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Partnership Success Manager Jobs in Kentucky (NOW HIRING)

Oasis Solutions

Client Success Manager

Louisville, KY · On-site

About Oasis Solutions Oasis Solutions is your local NetSuite, Sage 100 and Sage Intacct partner ... Qualifications * Experience with SAAS or ERP sales and client success management is required.

Equifax

Customer Success Manager

Louisville, KY · On-site

The Customer Success Manager is the trusted partner responsible for maximizing customer value and driving account retention within an assigned portfolio of clients across their entire experience ...

ShipMonk

Merchant Success Manager

Louisville, KY

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... The Merchant Success Manager will be involved in all aspects of the merchant experience. They will ...

Equifax, Inc.

Customer Success Manager

Louisville, KY · On-site

The Customer Success Manager is the trusted partner responsible for maximizing customer value and driving account retention within an assigned portfolio of clients across their entire experience ...

iCIMS

Customer Success Manager

Frankfort, KY · On-site

$70K - $80K/yr

Job Overview In this role, you'll act as the primary strategic partner for assigned customers ... Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health ...

EDB

Principal Customer Success Manager

Frankfort, KY · On-site

You will develop, prioritize, and execute customer success plans to nurture and guide your ... Experience with Partner relationship management * Knowledge of PostgreSQL, Linux, RedHat Linux, HPE ...

Genesys

Sr, Manager Customer Success

Frankfort, KY · On-site

Partner with Sales, Professional Services, and Renewals teams to align on customer strategy and ... Experience with CRM and customer success tools such as Salesforce and Gainsight * Demonstrated ...

Promevo LLC

Partner Marketing Manager

Burlington, KY · On-site

Your determined work ethic, ambition, self-motivation and initiative will translate into success ... partnership with Google. In this role you will be part of a team that elevates our marketing ...

Brighton Center Inc

Success Coach Newport, KY

Newport, KY · On-site

$17.79 - $18.75/hr

Success Coaches partner with trainees to identify and address barriers to attendance, progression ... Manage attendance roster and facilitate daily communication with absent trainees. * Maintain and ...

Brighton Center Inc

Success Coach Newport, KY

Newport, KY · On-site

$17.79 - $18.75/hr

Success Coaches partner with trainees to identify and address barriers to attendance, progression ... Manage attendance roster and facilitate daily communication with absent trainees. * Maintain and ...

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All JobsPartnership Success JobsPartnership Success Manager JobsPartnership Success Manager Jobs in Kentucky

Partnership Success Manager information

See Kentucky salary details

$28.2K

$72.1K

$121.6K

How much do partnership success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for partnership success manager in Kentucky is $72,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $86,000.00 per year, depending on experience, location, and employer.

How does a Partnership Success Manager collaborate with internal teams to ensure partner satisfaction?

Partnership Success Managers work closely with various internal departments—such as sales, marketing, product, and customer support—to deliver a cohesive experience for partners. They often serve as the main communication bridge, relaying partner feedback, coordinating joint initiatives, and troubleshooting issues that may arise. This cross-functional collaboration ensures that partner needs are met promptly and that mutual goals are aligned, which is critical for long-term partnership success.

What are the key skills and qualifications needed to thrive as a Partnership Success Manager?

To thrive as a Partnership Success Manager, you need strong relationship management skills, business acumen, and experience in account management or client-facing roles, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Outstanding communication, problem-solving abilities, and the capacity to collaborate across teams help individuals excel in this position. These skills are crucial for building trust, driving partner satisfaction, and ensuring mutual growth in strategic partnerships.

What is the difference between Partnership Success Manager vs Account Manager?

AspectPartnership Success ManagerAccount Manager
Primary FocusBuilding and maintaining strategic partnerships, ensuring mutual growthManaging client accounts, ensuring customer satisfaction and retention
Work EnvironmentCollaborative, often with external partners and internal teamsCustomer-facing, primarily with existing clients
Required SkillsRelationship management, strategic planning, communicationCustomer service, sales, problem-solving

The Partnership Success Manager focuses on developing and nurturing strategic partnerships to drive mutual success, while the Account Manager primarily manages existing client accounts to ensure satisfaction and retention. Both roles require strong relationship skills but differ in scope and objectives.

What are popular job titles related to Partnership Success Manager jobs in Kentucky? For Partnership Success Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Partnership Success Manager jobs in Kentucky look for? The top searched job categories for Partnership Success Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Partnership Success Manager jobs? Cities in Kentucky with the most Partnership Success Manager job openings:
Partnership Success Manager jobs near you
Infographic showing various Partnership Success Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $72,143 per year, or $34.7 per hour.

CUSTOMER SUCCESS MANAGER

L2 Aviation Solutions, LLC

Erlanger, KY • On-site

Full-time

Posted 19 days ago

Job description

At L2 Aviation, we do far more than engineer, manufacture, and integrate aviation systems—we deliver confidence, reliability, and innovative solutions that keep our customers connected around the world. As a global leader in avionics integration and aerospace solutions, we partner with airlines, OEMs, MROs, suppliers, and operators to provide exceptional service throughout every stage of the customer journey.


As we continue to expand, we're looking for a Customer Success Manager who is passionate about building relationships, solving complex challenges, and creating an outstanding customer experience. If you're someone who thrives on connecting customers with the right solutions and enjoys working in a collaborative, fast-paced environment, we'd love to have you on our team.


WHY WORK WITH US:

  • L2 Aviation is a leading provider of worldwide aviation services that include aircraft engineering, aircraft modifications, aircraft parts sales and brokerage, aircraft wiring harness manufacturing, avionics product manufacturing and avionics design and integration represented by a world class team utilizing the latest in state-of-the-art technologies with the support of a highly skilled and experienced workforce.



WHY YOU’LL LOVE WORKING HERE:

  • At L2 Aviation, you'll have the opportunity to build meaningful customer relationships, collaborate with industry experts, and make a direct impact on the success of innovative aerospace programs within a growing, customer-focused organization. Here’s what makes our environment unique:
    • Be the Voice of the Customer: Build meaningful relationships while helping customers achieve success through innovative aviation solutions.
    • Make a Difference: Your work directly influences customer satisfaction, retention, and company growth.
    • Collaborative Culture: Partner with engineering, operations, sales, and executive leadership to solve complex challenges.
    • Professional Growth: Expand your skills within a growing global aerospace organization committed to employee development.
    • Innovation in Aviation: Join a company that is shaping the future of aircraft integration, connectivity, and customer service.


WHAT YOU WILL DO:

  • The Customer Success Manager serves as the primary advocate for our customers, ensuring they receive exceptional support, proactive communication, and strategic guidance throughout their partnership with L2 Aviation. This role goes beyond traditional customer service by strengthening customer relationships, coordinating cross-functional support, and identifying opportunities to enhance customer satisfaction, retention, and long-term growth. You will:


  • Serve as the primary point of contact for customer inquiries related to pricing, proposals, subscription services, order status, and general account support.
  • Build trusted relationships with customers by providing proactive communication and responsive service.
  • Advocate for customer needs internally to ensure timely issue resolution and exceptional service delivery.
  • Partner with Account Management to strengthen existing customer relationships and identify growth opportunities.
  • Develop and implement customer retention strategies that strengthen long-term partnerships and support revenue growth.
  • Coordinate cross-functional teams including Engineering, Operations, Planning, Logistics, and Sales to deliver customer solutions.
  • Lead customer-facing initiatives and coordinate meetings, project updates, and technical discussions.
  • Gather customer feedback and recommend process improvements, new services, and product enhancements.
  • Process customer purchase orders, sales order entry, tracking, and related ERP transactions.
  • Support proposal development and customer response management.
  • Assist Sales and Marketing with trade shows, conferences, customer events, and promotional activities.
  • Maintain accurate customer information within CRM and ERP systems.
  • Ensure compliance with customer service Standard Operating Procedures (SOPs).
  • Recommend improvements to templates, workflows, customer communications, and internal processes.
  • Support continuous improvement initiatives that enhance customer experience and operational efficiency.
  • Perform additional duties as assigned by department management.



WHAT YOU BRING:

  • You’ll thrive in this role if you bring:
    • Bachelor's degree in Business, Communications, Marketing, Information Systems, Customer Success, or related field preferred (equivalent experience considered).
    • 7+ years of customer service, customer success, or client support experience.
    • 5+ years of customer relationship management or account management experience preferred.
    • Working knowledge of the aviation, aerospace, or technical services industry preferred.
    • Experience working with cross-functional engineering or technical teams highly desirable.
    • Strong customer-first mindset with exceptional relationship-building skills.
    • Excellent written, verbal, and interpersonal communication skills.
    • Strong organizational skills with the ability to manage multiple priorities simultaneously.
    • Experience utilizing CRM and ERP systems to manage customer information and business processes.
    • Proficiency in Microsoft Office Suite including Outlook, Excel, Word, Teams, and SharePoint.
    • Technical writing or document editing experience is a plus.
    • Strong problem-solving abilities and the ability to remain calm under pressure.
    • Ability to travel occasionally for customer meetings, company events, and industry conferences.
    • Ability to read, write, and speak English fluently.
    • Must submit to and pass pre-employment drug testing and any applicable company/FAA Drug and Alcohol Abuse Program that may be required.
    • Must be able to pass required background checks, including a 10-year TSA check if airport access or badging is required.



**DO NOT APPLY IF YOU DO NOT MEET THE REQUIREMENTS ABOVE**

Due to the heavy volume of replies we receive; we respectfully cannot accept resumes which are received by fax nor individual inquiries by phone.


This position is not open to agencies or recruiting firms.


L2 Aviation is an equal opportunity employer and promotes a drug-free environment. A COMPLETE BACKGROUND CHECK IS REQUIRED FOR CONSIDERATION OF THIS POSITION.