ZipRecruiter

Log In

1

Automotive Counter Professional Jobs in Raleigh, NC

Hiester Automotive

PARTS SPECIALIST

Lillington, NC · On-site

$15 - $20.25/hr

If you are Professional, Love People, act with Character/Integrity, like to Get It Done and possess ... Previous parts counter experienced required.**** * CDK Experience preferred but not required.

The Larson Group

Parts Counterperson

Raleigh, NC · On-site

The Parts Counterperson is professional, courteous, and knowledgeable and ensures proper service to ... Responsible for supporting the Back Parts Counter when customer load requires or when an employee ...

The Larson Group

Parts Counterperson

Raleigh, NC · On-site

The Parts Counterperson is professional, courteous, and knowledgeable and ensures proper service to ... Responsible for supporting the Back Parts Counter when customer load requires or when an employee ...

previous pagenext page

Showing results 21-40

All JobsAutomotive Counter Professional JobsAutomotive Counter Professional Jobs in Raleigh, NC

Automotive Counter Professional information

See Raleigh, NC salary details

$12

$15

$18

How much do automotive counter professional jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for automotive counter professional in Raleigh, NC is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $15.87 per hour, depending on experience, location, and employer.

What is an automotive counter professional?

An Automotive Counter Professional is a specialist who assists customers in automotive parts stores, garages, or dealerships by identifying, locating, and selling the appropriate vehicle parts and accessories. They provide expert advice, answer technical questions, and ensure customers get the correct parts for their vehicles. This role requires strong automotive knowledge, customer service skills, and the ability to use inventory management systems. Automotive Counter Professionals often interact with both retail customers and professional mechanics, playing a key role in the automotive supply chain.

What are the key skills and qualifications needed to thrive as an automotive counter professional?

To thrive as an Automotive Counter Professional, you need strong automotive parts knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, parts catalog software, and inventory management tools is essential. Excellent communication, problem-solving abilities, and attention to detail are standout soft skills in this role. These skills and qualities ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced retail or service environment.

What are some common challenges faced by automotive counter professionals, and how can they be effectively managed?

Automotive Counter Professionals often face challenges such as handling a high volume of customer requests during peak hours, accurately identifying and sourcing the correct parts, and keeping up with constantly updating product catalogs. To effectively manage these challenges, it’s important to stay organized, leverage inventory management systems, and maintain open communication with both customers and the service team. Additionally, ongoing product training and building strong relationships with suppliers can help ensure quick and accurate service, making the job smoother and more rewarding.

What is the difference between Automotive Counter Professional vs Automotive Parts Specialist?

AspectAutomotive Counter ProfessionalAutomotive Parts Specialist
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications optional
Work EnvironmentRetail auto parts store, customer service focusAuto parts store, inventory management
Employer & IndustryAuto parts retailers, service centersAuto parts suppliers, repair shops
Search & Comparison IntentCustomer service, sales, parts orderingInventory, product knowledge, parts sales

Automotive Counter Professionals primarily focus on assisting customers, taking orders, and providing product information in retail settings. Automotive Parts Specialists often have a deeper product knowledge, handling inventory and technical details. While both roles involve customer interaction and parts knowledge, the Counter Professional emphasizes sales and service, whereas the Parts Specialist emphasizes technical expertise and inventory management.

What are popular job titles related to Automotive Counter Professional jobs in Raleigh, NC?

For Automotive Counter Professional jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Automotive Counter Professional jobs in Raleigh, NC look for?

The top searched job categories for Automotive Counter Professional jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Automotive Counter Professional jobs?

Cities near Raleigh, NC with the most Automotive Counter Professional job openings:

Automotive Counter Professional jobs near you

Kia Parts Counterperson

Classic Kia Smithfield

Smithfield, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Join Classic Kia Smithfield as a entry level Parts Assistant, where you will play a key role in supporting our service department by providing excellent customer service and efficient parts management. This position is based in Smithfield, NC, and offers competitive compensation.

Responsibilities
  • Assist in receiving, stocking, and organizing automotive parts inventory
     
  • Pull and deliver parts for technicians and service advisors
     
  • Maintain accurate inventory records and assist with bin counts
     
  • Assist customers and technicians in locating the correct parts and accessories
     
  • Process shipments, returns, and warranty parts as needed
     
  • Learn dealership inventory systems and parts catalog software
     
  • Support the Parts Manager with daily department operations
  • Ensure the parts counter area is clean, organized, and professional.
  • Occasional pickup/delivery of parts
Requirements
  • Previous experience in an automotive parts or related retail environment preferred.
  • Strong customer service and communication skills.
  • Detail-oriented with good organizational and multitasking abilities.
  • Familiarity with parts and automotive terminology is a plus.
  • Ability to work in a fast-paced environment and handle multiple duties.
  • Basic computer skills and ability to learn inventory management systems.
  • Ability to lift up to 50 pounds and remain on your feet throughout the workday
     
  • Valid driver's license with a clean driving record
Benefits
  • Competitive hourly pay 
  • Health, dental, and vision insurance options.
  • Paid time off and holidays.
  • Opportunities for advancement and professional development.
  • Employee discounts on vehicles and service.

What You Do:

  • Assist technicians, service advisors, and walk-in customers by providing pricing and availability as needed
  • Accurately order and track needed parts
  • Answer phone calls, providing assistance and prices as needed
  • Process and organize orders for delivery or pick-up
  • Ensures all cash, credit, charge, and tax-exempt sales are processed as required
  • Receive and ship parts in accordance with company policies
  • Restock inventory daily
  • Ensures all returned parts are properly tracked and identified
  • Conduct assigned daily perpetual inventory audits
  • Other duties as assigned

Support departmental goals by:

  • Maintain necessary product knowledge to improve sales of associated / companion parts
  • Establish and maintain positive relationships with all internal and external customers
  • Improve sales of parts and accessories
  • Build upon existing knowledge of products and skills using available manufacturer training

Successful attributes and skills:

  • Excellent communication skills and ability to be a team player
  • Ability to minimize and redirect customers' frustrations
  • Trainable
  • Outgoing and friendly personality with great customer handling skills
  • Professional appearance
  • CDK experience is a plus
  • Strong organizational skills
  • Manufacturer training certifications a plus

Benefits Include:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program, including:

  • Medical, Dental, and Vision Insurance
  • 401(k) availability
  • Employee discounts on vehicle purchases, parts, and service
  • Paid-time-off
  • We also offer a group of supplemental benefit plans, including short-term disability, long-term disability, and supplemental life insurance
  • Comprehensive employee recognition programs
  • Opportunities for internal career advancement

Apply