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Partner Success Manager Jobs in Kentucky (NOW HIRING)

Talent Acquisition Partner

Louisville, KY ยท On-site

$100K - $120K/yr

... management, and consultative partnership with firm leadership. Primary Responsibilities * Partner directly with hiring executives and practice leaders to define search criteria, scope, and success ...

Managing full-cycle recruitment for high-volume and early career positions while delivering ... Demonstrated success recruiting for complex and difficult-to-fill positions across multiple ...

Partnership Development and Management: * Identify and cultivate relationships with healthcare ... Collaborate with internal teams, including marketing, operations, and customer success, to deliver ...

Healthcare Partner

London, KY ยท On-site

$17.50 - $21.25/hr

Partnership Development and Management: * Identify and cultivate relationships with healthcare ... Collaborate with internal teams, including marketing, operations, and customer success, to deliver ...

Sales Business Retention Rep

Frankfort, KY ยท On-site

$44K - $50K/yr

The Customer Success Manager (CSM) plays a critical role in helping customers realize value from their investment in Lippincott Solutions. This role partners closely with customers and internal teams ...

Healthcare Partner

London, KY

$17.50 - $21.25/hr

Partnership Development and Management: * Identify and cultivate relationships with healthcare ... Collaborate with internal teams, including marketing, operations, and customer success, to deliver ...

Partnership Development and Management: * Identify and cultivate relationships with healthcare ... Collaborate with internal teams, including marketing, operations, and customer success, to deliver ...

The Account Expert role at Omnisend is a crucial part of our customer and partner success. We ... Strong time management skills and clear sense of ownership and independent working ability * An ...

Property Manager

Louisville, KY ยท On-site

$60K - $80K/yr

... success-this role is for you! Key Responsibilities * Lead and hold accountable a team of leasing ... Recruit, develop, and manage team members in partnership with HR, addressing performance ...

Managing Director Location: Remote - Anywhere in the contiguous US Role Specifics: This position is ... success metrics. * Navigate complex buying processes, including RFPs, board approvals, and budget ...

... success-this role is for you! Key Responsibilities * Lead and hold accountable a team of leasing ... Recruit, develop, and manage team members in partnership with HR, addressing performance ...

In this role, you will partner with business leaders to deliver HR initiatives focused on talent management, employee engagement, and internal customer service. Success requires leveraging data ...

Community Manager

Lexington, KY ยท On-site

$75K - $80K/yr

Develop annual budgets and marketing plans in partnership with owners, ensuring alignment with ... Foster Team Success: Train, motivate, and guide staff to excel in leasing, operations, and customer ...

Showing results 21-40

Partner Success Manager information

See Kentucky salary details

$28.2K

$72.1K

$121.6K

How much do partner success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for partner success manager in Kentucky is $72,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $86,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.
What are popular job titles related to Partner Success Manager jobs in Kentucky? For Partner Success Manager jobs in Kentucky, the most frequently searched job titles are:
What cities in Kentucky are hiring for Partner Success Manager jobs? Cities in Kentucky with the most Partner Success Manager job openings:
Infographic showing various Partner Success Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $72,143 per year, or $34.7 per hour.

Customer Success Project Manager

Vivid Impact

Jeffersontown, KY โ€ข On-site

$50K - $55K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

About Vivid Impact:

Vivid Impact has been a pioneer in the graphic communications industry for over 50 years, growing from a small commercial printing service into a recognized leader in print and marketing solutions. Since our founding in 1974, we have combined creativity with precision to deliver innovative print and digital solutions that drive success. With a team of over 300 dedicated professionals, we are committed to making a positive, lasting, impact on our team, partners, and the communities we serve. Guided by our mission, we strive to be the trusted partner for organizations looking to achieve better results, providing solutions that enhance brand engagement and performance.

Position Overview:

The Customer Success Project Manager is responsible for owning and executing all active jobs for assigned Vivid Impact customers, ensuring projects move accurately, efficiently, and on schedule from estimate through billing. This role serves as the primary point of contact for customers, blending project management, account management, and product expertise to deliver a best-in-class customer experience while driving operational excellence and profitable growth.

Schedule Details:

1st Shift: Monday - Friday, 8:00 AM - 5:00 PM.

This is an Onsite Position with remote work permitted on special occasions w/pre-approval from leadership.

Compensation Details:

$50,000 - $55,000 Base Salary + Additional Commission Opportunities.

Full-time employees are eligible for a comprehensive benefits package, including:

Paid Time Off (PTO)

Medical, dental, and vision insurance

Life insurance

Short-term disability coverage

401(k) plan with company match

And more!

What You'll Do:

  • Serve as the primary point of contact for assigned customers, managing day-to-day communication and incoming calls.
  • Gather customer specifications, create job estimates, send quotes, and provide print-ready proofs for approval.
  • Manage all assigned jobs from order entry through production and billing, including digital storefront orders.
  • Maintain accurate job schedules, statuses, and documentation within EFI Epace.
  • Communicate proactively with customers regarding artwork approvals, production updates, issues, and timelines.
  • Coordinate with internal teams to ensure jobs are produced accurately, on time, and to quality standards.
  • Submit customer billing information accurately and in a timely manner.
  • Track and manage key performance indicators related to job volume, quality, billing, and revenue growth.
  • Build and maintain customer job catalogs to improve estimating speed and consistency.
  • Identify issues, problem-solve effectively, and follow through to resolution.

What We're Looking For

  • Proven experience in project management, account management, or other high-performance, results-driven environments.
  • Experience managing multiple concurrent jobs or projects while meeting tight deadlines in a high-demand environment.
  • Strong customer service mindset with professional presence.
  • Strong technology aptitude, including workflow systems, automation tools, MS Excel, Smartsheet, or similar platforms.
  • Excellent verbal and written communication skills, with the ability to explain both technical and non-technical information.
  • Graphic communications or printing industry experience preferred.
  • Experience with EFI Epace preferred.
  • Bachelor's degree preferred.

Vivid Impact provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.