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Partner Support Engineer Jobs in Texas (NOW HIRING)

Up to $124K Direct Hire Pinnacle Partners is assisting our client in their search for a Support Engineer to join their team, ideally in the Plano, TX area. This person will serve as a SME within ...

We are looking for an engineer to play a key role in providing technical, engineering support to Meta's Advertising partners, Customers and clients globally. You will have the opportunity to work ...

Support Engineer

Austin, TX · On-site

$184K - $277K/yr

Communicate status, root cause, and resolution plans clearly to business partners, engineering teams, and leadership during active incidents. Balance a steady support queue with proactive ...

Support Engineer

Austin, TX · On-site

$125 - $150/hr

Communicate status, root cause, and resolution plans clearly to business partners, engineering teams, and leadership during active incidents. * Balance a steady support queue with proactive ...

Support Engineer

Austin, TX · On-site

$184K - $277K/yr

Communicate status, root cause, and resolution plans clearly to business partners, engineering teams, and leadership during active incidents. Balance a steady support queue with proactive ...

Support Engineer

Austin, TX · On-site

$60 - $80/hr

Provide technical support for our enterprise customers and partners via phone, web‑based tools ... Programming languages (Python, JSON, JavaScript, etc.) interaction with a REST API (synchronously ...

What role you will play in our team Our Technology Support Engineers work as the front line ... Enhance the value of key marketing and sales initiatives by providing customer and business partner ...

The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ... partner to implement established standards and procedures which support the client's managed ...

The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ... partner to implement established standards and procedures which support the client's managed ...

Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions. The Application Support Engineering role specializes in ...

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer ... Partner closely with Engineering to escalate issues with clear, actionable context and debugging ...

Partner with the best The Technical Support Engineer will be responsible for all aspects of contract set up, maintenance & troubleshooting, system calibration, technical support & documentation ...

Partner with the best The Technical Support Engineer will be responsible for all aspects of contract set up, maintenance & troubleshooting, system calibration, technical support & documentation ...

Development Support Engineer

Irving, TX · On-site

$77K - $135K/yr

You will partner closely with Engineering, Product, Infrastructure, and business teams to diagnose ... Support Root Cause Analysis (RCA) documentation, Problem Records, corrective action tracking, and ...

We are looking for an engineer to play a key role in providing technical, engineering support to Meta's Advertising partners, Customers and clients glob.

Development Support Engineer

Irving, TX · On-site

$77K - $135K/yr

You will partner closely with Engineering, Product, Infrastructure, and business teams to diagnose ... Support Root Cause Analysis (RCA) documentation, Problem Records, corrective action tracking, and ...

Job#: 3050080 Application Support Engineer Location: Coppell, Texas Role Overview This position is ... partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not ...

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Partner Support Engineer information

What is a partner support engineer?

A Partner Support Engineer is a technical professional who provides support and guidance to a company's business partners, such as vendors, resellers, or technology integrators. They help partners troubleshoot issues, implement products or solutions, and ensure successful integration with the company’s systems or services. Their role blends technical problem-solving with customer service skills, aiming to build strong, productive relationships with partners. They often act as a liaison between the partner and the company’s internal technical teams.

How does a partner support engineer typically collaborate with external partners and internal teams?

Partner Support Engineers regularly act as a bridge between external partners and internal technical or product teams. They are responsible for understanding partner needs, troubleshooting technical issues, and communicating solutions or updates effectively. This role often involves participating in regular status meetings, providing technical documentation, and escalating complex problems to development or engineering teams when necessary. Successful Partner Support Engineers foster positive relationships by ensuring timely resolutions and clear, professional communication.

What are the key skills and qualifications needed to thrive as a partner support engineer, and why are they important?

To thrive as a Partner Support Engineer, you need a solid background in computer science or IT, strong troubleshooting skills, and experience in customer or technical support roles. Familiarity with CRM platforms, ticketing systems, cloud services, and relevant certifications such as CompTIA or Microsoft are often required. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively resolve partner issues and build strong relationships. These skills ensure timely, high-quality support, fostering partner satisfaction and long-term business growth.

What is the difference between Partner Support Engineer vs Customer Support Engineer?

AspectPartner Support EngineerCustomer Support Engineer
Required credentialsTechnical certifications, relevant engineering or IT backgroundTechnical knowledge, customer service skills
Work environmentCollaborates with partners, technical teams, and clientsInteracts directly with end-users and customers
Employer and industry usageTech companies, SaaS providers, hardware vendorsBroadly used across tech, software, and hardware sectors
Common search intentPartner support roles, technical partner assistanceCustomer support careers, troubleshooting roles

The main difference is that a Partner Support Engineer focuses on supporting partners and technical collaborations, often working closely with other businesses. In contrast, a Customer Support Engineer primarily assists end-users or customers directly. Both roles require technical skills, but their target audiences and work environments differ significantly.

What cities in Texas are hiring for Partner Support Engineer jobs?

Cities in Texas with the most Partner Support Engineer job openings:

Infographic showing various Partner Support Engineer job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Support Engineer

Plano, TX • Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 9 days ago


Job description

Job Description Support Engineer Location: Remote - Plano, TX Pay: Up to $124K Direct Hire Pinnacle Partners is assisting our client in their search for a Support Engineer to join their team, ideally in the Plano, TX area. This person will serve as a SME within Snowflake databases. RESPONSIBILITIES: Build out the recently deployed Snowflake environment, and support the migration of additional databases into Snowflake Oversee full lifecycle deployment of Snowflake projects through the full SDLC Assist the infrastructure team with support of Linux systems Support a cloud-native Snowflake back-end environment, with mostly new projects planned over the next several years REQUIREMENTS: Snowflake database experience is heavily preferred, particularly with data lake architecture; candidates with Databricks or Redshift experience will also be considered Mid-level experience with Snowflake PREFERRED SKILLS: Exposure to Linux is heavily preferred Associate's or Bachelor's degree TERMS: This is a direct hire opportunity with a salary up to $124Kbased on experience.

Benefits include full medical, dental, and vision insurance, 401K matching, and other benefits. #ID9515