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Partner Success Manager Jobs in Minnesota (NOW HIRING)

The Customer Success Manager (CSM) serves as the primary engagement lead for business line teams ... Partner with business teams to shape AI ideas before formal intake * Ensure requests are clear ...

This role is central to partner success - balancing relationship management, execution, and strategic growth - while consistently delivering a bestinclass experience for partners, brokers, and ...

Senior Partner Manager

Eagan, MN · On-site

$117K - $127K/yr

This role is central to partner success - balancing relationship management, execution, and strategic growth - while consistently delivering a best-in-class experience for partners, brokers, and ...

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Partner Success Manager information

See Minnesota salary details

$31.8K

$81.4K

$137.1K

How much do partner success manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for partner success manager in Minnesota is $81,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Partner Success Manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What does a partner success manager do?

A partner success manager is responsible for building and maintaining strong relationships with business partners, ensuring their needs are met, and helping them succeed with the company's products or services. They coordinate communication, provide support, and identify opportunities for mutual growth, often using CRM tools and data analysis. The role requires strong communication skills and a focus on customer satisfaction to foster long-term partnerships.

What is a Partner Success Manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

How much does a CSM get paid?

A Partner Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Many CSMs also receive performance bonuses and benefits, with salaries increasing with industry expertise and certifications in customer success tools.

What are the typical challenges a Partner Success Manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What job makes $10,000 a month without a degree?

A Partner Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client management, often in tech or SaaS companies. Success in this role typically requires strong communication, relationship-building skills, and industry knowledge, but not necessarily a formal degree.

What jobs in the US pay 300,000 a year?

A Partner Success Manager can earn $300,000 or more annually, especially with experience, bonuses, and commissions in tech or SaaS companies. High-level executive roles such as Chief Revenue Officer or Vice President of Sales also frequently reach or exceed this salary level. These positions typically require strong leadership skills, industry expertise, and often advanced degrees or certifications.
What are the most commonly searched types of Partner Success jobs in Minnesota? The most popular types of Partner Success jobs in Minnesota are:
What are popular job titles related to Partner Success Manager jobs in Minnesota? For Partner Success Manager jobs in Minnesota, the most frequently searched job titles are:
What cities in Minnesota are hiring for Partner Success Manager jobs? Cities in Minnesota with the most Partner Success Manager job openings:
Infographic showing various Partner Success Manager job openings in Minnesota as of June 2026, with employment types broken down into 70% Full Time, 27% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,354 per year, or $39.1 per hour.
Senior Customer Success Manager

Senior Customer Success Manager

Protolabs

Maple Plain, MN • On-site

Full-time

Posted 11 days ago


Protolabs rating

9.1

Company rating: 9.1 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

1st of 79 rated plastic manufacturers


Job description

Be yourself at Protolabs 
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams. 
 
Why Protolabs? 
We are the leaders in digital manufacturing.  We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do.  It’s our people who fuel our creativity and make our culture feel like home. 
What You Will Do:

Job Purpose: The Senior Manager of Customer Success provides strategic leadership for the customer success function, translating company objectives into scalable service strategies, operational plans, and team execution. This role is responsible for leading managers, individual contributors, and teams to deliver an exceptional customer experience, strengthen customer relationships, improve retention, and achieve business performance goals. The Senior Manager balances service excellence with operational discipline, proactive risk management, and on-time delivery, while partnering cross-functionally to elevate the voice of the customer, improve processes and systems, and support enterprise priorities.

General Duties and Responsibilities:

  • Strategic Leadership: Define and execute the customer success strategy in alignment with business objectives, translating priorities into operational plans, service standards, and measurable outcomes.
  • Team Leadership & Development: Lead, coach, and develop managers and team members across both in-person and remote environments to build a high-performing, customer-centric organization with strong accountability, engagement, and continuous development. 
  • Customer Advocacy & Voice of the Customer: Represent the voice of the customer across the organization by identifying themes, gathering feedback, and partnering with internal stakeholders to improve the customer experience, processes, and business outcomes.
  • Customer Retention & Relationship Health: Support customer retention and long-term relationship health by ensuring service delivery meets expectations, strengthening customer trust, and proactively addressing risks that may impact satisfaction or loyalty.
  • Operational Excellence: Establish and improve policies, procedures, and service expectations that increase consistency, efficiency, quality, and responsiveness across the customer success function.
  • Project & Change Management: Lead cross-functional initiatives and service improvement projects, managing priorities, timelines, stakeholders, and execution to support organizational goals.
  • Customer Escalation & Risk Management: Serve as the senior point of escalation for complex customer issues, while proactively identifying risks, monitoring customer health indicators, and resolving concerns with sound judgment and professionalism.
  • Performance, Workforce Planning & Analytics: Monitor service metrics, labor capacity, customer trends, and performance indicators to drive continuous improvement, support forecasting, and ensure appropriate staffing and resource planning.
  • Systems & Process Improvement: Identify opportunities to enhance customer success tools, reporting, workflows, and processes in order to improve visibility, efficiency, scalability, and the overall customer experience.
  • Cross-Functional Collaboration: Partner with Sales, Manufacturing, Product, and other internal stakeholders to align customer success strategies, improve service delivery, and support business readiness.
  • Budget & Resource Management: Support business planning through effective budgeting, staffing, and resource allocation to meet service demands and operational objectives.
What It Takes:

Required Qualifications: Minimal qualifications required to be considered for entry into the job

 

Education and Experience:

  • Bachelor’s Degree in Business Administration, Management, or related field with relevant work experience (Business, Leadership, or Management) 
  • Minimum 5 years of successful leadership experience managing customer-facing teams, including people leadership, performance management, and cross-functional collaboration.
  • Strong experience using analytics, forecasting, and labor capacity modeling to assess performance, identify trends, and plan for future business needs.
  • Experience using CRM and Microsoft Office Products
  • Demonstrated experience leading projects or change initiatives, with the ability to manage priorities, stakeholders, timelines, and implementation effectively.

Knowledge, Skills, and Abilities:

  • Proven ability to lead high-performing teams and drive accountability through clear expectations, coaching, and performance management.
  • Strong verbal and written communication skills, with the ability to influence stakeholders across functions and levels of the organization.
  • Strong interpersonal and relationship-building skills, with the ability to establish trust and credibility internally and with customers.
  • Ability to serve as a strong customer advocate and translate customer feedback, service trends, and business needs into actionable improvements.
  • Ability to quickly understand company operations, customer needs, and business processes in order to make sound decisions and lead effectively.
  • Strong analytical, problem-solving, and decision-making skills, with the ability to translate data into action and proactively identify risks and opportunities.
  • Experience improving systems, workflows, or service processes to support operational efficiency, scalability, and customer satisfaction.
  • Strong project management and prioritization skills, with the ability to lead multiple initiatives, balance competing demands, and deliver results in a fast-paced environment.
  • High degree of urgency, attention to detail, and responsiveness in addressing customer and business needs.
  • Self-motivated and adaptable, with the ability to work independently and collaboratively across teams.
  • Receptive to feedback and committed to continuous improvement for self, team, and customer outcomes.
What's In It For You:
  • We offer a competitive salary and annual bonus opportunity
  • In addition, we offer amazing benefits including but not limited to:
    • Health Insurance: Traditional OR High Deductible plan
    • Flexible Spending Accounts
    • Health Savings Account (including employer contributions)
    • Dental and Vision
    • Basic and Supplemental Life Insurance
    • Short-Term and Long-Term Disability
  • Paid caregiver leave
  • You will receive at least 3 weeks of PTO + Holiday Pay + Wellness Hours + Volunteer Hours
  • 401k with company match and immediate vest
  • Employee Stock Purchase Program at a 15% discounted rate
  • Matching grants through Protolabs foundation
  • And More!
Protolabs offers a competitive total rewards package, and compensation mix vary based on position, such as base wage, as well as other earnings including incentives and commissions. Actual pay offered will vary depending on multiple factors which may include, without limitation, job function, work experience, specialized skills, training, education, and certifications.
Proto Labs maintains ITAR-compliant operations in all of our United States based facilities.  Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status.  Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.
 
Proto Labs, Inc. is an Equal Opportunity Employer
 
Physical Demands:
While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear.  The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.
Work Environment:
Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.
  


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