Senior Partner Support Engineer Job Location: San Jose, CA Job Type: Contract * Bachelor's degree in Computer Science or Software Engineering or equivalent work experience * 5+ years of relevant ...
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Senior Partner Support Engineer Job Location: San Jose, CA Job Type: Contract * Bachelor's degree in Computer Science or Software Engineering or equivalent work experience * 5+ years of relevant ...
Partnership Support Engineer
OR · On-site +1
... partner ecosystem becomes mission-critical. This role ensures that Wheelhouse operates as a ... Now, we're looking for a Partnership Support Engineer to sit at the intersection of engineering ...
Partnership Support Engineer
OR · On-site +1
... partner ecosystem becomes mission-critical. This role ensures that Wheelhouse operates as a ... Now, we're looking for a Partnership Support Engineer to sit at the intersection of engineering ...
... partner ecosystem becomes mission-critical. This role ensures that Wheelhouse operates as a ... Now, we're looking for a Partnership Support Engineer to sit at the intersection of engineering ...
... partner ecosystem becomes mission-critical. This role ensures that Wheelhouse operates as a ... Now, we're looking for a Partnership Support Engineer to sit at the intersection of engineering ...
The team partners closely with Workplace, Customer Experience, Corporate Engineering, Corporate Applications, Corporate Security, and Learning & Development teams to support employee productivity.
The team partners closely with Workplace, Customer Experience, Corporate Engineering, Corporate Applications, Corporate Security, and Learning & Development teams to support employee productivity.
Support Engineer
San Francisco, CA · On-site
As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... Partner closely with the Customer Success Manager, Account Executive, and Applied AI team on each ...
Support Engineer
San Francisco, CA · On-site
As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... Partner closely with the Customer Success Manager, Account Executive, and Applied AI team on each ...
Support Engineer
Los Gatos, CA · Remote
$110K - $150K/yr
S.) | Reports to CTO | Full-time What this role owns Platform monitoring, technical account health, escalated issue resolution, carrier troubleshooting, Engineering partnership, and support ...
Support Engineer
Los Gatos, CA · Remote
$110K - $150K/yr
S.) | Reports to CTO | Full-time What this role owns Platform monitoring, technical account health, escalated issue resolution, carrier troubleshooting, Engineering partnership, and support ...
Support Engineer
Westlake, TX · On-site
The team partners closely with Workplace, Customer Experience, Corporate Engineering, Corporate Applications, Corporate Security, and Learning & Development teams to support employee productivity.
Support Engineer
Westlake, TX · On-site
The team partners closely with Workplace, Customer Experience, Corporate Engineering, Corporate Applications, Corporate Security, and Learning & Development teams to support employee productivity.
Support Engineer
San Francisco, CA · On-site
$210K - $250K/yr
As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... Partner closely with the Customer Success Manager, Account Executive, and Applied AI team on each ...
Support Engineer
San Francisco, CA · On-site
$210K - $250K/yr
As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... Partner closely with the Customer Success Manager, Account Executive, and Applied AI team on each ...
They are seeking a highly analytical Support Engineer to ensure the reliability and success of ... Partner directly with customers to resolve technical issues, including password resets, account ...
They are seeking a highly analytical Support Engineer to ensure the reliability and success of ... Partner directly with customers to resolve technical issues, including password resets, account ...
As a part-time Partner Support Specialist , you will have the amazing opportunity to interact with ... Our teams of world class engineers, data-scientists, product managers, operations specialists ...
As a part-time Partner Support Specialist , you will have the amazing opportunity to interact with ... Our teams of world class engineers, data-scientists, product managers, operations specialists ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration * Act as connective tissue between support, product, engineering, and training * Communicate ...
Partner Support Engineer information
See salary details
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
How much do partner support engineer jobs pay per hour?
As of Jun 24, 2026, the average hourly pay for partner support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
What are the 4 types of engineers?
Engineers can be categorized into four main types: civil engineers who design infrastructure, mechanical engineers who work on machinery and systems, electrical engineers focused on electrical systems and electronics, and software engineers who develop computer programs. These categories reflect different technical skills and industry specializations relevant to roles like Partner Support Engineer, which may require understanding of specific technical domains.
What engineers make $500,000?
Senior engineers in fields such as software, data engineering, and specialized technical roles can earn $500,000 or more annually, especially with experience, advanced skills, and in high-demand industries like technology or finance. Compensation often includes base salary, bonuses, and stock options, particularly at large tech companies or startups with significant growth potential.
What does a support engineer do?
A support engineer assists customers or partners by troubleshooting technical issues, providing solutions, and ensuring product or service functionality. They often use diagnostic tools, communicate technical information clearly, and may work in environments that require certifications or specialized knowledge to resolve complex problems efficiently.
What is the difference between Partner Support Engineer vs Customer Support Engineer?
| Aspect | Partner Support Engineer | Customer Support Engineer |
|---|---|---|
| Required credentials | Technical certifications, relevant engineering or IT background | Technical knowledge, customer service skills |
| Work environment | Collaborates with partners, technical teams, and clients | Interacts directly with end-users and customers |
| Employer and industry usage | Tech companies, SaaS providers, hardware vendors | Broadly used across tech, software, and hardware sectors |
| Common search intent | Partner support roles, technical partner assistance | Customer support careers, troubleshooting roles |
The main difference is that a Partner Support Engineer focuses on supporting partners and technical collaborations, often working closely with other businesses. In contrast, a Customer Support Engineer primarily assists end-users or customers directly. Both roles require technical skills, but their target audiences and work environments differ significantly.
What is a Partner Support Engineer?
A Partner Support Engineer is a technical professional who provides support and guidance to a company's business partners, such as vendors, resellers, or technology integrators. They help partners troubleshoot issues, implement products or solutions, and ensure successful integration with the company’s systems or services. Their role blends technical problem-solving with customer service skills, aiming to build strong, productive relationships with partners. They often act as a liaison between the partner and the company’s internal technical teams.
How does a Partner Support Engineer typically collaborate with external partners and internal teams?
Partner Support Engineers regularly act as a bridge between external partners and internal technical or product teams. They are responsible for understanding partner needs, troubleshooting technical issues, and communicating solutions or updates effectively. This role often involves participating in regular status meetings, providing technical documentation, and escalating complex problems to development or engineering teams when necessary. Successful Partner Support Engineers foster positive relationships by ensuring timely resolutions and clear, professional communication.
What are the key skills and qualifications needed to thrive as a Partner Support Engineer, and why are they important?
To thrive as a Partner Support Engineer, you need a solid background in computer science or IT, strong troubleshooting skills, and experience in customer or technical support roles. Familiarity with CRM platforms, ticketing systems, cloud services, and relevant certifications such as CompTIA or Microsoft are often required. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively resolve partner issues and build strong relationships. These skills ensure timely, high-quality support, fostering partner satisfaction and long-term business growth.
What is L1, L2, L3, and L4 engineer?
In a support engineering context, L1, L2, L3, and L4 refer to different levels of technical support roles. L1 is entry-level support handling basic issues, L2 involves more complex troubleshooting, L3 addresses advanced problems often requiring specialized knowledge, and L4 typically includes expert or engineering-level support for highly complex or escalated issues. These levels help structure support teams and define the scope of responsibilities for Partner Support Engineers at each tier.
What states have the most Partner Support Engineer jobs? States with the most job openings for Partner Support Engineer jobs include:
Job description
Job Title : Senior Partner Support Engineer
Job Location: San Jose, CA
Job Type: Contract
Bachelor’s degree in Computer Science or Software Engineering or equivalent work experience
5+ years of relevant experience supporting customers or partners at the highest level in a complex software or SaaS environment. This experience should include actively consulting with customers on critical and urgent issues and driving successful outcomes.
Experience with coding/debugging at least 2 languages such as Java, JavaScript (web platform and Node.js), Kotlin, Swift, C#, or Python
Experience with APIs, SSO, MDM, and web service protocol development
Experience with JSON, XML, and other information interchange formats and structures
Experience with REST API development
Strong troubleshooting, analytical and critical thinking skills with strong attention to detail and ability to represent them in writing to multiple audience levels.
Ability to balance multiple high pressure partner needs while focusing on resolving complex technical issues
Experience with managing high priority incidents under SLA time constraints
Proven ability to drive bug fixes from debug to partner delivery via engineering teams and agile process
Capability to manage special projects and coordinate multiple teams across different companies to achieve those goals
Experience in creating, implementing and adhering to new processes and procedures in a technical organization
Ability to work cross-functionally and streamline teamwork between Engineering, Customer Success, Partner Managers, Product, and Sales
Nice to have: previous experience in FinTech
Nice to have: Familiarity with Accounting principles and corresponding software and sync, i.e. Intacct, QuickBooks Online, NetSuite, Xero.
Special software or skills:
Real experience supporting SAAS platforms, API developers or partner integrations
Looking for someone with strong skills in 3 areas:
Engineering/platform/API troubleshooting (engineer to engineer), soft customer skills, project management, and partner diplomacy. This person will be the face of BILL to our most important partners during their most urgent incidents and issues.
About Staffingine
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Atlanta, GA, US
Year founded
2016