor

Durham, NC · On-site

Responsible for selling parts to customers over-the-counter and providing necessary parts to the service department and body shop. The Parts Counterperson is also responsible for placing special ...

Hendrick Automotive Group

Parts Advisor

Durham, NC · On-site

Responsible for selling parts to customers over-the-counter and providing necessary parts to the service department and body shop. The Parts Counterperson is also responsible for placing special ...

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All JobsParts Counter Person JobsParts Counter Person Jobs in Raleigh, NC

Parts Counter Person information

See Raleigh, NC salary details

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How much do parts counter person jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for parts counter person in Raleigh, NC is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a parts counter person?

To thrive as a Parts Counter Person, you need strong knowledge of automotive parts, inventory management, and customer service, typically supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale software, and electronic parts catalogs is commonly required. Excellent communication, problem-solving skills, and attention to detail help build relationships with customers and ensure accurate order fulfillment. These skills and qualities are crucial for providing efficient service, maintaining inventory accuracy, and ensuring customer satisfaction in a fast-paced retail environment.

What are some common challenges a parts counter person faces, and how can they be managed effectively?

A common challenge for Parts Counter Persons is managing high volumes of customer requests while ensuring accurate inventory tracking. Balancing the needs of walk-in customers, service technicians, and incoming shipments requires strong organizational skills and attention to detail. Effective communication with team members and proactive inventory management help minimize errors and improve efficiency. Staying updated on product knowledge and using dealership management systems can also streamline daily operations.

What is the difference between Parts Counter Person vs Service Advisor?

AspectParts Counter PersonService Advisor
Primary RoleAssists customers in selecting and purchasing vehicle parts and accessoriesCommunicates vehicle issues to technicians and provides repair estimates
Work EnvironmentAuto parts store or dealership parts departmentService department of an auto dealership or repair shop
Required SkillsProduct knowledge, customer service, basic automotive understandingCustomer communication, technical understanding, sales skills

While both roles involve customer interaction in an automotive setting, the Parts Counter Person focuses on selling parts and accessories, whereas the Service Advisor manages vehicle repairs and communicates with customers about service needs. Both positions require automotive knowledge and excellent customer service skills, but their daily tasks and focus areas differ significantly.

How much does a parts counter person make?

A parts counter person typically earns between $25,000 and $45,000 annually, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced counters with technical knowledge or certifications can earn higher wages. Overtime, commissions, or bonuses may also contribute to total compensation.

Is a parts counter person a hard job?

A parts counter person job involves customer service, inventory management, and knowledge of automotive or machinery parts, which can require physical activity and attention to detail. The difficulty depends on the work environment, workload, and familiarity with parts and tools, but it generally requires good communication skills and the ability to handle repetitive tasks.

What are the duties of a parts counter person?

A parts counter person is responsible for assisting customers in identifying and purchasing vehicle or equipment parts, maintaining inventory records, and processing sales transactions. They often use computer systems and parts catalogs to locate items and ensure accurate orders, providing excellent customer service in a retail or repair environment.

What are popular job titles related to Parts Counter Person jobs in Raleigh, NC?

For Parts Counter Person jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Parts Counter Person jobs in Raleigh, NC look for?

The top searched job categories for Parts Counter Person jobs in Raleigh, NC are:

Parts Counter Person jobs near you
Infographic showing various Parts Counter Person job openings in Raleigh, NC as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,711 per year, or $20.5 per hour.

Kia Parts Counterperson

Classic Kia Smithfield

Smithfield, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Join Classic Kia Smithfield as a entry level Parts Assistant, where you will play a key role in supporting our service department by providing excellent customer service and efficient parts management. This position is based in Smithfield, NC, and offers competitive compensation.

Responsibilities
  • Assist in receiving, stocking, and organizing automotive parts inventory
     
  • Pull and deliver parts for technicians and service advisors
     
  • Maintain accurate inventory records and assist with bin counts
     
  • Assist customers and technicians in locating the correct parts and accessories
     
  • Process shipments, returns, and warranty parts as needed
     
  • Learn dealership inventory systems and parts catalog software
     
  • Support the Parts Manager with daily department operations
  • Ensure the parts counter area is clean, organized, and professional.
  • Occasional pickup/delivery of parts
Requirements
  • Previous experience in an automotive parts or related retail environment preferred.
  • Strong customer service and communication skills.
  • Detail-oriented with good organizational and multitasking abilities.
  • Familiarity with parts and automotive terminology is a plus.
  • Ability to work in a fast-paced environment and handle multiple duties.
  • Basic computer skills and ability to learn inventory management systems.
  • Ability to lift up to 50 pounds and remain on your feet throughout the workday
     
  • Valid driver's license with a clean driving record
Benefits
  • Competitive hourly pay 
  • Health, dental, and vision insurance options.
  • Paid time off and holidays.
  • Opportunities for advancement and professional development.
  • Employee discounts on vehicles and service.

What You Do:

  • Assist technicians, service advisors, and walk-in customers by providing pricing and availability as needed
  • Accurately order and track needed parts
  • Answer phone calls, providing assistance and prices as needed
  • Process and organize orders for delivery or pick-up
  • Ensures all cash, credit, charge, and tax-exempt sales are processed as required
  • Receive and ship parts in accordance with company policies
  • Restock inventory daily
  • Ensures all returned parts are properly tracked and identified
  • Conduct assigned daily perpetual inventory audits
  • Other duties as assigned

Support departmental goals by:

  • Maintain necessary product knowledge to improve sales of associated / companion parts
  • Establish and maintain positive relationships with all internal and external customers
  • Improve sales of parts and accessories
  • Build upon existing knowledge of products and skills using available manufacturer training

Successful attributes and skills:

  • Excellent communication skills and ability to be a team player
  • Ability to minimize and redirect customers' frustrations
  • Trainable
  • Outgoing and friendly personality with great customer handling skills
  • Professional appearance
  • CDK experience is a plus
  • Strong organizational skills
  • Manufacturer training certifications a plus

Benefits Include:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program, including:

  • Medical, Dental, and Vision Insurance
  • 401(k) availability
  • Employee discounts on vehicle purchases, parts, and service
  • Paid-time-off
  • We also offer a group of supplemental benefit plans, including short-term disability, long-term disability, and supplemental life insurance
  • Comprehensive employee recognition programs
  • Opportunities for internal career advancement

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