ZipRecruiter

Log In

1

Automotive Parts Counter Assistant Jobs in Raleigh, NC

University Ford Inc

Parts Counterperson

Durham, NC · On-site

... industry Parts Counter Person Requirements: * Previous experience at a Ford dealership is a plus * Ability to identify the problem quickly * Knowledge of automobiles * Effective analytical and ...

University Ford Inc

Parts Counterperson

Durham, NC

... industry Parts Counter Person Requirements: * Previous experience at a Ford dealership is a plus * Ability to identify the problem quickly * Knowledge of automobiles * Effective analytical and ...

University Ford Inc

Parts Counterperson

Durham, NC · On-site

... industry Parts Counter Person Requirements: * Previous experience at a Ford dealership is a plus * Ability to identify the problem quickly * Knowledge of automobiles * Effective analytical and ...

University Ford Inc

Parts Counterperson

Durham, NC · On-site

... industry Parts Counter Person Requirements: * Previous experience at a Ford dealership is a plus * Ability to identify the problem quickly * Knowledge of automobiles * Effective analytical and ...

Hendrick Automotive Group

Parts Advisor

Durham, NC · On-site

Responsible for selling parts to customers over-the-counter and providing necessary parts to the ... Working knowledge of automotive parts. Certificates and Licenses: • Valid Driver's License o ...

previous pagenext page

Showing results 21-40

All JobsAutomotive Parts Counter JobsAutomotive Parts Counter Assistant JobsAutomotive Parts Counter Assistant Jobs in Raleigh, NC

Automotive Parts Counter Assistant information

See Raleigh, NC salary details

$10

$17

$30

How much do automotive parts counter assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for automotive parts counter assistant in Raleigh, NC is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.46 per hour, depending on experience, location, and employer.

What does an automotive parts counter assistant do?

An Automotive Parts Counter Assistant helps customers and technicians find and order the correct auto parts for repairs or maintenance. They work at the parts counter in auto dealerships, repair shops, or parts stores, providing information about product availability, pricing, and compatibility. Their duties also include managing inventory, processing transactions, and sometimes handling returns or restocking shelves. Good communication and organizational skills are essential for this role.

What are some common challenges automotive parts counter assistants face when handling customer requests?

Automotive Parts Counter Assistants often encounter challenges such as identifying the correct part for a specific vehicle make and model, especially when customers have limited information. Managing a high volume of inquiries during peak hours and balancing in-person customers with phone or online requests can also be demanding. Staying up-to-date with inventory levels and new product lines is essential, as is maintaining accuracy in orders to prevent delays or returns. Strong communication and organizational skills help address these challenges and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as an automotive parts counter assistant, and why are they important?

To thrive as an Automotive Parts Counter Assistant, you need a solid understanding of automotive parts, inventory management, and customer service, often supported by prior experience or vocational training in automotive technology. Familiarity with parts catalog systems, point-of-sale (POS) software, and inventory management tools is typically required. Strong communication, organizational skills, and attention to detail help build customer relationships and ensure accurate transactions. These skills are vital for providing efficient service, minimizing errors, and supporting the operational success of the parts department.

What is the difference between Automotive Parts Counter Assistant vs Automotive Service Advisor?

AspectAutomotive Parts Counter AssistantAutomotive Service Advisor
Primary RoleAssists customers in selecting auto parts, manages inventory, and processes salesCommunicates with customers about vehicle repairs, estimates costs, and schedules service appointments
Work EnvironmentRetail auto parts store or dealership parts departmentService department of auto repair shops or dealerships
Required SkillsKnowledge of auto parts, customer service, sales skillsCustomer communication, basic auto repair knowledge, sales and service skills

While both roles involve customer interaction and automotive knowledge, the Automotive Parts Counter Assistant focuses on parts sales and inventory management, whereas the Automotive Service Advisor primarily communicates repair needs and estimates to customers. They work in different parts of the automotive industry but share similar skills and certifications.

How to prepare for an automotive parts counter assistant job interview?

To prepare for an automotive parts counter assistant interview, research the company's products and services, review common customer service and sales questions, and be ready to demonstrate knowledge of automotive parts and tools. Highlight your communication skills, ability to work in a team, and familiarity with inventory management systems. Preparing examples of problem-solving and customer interactions can also strengthen your interview performance.

What are popular job titles related to Automotive Parts Counter Assistant jobs in Raleigh, NC?

For Automotive Parts Counter Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Automotive Parts Counter Assistant jobs in Raleigh, NC look for?

The top searched job categories for Automotive Parts Counter Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Automotive Parts Counter Assistant jobs?

Cities near Raleigh, NC with the most Automotive Parts Counter Assistant job openings:

Automotive Parts Counter Assistant jobs near you
Infographic showing various Automotive Parts Counter Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,579 per year, or $17.6 per hour.

Kia Parts Counterperson

Classic Kia Smithfield

Smithfield, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Join Classic Kia Smithfield as a entry level Parts Assistant, where you will play a key role in supporting our service department by providing excellent customer service and efficient parts management. This position is based in Smithfield, NC, and offers competitive compensation.

Responsibilities
  • Assist in receiving, stocking, and organizing automotive parts inventory
     
  • Pull and deliver parts for technicians and service advisors
     
  • Maintain accurate inventory records and assist with bin counts
     
  • Assist customers and technicians in locating the correct parts and accessories
     
  • Process shipments, returns, and warranty parts as needed
     
  • Learn dealership inventory systems and parts catalog software
     
  • Support the Parts Manager with daily department operations
  • Ensure the parts counter area is clean, organized, and professional.
  • Occasional pickup/delivery of parts
Requirements
  • Previous experience in an automotive parts or related retail environment preferred.
  • Strong customer service and communication skills.
  • Detail-oriented with good organizational and multitasking abilities.
  • Familiarity with parts and automotive terminology is a plus.
  • Ability to work in a fast-paced environment and handle multiple duties.
  • Basic computer skills and ability to learn inventory management systems.
  • Ability to lift up to 50 pounds and remain on your feet throughout the workday
     
  • Valid driver's license with a clean driving record
Benefits
  • Competitive hourly pay 
  • Health, dental, and vision insurance options.
  • Paid time off and holidays.
  • Opportunities for advancement and professional development.
  • Employee discounts on vehicles and service.

What You Do:

  • Assist technicians, service advisors, and walk-in customers by providing pricing and availability as needed
  • Accurately order and track needed parts
  • Answer phone calls, providing assistance and prices as needed
  • Process and organize orders for delivery or pick-up
  • Ensures all cash, credit, charge, and tax-exempt sales are processed as required
  • Receive and ship parts in accordance with company policies
  • Restock inventory daily
  • Ensures all returned parts are properly tracked and identified
  • Conduct assigned daily perpetual inventory audits
  • Other duties as assigned

Support departmental goals by:

  • Maintain necessary product knowledge to improve sales of associated / companion parts
  • Establish and maintain positive relationships with all internal and external customers
  • Improve sales of parts and accessories
  • Build upon existing knowledge of products and skills using available manufacturer training

Successful attributes and skills:

  • Excellent communication skills and ability to be a team player
  • Ability to minimize and redirect customers' frustrations
  • Trainable
  • Outgoing and friendly personality with great customer handling skills
  • Professional appearance
  • CDK experience is a plus
  • Strong organizational skills
  • Manufacturer training certifications a plus

Benefits Include:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program, including:

  • Medical, Dental, and Vision Insurance
  • 401(k) availability
  • Employee discounts on vehicle purchases, parts, and service
  • Paid-time-off
  • We also offer a group of supplemental benefit plans, including short-term disability, long-term disability, and supplemental life insurance
  • Comprehensive employee recognition programs
  • Opportunities for internal career advancement

Apply