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Automotive Parts Counter Assistant Jobs in Raleigh, NC

Genuine Parts Company

Store Counter Sales

Raleigh, NC · On-site

$15.75 - $20.50/hr

... their automotive needs. You don't need to be able to tear and motor down and rebuild it (however ... Use your parts knowledge to assist other NAPA team members answer questions for customers

GPC - Genuine Parts Company

Store Counter Sales

Raleigh, NC · On-site

$15.75 - $20.50/hr

... their automotive needs. You don't need to be able to tear and motor down and rebuild it (however ... Use your parts knowledge to assist other NAPA team members answer questions for customers

The Larson Group

Parts Counterperson

Raleigh, NC

Responsible for supporting the Back Parts Counter when customer load requires or when an employee is absent. * Performs all other duties as assigned. Qualifications: * Should possess a High School ...

The Larson Group

Parts Counterperson

Raleigh, NC · On-site

Responsible for supporting the Back Parts Counter when customer load requires or when an employee is absent. * Performs all other duties as assigned. Qualifications: * Should possess a High School ...

Hiester Automotive

PARTS SPECIALIST

Lillington, NC · On-site

$15 - $20.25/hr

Work directly with Parts Manager and Assistant Parts Manager to achieve department goals. KNOWLEDGE ... Previous parts counter experienced required.**** * CDK Experience preferred but not required.

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Automotive Parts Counter Assistant information

See Raleigh, NC salary details

$10

$17

$30

How much do automotive parts counter assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for automotive parts counter assistant in Raleigh, NC is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.46 per hour, depending on experience, location, and employer.

What does an automotive parts counter assistant do?

An Automotive Parts Counter Assistant helps customers and technicians find and order the correct auto parts for repairs or maintenance. They work at the parts counter in auto dealerships, repair shops, or parts stores, providing information about product availability, pricing, and compatibility. Their duties also include managing inventory, processing transactions, and sometimes handling returns or restocking shelves. Good communication and organizational skills are essential for this role.

What are some common challenges automotive parts counter assistants face when handling customer requests?

Automotive Parts Counter Assistants often encounter challenges such as identifying the correct part for a specific vehicle make and model, especially when customers have limited information. Managing a high volume of inquiries during peak hours and balancing in-person customers with phone or online requests can also be demanding. Staying up-to-date with inventory levels and new product lines is essential, as is maintaining accuracy in orders to prevent delays or returns. Strong communication and organizational skills help address these challenges and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as an automotive parts counter assistant, and why are they important?

To thrive as an Automotive Parts Counter Assistant, you need a solid understanding of automotive parts, inventory management, and customer service, often supported by prior experience or vocational training in automotive technology. Familiarity with parts catalog systems, point-of-sale (POS) software, and inventory management tools is typically required. Strong communication, organizational skills, and attention to detail help build customer relationships and ensure accurate transactions. These skills are vital for providing efficient service, minimizing errors, and supporting the operational success of the parts department.

What is the difference between Automotive Parts Counter Assistant vs Automotive Service Advisor?

AspectAutomotive Parts Counter AssistantAutomotive Service Advisor
Primary RoleAssists customers in selecting auto parts, manages inventory, and processes salesCommunicates with customers about vehicle repairs, estimates costs, and schedules service appointments
Work EnvironmentRetail auto parts store or dealership parts departmentService department of auto repair shops or dealerships
Required SkillsKnowledge of auto parts, customer service, sales skillsCustomer communication, basic auto repair knowledge, sales and service skills

While both roles involve customer interaction and automotive knowledge, the Automotive Parts Counter Assistant focuses on parts sales and inventory management, whereas the Automotive Service Advisor primarily communicates repair needs and estimates to customers. They work in different parts of the automotive industry but share similar skills and certifications.

How to prepare for an automotive parts counter assistant job interview?

To prepare for an automotive parts counter assistant interview, research the company's products and services, review common customer service and sales questions, and be ready to demonstrate knowledge of automotive parts and tools. Highlight your communication skills, ability to work in a team, and familiarity with inventory management systems. Preparing examples of problem-solving and customer interactions can also strengthen your interview performance.

What are popular job titles related to Automotive Parts Counter Assistant jobs in Raleigh, NC?

For Automotive Parts Counter Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Automotive Parts Counter Assistant jobs in Raleigh, NC look for?

The top searched job categories for Automotive Parts Counter Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Automotive Parts Counter Assistant jobs?

Cities near Raleigh, NC with the most Automotive Parts Counter Assistant job openings:

Automotive Parts Counter Assistant jobs near you
Infographic showing various Automotive Parts Counter Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,579 per year, or $17.6 per hour.

Store Counter Sales

Genuine Parts Company

Raleigh, NC • On-site

$15.75 - $20.50/hr

Full-time

Medical, Retirement

Posted 20 days ago

Key responsibilities

  • Provide auto parts answers and solutions for retail and wholesale customers in person and over the phone.

  • Assist other NAPA team members by sharing automotive parts knowledge to answer customer questions.

  • Engage with retail customers to provide a positive shopping experience and deliver outstanding customer care.

Genuine Parts Company rating

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

216th of 429 rated retail wholesalers

Job description

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate, you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don't need to be able to tear and motor down and rebuild it (however, if you can, that's awesome) - but we do need you to have a background and knowledge of automotive parts. A NAPA Counter Sales associate is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point - We welcome you!
What you will be doing:
  • Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
  • Use your parts knowledge to assist other NAPA team members answer questions for customers
  • Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
  • Bring customer focus and high energy to our fast-paced stores
  • Welcome retail customers into our retail stores and engage to provide a positive consumer experience
  • Use technology (computer), cash register, telephone, and paper catalog system

This is the right opportunity for you if you:
  • Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
  • Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year
  • You are willing to learn all things automotive if you don't have the background in automotive parts.
  • Want to join a team where you can learn and grow your career - the opportunities are endless!

What you'll need:
  • Valid Driver's License
  • Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
  • High School Diploma or GED. Technical or Trade school courses or degree.
  • Excellent verbal and written communication skills
  • Love fast paced retail environments
  • Great listening skills and empathy for customers

And if you have this, even better (not a deal breaker if you don't):
  • Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
  • Experience in a parts store, auction, retail store, auto body/collision
  • Knowledge of cataloging AND/OR inventory management systems, a plus
  • Entirely customer-centric (external/internal)
  • ASE Certifications

What's in it for you:
  • Awesome people and brand
  • Competitive Pay
  • Outstanding health benefits and 401K
  • Stable company. Fortune 200 with a "family" feel
  • A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
  • Great training, and ongoing development with support from multiple leaders/your team

If this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer.
Next Steps:
Please apply if you think this is a great fit for you and we will be in touch! If you decide that this role is not for you, please check out some of our other great careers by visiting jobs.genpt.com
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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