ZipRecruiter

Log In

1

Automotive Parts Counter Assistant Jobs in Raleigh, NC

Mark Jacobson Toyota

Parts Counter

Durham, NC · On-site

$15.75 - $20.50/hr

Greet and assist customers at the front parts counter in a professional and timely manner ... Previous automotive parts experience preferred (Toyota experience a plus) * Bilingual candidates ...

Mark Jacobson Toyota

Parts Counter

Durham, NC · On-site

$15.75 - $20.50/hr

Greet and assist customers at the front parts counter in a professional and timely manner ... Previous automotive parts experience preferred (Toyota experience a plus) * Bilingual candidates ...

NC Autohaus

Automotive Counter Assistant

Raleigh, NC

$18 - $22/hr

Automotive Counter Assistant (a.k.a. Shop Ninja) Autohaus Import Service is on the hunt for a ... Juggling schedules, parts, and paperwork without breaking into a cold sweat. * Keeping inventory ...

Kelly Services

Counter - Parts Sales

Raleigh, NC

$27/hr

Prepare quotes and assist with pricing. * Pull, stage, and coordinate orders with the warehouse ... automotive, or building materials experience strongly preferred. * Ability to identify parts and ...

University Ford Inc

Parts Counterperson

Durham, NC · On-site

... industry Parts Counter Person Requirements: * Previous experience at a Ford dealership is a plus * Ability to identify the problem quickly * Knowledge of automobiles * Effective analytical and ...

next page

Showing results 1-20

All JobsAutomotive Parts Counter JobsAutomotive Parts Counter Assistant JobsAutomotive Parts Counter Assistant Jobs in Raleigh, NC

Automotive Parts Counter Assistant information

See Raleigh, NC salary details

$10

$17

$30

How much do automotive parts counter assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for automotive parts counter assistant in Raleigh, NC is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.46 per hour, depending on experience, location, and employer.

What does an automotive parts counter assistant do?

An Automotive Parts Counter Assistant helps customers and technicians find and order the correct auto parts for repairs or maintenance. They work at the parts counter in auto dealerships, repair shops, or parts stores, providing information about product availability, pricing, and compatibility. Their duties also include managing inventory, processing transactions, and sometimes handling returns or restocking shelves. Good communication and organizational skills are essential for this role.

What are some common challenges automotive parts counter assistants face when handling customer requests?

Automotive Parts Counter Assistants often encounter challenges such as identifying the correct part for a specific vehicle make and model, especially when customers have limited information. Managing a high volume of inquiries during peak hours and balancing in-person customers with phone or online requests can also be demanding. Staying up-to-date with inventory levels and new product lines is essential, as is maintaining accuracy in orders to prevent delays or returns. Strong communication and organizational skills help address these challenges and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as an automotive parts counter assistant, and why are they important?

To thrive as an Automotive Parts Counter Assistant, you need a solid understanding of automotive parts, inventory management, and customer service, often supported by prior experience or vocational training in automotive technology. Familiarity with parts catalog systems, point-of-sale (POS) software, and inventory management tools is typically required. Strong communication, organizational skills, and attention to detail help build customer relationships and ensure accurate transactions. These skills are vital for providing efficient service, minimizing errors, and supporting the operational success of the parts department.

What is the difference between Automotive Parts Counter Assistant vs Automotive Service Advisor?

AspectAutomotive Parts Counter AssistantAutomotive Service Advisor
Primary RoleAssists customers in selecting auto parts, manages inventory, and processes salesCommunicates with customers about vehicle repairs, estimates costs, and schedules service appointments
Work EnvironmentRetail auto parts store or dealership parts departmentService department of auto repair shops or dealerships
Required SkillsKnowledge of auto parts, customer service, sales skillsCustomer communication, basic auto repair knowledge, sales and service skills

While both roles involve customer interaction and automotive knowledge, the Automotive Parts Counter Assistant focuses on parts sales and inventory management, whereas the Automotive Service Advisor primarily communicates repair needs and estimates to customers. They work in different parts of the automotive industry but share similar skills and certifications.

How to prepare for an automotive parts counter assistant job interview?

To prepare for an automotive parts counter assistant interview, research the company's products and services, review common customer service and sales questions, and be ready to demonstrate knowledge of automotive parts and tools. Highlight your communication skills, ability to work in a team, and familiarity with inventory management systems. Preparing examples of problem-solving and customer interactions can also strengthen your interview performance.

What are popular job titles related to Automotive Parts Counter Assistant jobs in Raleigh, NC?

For Automotive Parts Counter Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Automotive Parts Counter Assistant jobs in Raleigh, NC look for?

The top searched job categories for Automotive Parts Counter Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Automotive Parts Counter Assistant jobs?

Cities near Raleigh, NC with the most Automotive Parts Counter Assistant job openings:

Automotive Parts Counter Assistant jobs near you
Infographic showing various Automotive Parts Counter Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,579 per year, or $17.6 per hour.

Automotive Retail Parts Counter Associate

Capital Chevrolet of Wake Forest

Wake Forest, NC

$13.75 - $18.50/hr

Full-time

PTO

Posted 2 days ago

New

Job description

Capital Chevrolet of Wake Forest is looking for a friendly, dependable, and customer-focused Retail Parts Counter Sales Associate to join our Parts Department! In this role, you'll be one of the first points of contacts for our retail parts customers, helping them find the parts they need and providing a great experience from start to finish. You'll also support our team by assisting with phone calls, online part orders, and other day-to-day Parts Department needs. 

What You'll Be Doing

  • Assist retail customers at the Parts Counter by identifying and selling the correct automotive parts and accessories 
  • Answer incoming phone calls and assist customers with parts questions, pricing, availability, and orders 
  • Help customers place and manage online parts orders 
  • Look up parts using vehicle information, parts numbers, and available resources 
  • Process retail sales and ensure customers receive accurate information 
  • Communicate with customers and team members to help keep orders moving smoothly 
  • Assist with organizing and maintaining the Parts Department and inventory 
  • Help receive, check, and put away incoming parts as needed 
  • Work closely with technicians, service advisors, and other Parts Department team members 
  • Provide friendly, professional customer service in person, over the phone, and online 
  • Assist with other Parts Department tasks as needed to help keep the department running efficiently 

What We're Looking For

  • Previous automotive parts experience preferred 
  • Retail, customer service, or automotive dealership experience 
  • Knowledge of automotive parts and accessories 
  • Strong communication and customer service skills 
  • Comfortable assisting customers in person, over the phone, and online 
  • Basic computer skills and the ability to learn and navigate parts and dealership systems 
  • Strong attention to detail and accuracy when handling parts and orders 
  • Organized, dependable, and able to multitask in a fast-paced environment 
  • A positive attitude and willingness to be a team player 

What We Offer 

  • Competitive Pay
  • Opportunities for growth and advancement 
  • A supportive, team-oriented work environment 
  • Paid Time Off (PTO)

Why Capital? 

Because great careers start with the right environment. 

Capital Auto Group is home to 1,500+ team members across 20 automotive and powersports franchises. We're family-owned, growth-focused, and committed to building careers - not just filling roles. Here, performance is rewarded, development is prioritized, and culture matters. You belong at Capital.

Capital Auto Group is an equal opportunity employer committed to diversity, inclusion, and a workplace where everyone can succeed.