ZipRecruiter

Log In

1

Partner Support Engineer Jobs in Allen, TX (NOW HIRING)

PinnaclePartners

Support Engineer

Plano, TX · Remote

Up to $124K Direct Hire Pinnacle Partners is assisting our client in their search for a Support Engineer to join their team, ideally in the Plano, TX area. This person will serve as a SME within ...

Apex Systems

Application Support Engineer

Coppell, TX · On-site

Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions. The Application Support Engineering role specializes in ...

Vizient, Inc.

Development Support Engineer

Irving, TX · On-site

$77K - $135K/yr

You will partner closely with Engineering, Product, Infrastructure, and business teams to diagnose ... Support Root Cause Analysis (RCA) documentation, Problem Records, corrective action tracking, and ...

Vizient

Development Support Engineer

Irving, TX · On-site

$77K - $135K/yr

You will partner closely with Engineering, Product, Infrastructure, and business teams to diagnose ... Support Root Cause Analysis (RCA) documentation, Problem Records, corrective action tracking, and ...

Apex Systems

Application Support Engineer

Coppell, TX · On-site

Job#: 3050080 Application Support Engineer Location: Coppell, Texas Role Overview This position is ... partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not ...

Obsidian Security

Senior Support Engineer

Dallas, TX · On-site +1

Senior Support Engineer Team: Global Services & Delivery Location: [Remote / Hybrid - specify ... Partner with the Head of Customer Support to design, build, and continuously tune agentic support ...

BBG, INC.

Systems Support Engineer

Dallas, TX · On-site

This role provides day-to-day support to appraisers, operations teams, and business partners by ... Engineer will: * Resolve user issues quickly with minimal business disruption. * Maintain high ...

BBG, INC.

Systems Support Engineer

Dallas, TX · On-site +1

This role provides day-to-day support to appraisers, operations teams, and business partners by ... Systems Support Engineer will: Resolve user issues quickly with minimal business disruption.

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site

This role provides day-to-day support to appraisers, operations teams, and business partners by ... Engineer will: * Resolve user issues quickly with minimal business disruption. * Maintain high ...

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site +1

This role provides day-to-day support to appraisers, operations teams, and business partners by ... Systems Support Engineer will: Resolve user issues quickly with minimal business disruption.

Kyndryl

Product Support Engineer

Dallas, TX · On-site

$63K - $114K/yr

We are seeking a talented Product Support Engineer to contribute to our software engineering space ... partner location, you may be required to show proof ofvaccinationto align with their respective ...

Collectorsuniverse

Technical Support Engineer

Plano, TX · Hybrid

$41 - $67/hr

Act as a technical partner to Engineering and Product teams, not just reporting bugs but providing reproducible test cases, code-level insights, and proposed fixes. * Root Cause Leadership: Own the ...

NICE

Technical Support Engineer

Richardson, TX · On-site

Partner closely with Engineering and Product teams to resolve recurring issues and improve platform reliability. * Support customer integrations with third-party systems using REST APIs, webhooks ...

NICE

Technical Support Engineer

Richardson, TX · On-site

Partner closely with Engineering and Product teams to resolve recurring issues and improve platform reliability. * Support customer integrations with third-party systems using REST APIs, webhooks ...

Trellix

Technical Support Engineer

Plano, TX

$70K - $80K/yr

Technical Support Engineer About Trellix Trellix is a global company redefining the future of ... Trellix, along with an extensive partner ecosystem, accelerates technology innovation through ...

next page

Showing results 1-20

All JobsPartner Support Engineer JobsPartner Support Engineer Jobs in Allen, TX

Partner Support Engineer information

See Allen, TX salary details

$15

$37

$63

How much do partner support engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for partner support engineer in Allen, TX is $37.09, according to ZipRecruiter salary data. Most workers in this role earn between $27.50 and $43.37 per hour, depending on experience, location, and employer.

What is a partner support engineer?

A Partner Support Engineer is a technical professional who provides support and guidance to a company's business partners, such as vendors, resellers, or technology integrators. They help partners troubleshoot issues, implement products or solutions, and ensure successful integration with the company’s systems or services. Their role blends technical problem-solving with customer service skills, aiming to build strong, productive relationships with partners. They often act as a liaison between the partner and the company’s internal technical teams.

How does a partner support engineer typically collaborate with external partners and internal teams?

Partner Support Engineers regularly act as a bridge between external partners and internal technical or product teams. They are responsible for understanding partner needs, troubleshooting technical issues, and communicating solutions or updates effectively. This role often involves participating in regular status meetings, providing technical documentation, and escalating complex problems to development or engineering teams when necessary. Successful Partner Support Engineers foster positive relationships by ensuring timely resolutions and clear, professional communication.

What are the key skills and qualifications needed to thrive as a partner support engineer, and why are they important?

To thrive as a Partner Support Engineer, you need a solid background in computer science or IT, strong troubleshooting skills, and experience in customer or technical support roles. Familiarity with CRM platforms, ticketing systems, cloud services, and relevant certifications such as CompTIA or Microsoft are often required. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively resolve partner issues and build strong relationships. These skills ensure timely, high-quality support, fostering partner satisfaction and long-term business growth.

What is the difference between Partner Support Engineer vs Customer Support Engineer?

AspectPartner Support EngineerCustomer Support Engineer
Required credentialsTechnical certifications, relevant engineering or IT backgroundTechnical knowledge, customer service skills
Work environmentCollaborates with partners, technical teams, and clientsInteracts directly with end-users and customers
Employer and industry usageTech companies, SaaS providers, hardware vendorsBroadly used across tech, software, and hardware sectors
Common search intentPartner support roles, technical partner assistanceCustomer support careers, troubleshooting roles

The main difference is that a Partner Support Engineer focuses on supporting partners and technical collaborations, often working closely with other businesses. In contrast, a Customer Support Engineer primarily assists end-users or customers directly. Both roles require technical skills, but their target audiences and work environments differ significantly.

Infographic showing various Partner Support Engineer job openings in Allen, TX as of August 2026, with employment types broken down into 77% Full Time, 9% Temporary, and 14% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $77,140 per year, or $37.1 per hour.

Support Engineer

Plano, TX • Remote

PinnaclePartners
See more jobs at PinnaclePartnersexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 10 days ago

Job description

Job Description Support Engineer Location: Remote - Plano, TX Pay: Up to $124K Direct Hire Pinnacle Partners is assisting our client in their search for a Support Engineer to join their team, ideally in the Plano, TX area. This person will serve as a SME within Snowflake databases. RESPONSIBILITIES: Build out the recently deployed Snowflake environment, and support the migration of additional databases into Snowflake Oversee full lifecycle deployment of Snowflake projects through the full SDLC Assist the infrastructure team with support of Linux systems Support a cloud-native Snowflake back-end environment, with mostly new projects planned over the next several years REQUIREMENTS: Snowflake database experience is heavily preferred, particularly with data lake architecture; candidates with Databricks or Redshift experience will also be considered Mid-level experience with Snowflake PREFERRED SKILLS: Exposure to Linux is heavily preferred Associate's or Bachelor's degree TERMS: This is a direct hire opportunity with a salary up to $124Kbased on experience.

Benefits include full medical, dental, and vision insurance, 401K matching, and other benefits. #ID9515

Apply