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Automotive Counter Professional Jobs in Raleigh, NC

Mark Jacobson Toyota

Parts Counter

Durham, NC · On-site

$15.75 - $20.50/hr

Greet and assist customers at the front parts counter in a professional and timely manner ... Previous automotive parts experience preferred (Toyota experience a plus) * Bilingual candidates ...

Mark Jacobson Toyota

Parts Counter

Durham, NC · On-site

$15.75 - $20.50/hr

Greet and assist customers at the front parts counter in a professional and timely manner ... Previous automotive parts experience preferred (Toyota experience a plus) * Bilingual candidates ...

University Ford Inc

Parts Counterperson

Durham, NC

The Parts Counter Person is responsible for customer service and retail sales at an auto parts ... Communicate with staff and customers in a friendly and professional manner * Must follow all ...

University Ford Inc

Parts Counterperson

Durham, NC · On-site

The Parts Counter Person is responsible for customer service and retail sales at an auto parts ... Communicate with staff and customers in a friendly and professional manner * Must follow all ...

University Ford Inc

Parts Counterperson

Durham, NC

The Parts Counter Person is responsible for customer service and retail sales at an auto parts ... Communicate with staff and customers in a friendly and professional manner * Must follow all ...

University Ford Inc

Parts Counterperson

Durham, NC

The Parts Counter Person is responsible for customer service and retail sales at an auto parts ... Communicate with staff and customers in a friendly and professional manner * Must follow all ...

Genuine Parts Company

Counter Service

Raleigh, NC · On-site

... automotive industry or have gained experience tinkering with/repairing cars & trucks * Want to gain or grow your parts experience by working on a team with other NAPA parts professionals * Want to ...

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All JobsAutomotive Counter Professional JobsAutomotive Counter Professional Jobs in Raleigh, NC

Automotive Counter Professional information

See Raleigh, NC salary details

$12

$15

$18

How much do automotive counter professional jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for automotive counter professional in Raleigh, NC is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $15.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive Counter Professional, and why are they important?

To thrive as an Automotive Counter Professional, you need strong automotive parts knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, parts catalog software, and inventory management tools is essential. Excellent communication, problem-solving abilities, and attention to detail are standout soft skills in this role. These skills and qualities ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced retail or service environment.

What are some common challenges faced by Automotive Counter Professionals, and how can they be effectively managed?

Automotive Counter Professionals often face challenges such as handling a high volume of customer requests during peak hours, accurately identifying and sourcing the correct parts, and keeping up with constantly updating product catalogs. To effectively manage these challenges, it’s important to stay organized, leverage inventory management systems, and maintain open communication with both customers and the service team. Additionally, ongoing product training and building strong relationships with suppliers can help ensure quick and accurate service, making the job smoother and more rewarding.

What is the difference between Automotive Counter Professional vs Automotive Parts Specialist?

AspectAutomotive Counter ProfessionalAutomotive Parts Specialist
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications optional
Work EnvironmentRetail auto parts store, customer service focusAuto parts store, inventory management
Employer & IndustryAuto parts retailers, service centersAuto parts suppliers, repair shops
Search & Comparison IntentCustomer service, sales, parts orderingInventory, product knowledge, parts sales

Automotive Counter Professionals primarily focus on assisting customers, taking orders, and providing product information in retail settings. Automotive Parts Specialists often have a deeper product knowledge, handling inventory and technical details. While both roles involve customer interaction and parts knowledge, the Counter Professional emphasizes sales and service, whereas the Parts Specialist emphasizes technical expertise and inventory management.

What is an Automotive Counter Professional?

An Automotive Counter Professional is a specialist who assists customers in automotive parts stores, garages, or dealerships by identifying, locating, and selling the appropriate vehicle parts and accessories. They provide expert advice, answer technical questions, and ensure customers get the correct parts for their vehicles. This role requires strong automotive knowledge, customer service skills, and the ability to use inventory management systems. Automotive Counter Professionals often interact with both retail customers and professional mechanics, playing a key role in the automotive supply chain.
What are popular job titles related to Automotive Counter Professional jobs in Raleigh, NC? For Automotive Counter Professional jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Automotive Counter Professional jobs in Raleigh, NC look for? The top searched job categories for Automotive Counter Professional jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Automotive Counter Professional jobs? Cities near Raleigh, NC with the most Automotive Counter Professional job openings:
Automotive Counter Professional jobs near you

Parts Counter

Mark Jacobson Toyota

Durham, NC • On-site

$15.75 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Position Summary

Mark Jacobson Toyota is seeking a customer-focused and detail-oriented Front Parts Counter Associate to join our Parts Department. This role is responsible for assisting retail and wholesale customers, service technicians, and internal team members with parts inquiries, orders, and fulfillment while delivering an exceptional customer experience.

Key Responsibilities
  • Greet and assist customers at the front parts counter in a professional and timely manner
  • Identify customer needs and recommend appropriate parts and accessories
  • Process parts orders, returns, and special orders accurately
  • Work closely with service advisors and technicians to ensure timely parts availability
  • Maintain accurate inventory records and assist with stocking and organization
  • Receive and verify incoming shipments
  • Upsell and promote additional parts and accessories when appropriate
  • Keep the parts counter and showroom clean, organized, and customer-ready
  • Follow all company policies, procedures, and safety standards
Qualifications
  • Previous automotive parts experience preferred (Toyota experience a plus)
  • Bilingual candidates preferred
  • Strong customer service and communication skills
  • Basic computer proficiency; experience with dealership management systems is a plus
  • Ability to multitask in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Ability to lift up to 50 lbs and be on your feet for extended periods
  • Valid driver’s license and clean driving record
Compensation & Benefits
  • Competitive pay
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Lease stipend program
  • Paid time off (starts day 1!) and 6 company holidays
  • Employee discounts on vehicle purchases, parts, and service
  • Career growth opportunities within the dealership
Work Environment
  • Fast-paced dealership setting
  • Collaborative team atmosphere
  • Customer-facing retail counter
How to Apply

Interested candidates should apply in person or submit a resume through the dealership’s careers page.