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Automotive Counter Professional Jobs in Raleigh, NC

Kelly Services

Counter - Parts Sales

Raleigh, NC

$27/hr

... automotive, or building products who enjoys working directly with contractors, technicians ... Comfortable working with contractors, technicians, and trade professionals. * Strong product ...

Mark Jacobson Toyota

Parts Counter

Durham, NC · On-site

$15.75 - $20.50/hr

Greet and assist customers at the front parts counter in a professional and timely manner ... Previous automotive parts experience preferred (Toyota experience a plus) * Bilingual candidates ...

Mark Jacobson Toyota

Parts Counter

Durham, NC · On-site

$15.75 - $20.50/hr

Greet and assist customers at the front parts counter in a professional and timely manner ... Previous automotive parts experience preferred (Toyota experience a plus) * Bilingual candidates ...

University Ford Inc

Parts Counterperson

Durham, NC

The Parts Counter Person is responsible for customer service and retail sales at an auto parts ... Communicate with staff and customers in a friendly and professional manner * Must follow all ...

University Ford Inc

Parts Counterperson

Durham, NC · On-site

The Parts Counter Person is responsible for customer service and retail sales at an auto parts ... Communicate with staff and customers in a friendly and professional manner * Must follow all ...

University Ford Inc

Parts Counterperson

Durham, NC · On-site

The Parts Counter Person is responsible for customer service and retail sales at an auto parts ... Communicate with staff and customers in a friendly and professional manner * Must follow all ...

University Ford Inc

Parts Counterperson

Durham, NC

The Parts Counter Person is responsible for customer service and retail sales at an auto parts ... Communicate with staff and customers in a friendly and professional manner * Must follow all ...

GPC - Genuine Parts Company

Counter Service

Raleigh, NC · On-site

... automotive industry or havegained experience tinkering with/repairing cars & trucks * Want to gain or grow your parts experience by working on a team with other NAPA parts professionals * Want to ...

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All JobsAutomotive Counter Professional JobsAutomotive Counter Professional Jobs in Raleigh, NC

Automotive Counter Professional information

See Raleigh, NC salary details

$12

$15

$18

How much do automotive counter professional jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for automotive counter professional in Raleigh, NC is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $15.87 per hour, depending on experience, location, and employer.

What is an automotive counter professional?

An Automotive Counter Professional is a specialist who assists customers in automotive parts stores, garages, or dealerships by identifying, locating, and selling the appropriate vehicle parts and accessories. They provide expert advice, answer technical questions, and ensure customers get the correct parts for their vehicles. This role requires strong automotive knowledge, customer service skills, and the ability to use inventory management systems. Automotive Counter Professionals often interact with both retail customers and professional mechanics, playing a key role in the automotive supply chain.

What are the key skills and qualifications needed to thrive as an automotive counter professional?

To thrive as an Automotive Counter Professional, you need strong automotive parts knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, parts catalog software, and inventory management tools is essential. Excellent communication, problem-solving abilities, and attention to detail are standout soft skills in this role. These skills and qualities ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced retail or service environment.

What are some common challenges faced by automotive counter professionals, and how can they be effectively managed?

Automotive Counter Professionals often face challenges such as handling a high volume of customer requests during peak hours, accurately identifying and sourcing the correct parts, and keeping up with constantly updating product catalogs. To effectively manage these challenges, it’s important to stay organized, leverage inventory management systems, and maintain open communication with both customers and the service team. Additionally, ongoing product training and building strong relationships with suppliers can help ensure quick and accurate service, making the job smoother and more rewarding.

What is the difference between Automotive Counter Professional vs Automotive Parts Specialist?

AspectAutomotive Counter ProfessionalAutomotive Parts Specialist
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications optional
Work EnvironmentRetail auto parts store, customer service focusAuto parts store, inventory management
Employer & IndustryAuto parts retailers, service centersAuto parts suppliers, repair shops
Search & Comparison IntentCustomer service, sales, parts orderingInventory, product knowledge, parts sales

Automotive Counter Professionals primarily focus on assisting customers, taking orders, and providing product information in retail settings. Automotive Parts Specialists often have a deeper product knowledge, handling inventory and technical details. While both roles involve customer interaction and parts knowledge, the Counter Professional emphasizes sales and service, whereas the Parts Specialist emphasizes technical expertise and inventory management.

What are popular job titles related to Automotive Counter Professional jobs in Raleigh, NC?

For Automotive Counter Professional jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Automotive Counter Professional jobs in Raleigh, NC look for?

The top searched job categories for Automotive Counter Professional jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Automotive Counter Professional jobs?

Cities near Raleigh, NC with the most Automotive Counter Professional job openings:

Automotive Counter Professional jobs near you

Automotive Retail Parts Counter Associate

Capital Chevrolet of Wake Forest

Wake Forest, NC

$13.75 - $18.50/hr

Full-time

PTO

Posted 5 days ago

Job description

Capital Chevrolet of Wake Forest is looking for a friendly, dependable, and customer-focused Retail Parts Counter Sales Associate to join our Parts Department! In this role, you'll be one of the first points of contacts for our retail parts customers, helping them find the parts they need and providing a great experience from start to finish. You'll also support our team by assisting with phone calls, online part orders, and other day-to-day Parts Department needs. 

What You'll Be Doing

  • Assist retail customers at the Parts Counter by identifying and selling the correct automotive parts and accessories 
  • Answer incoming phone calls and assist customers with parts questions, pricing, availability, and orders 
  • Help customers place and manage online parts orders 
  • Look up parts using vehicle information, parts numbers, and available resources 
  • Process retail sales and ensure customers receive accurate information 
  • Communicate with customers and team members to help keep orders moving smoothly 
  • Assist with organizing and maintaining the Parts Department and inventory 
  • Help receive, check, and put away incoming parts as needed 
  • Work closely with technicians, service advisors, and other Parts Department team members 
  • Provide friendly, professional customer service in person, over the phone, and online 
  • Assist with other Parts Department tasks as needed to help keep the department running efficiently 

What We're Looking For

  • Previous automotive parts experience preferred 
  • Retail, customer service, or automotive dealership experience 
  • Knowledge of automotive parts and accessories 
  • Strong communication and customer service skills 
  • Comfortable assisting customers in person, over the phone, and online 
  • Basic computer skills and the ability to learn and navigate parts and dealership systems 
  • Strong attention to detail and accuracy when handling parts and orders 
  • Organized, dependable, and able to multitask in a fast-paced environment 
  • A positive attitude and willingness to be a team player 

What We Offer 

  • Competitive Pay
  • Opportunities for growth and advancement 
  • A supportive, team-oriented work environment 
  • Paid Time Off (PTO)

Why Capital? 

Because great careers start with the right environment. 

Capital Auto Group is home to 1,500+ team members across 20 automotive and powersports franchises. We're family-owned, growth-focused, and committed to building careers - not just filling roles. Here, performance is rewarded, development is prioritized, and culture matters. You belong at Capital.

Capital Auto Group is an equal opportunity employer committed to diversity, inclusion, and a workplace where everyone can succeed.