$90 - $150/hr
Customer Success Manager - Cybersecurity MBC Technology Group (MBCTG) is a technology integrator specializing in enterprise-grade cloud architecture, DevOps transformation, data platforms, artificial ...
$90 - $150/hr
Customer Success Manager - Cybersecurity MBC Technology Group (MBCTG) is a technology integrator specializing in enterprise-grade cloud architecture, DevOps transformation, data platforms, artificial ...
$120 - $180/hr
Customer Success Full-time Technical Customer Success Manager Tel Aviv, Israel Description About Us Oligo is a fast-growing cybersecurity startup transforming how organizations protect their ...
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$120 - $180/hr
Customer Success Full-time Technical Customer Success Manager Tel Aviv, Israel Description About Us Oligo is a fast-growing cybersecurity startup transforming how organizations protect their ...
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$110 - $120/hr
Customer Success Manager US 7 days ago Requisition ID: 1127 Salary Range: $110,000.00 To $120,000.00 Annually Customer Success Manager Role About Octagos : Octagos is modernizing remote cardiac ...
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$90 - $150/hr
Customer Success Manager Department: Customer Success Employment Type: Full Time Location: PEX HQ Description About the Role At PEX, Customer Success isn't just a department -- it's the heart of our ...
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$100 - $140/hr
... cybersecurity, and platform modernization. More than 45,000 companies -- including 90% of the ... As the Customer Success Manager, you will be accountable for the performance, engagement, and ...
$100 - $140/hr
... cybersecurity, and platform modernization. More than 45,000 companies -- including 90% of the ... As the Customer Success Manager, you will be accountable for the performance, engagement, and ...
Customer Success Manager
Eastern, KY · On-site
$70 - $90/hr
As a Customer Success Manager, you'll be the voice of our customers. You'll onboard new accounts, run training, and ensure teams get value from aerial mapping and BIM tools. You'll monitor adoption ...
Customer Success Manager
Eastern, KY · On-site
$70 - $90/hr
As a Customer Success Manager, you'll be the voice of our customers. You'll onboard new accounts, run training, and ensure teams get value from aerial mapping and BIM tools. You'll monitor adoption ...
$90 - $140/hr
Flexible time off Open Roles Customer Success Manager Location United States Employment Type Full time Location Type Remote Department Customer Success About August Health At August Health, our ...
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Flexible time off Open Roles Customer Success Manager Location United States Employment Type Full time Location Type Remote Department Customer Success About August Health At August Health, our ...
$83 - $133/hr
We're looking for a Customer Success Manager Remote,United States The Customer Success Manager (CSM) is responsible for a portfolio of customer accounts and leverages product expertise and a ...
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$83 - $133/hr
We're looking for a Customer Success Manager Remote,United States The Customer Success Manager (CSM) is responsible for a portfolio of customer accounts and leverages product expertise and a ...
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Customer Success Manger
Louisville, KY · On-site
The Customer Success Manager (CSM) serves as a strategic partner to central station customers, dealers, and enterprise accounts, with a focus on adoption, retention, as well growth across the Resideo ...
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Customer Success Manger
Louisville, KY · On-site
The Customer Success Manager (CSM) serves as a strategic partner to central station customers, dealers, and enterprise accounts, with a focus on adoption, retention, as well growth across the Resideo ...
New
$104 - $183/hr
Customer Success Manager page is loaded## Sr. Customer Success ManagerApplylocations: Utah, USA: Colorado, USA: Nevada, USA: California, USA: Washington, USAtime type: Full timeposted on: Posted ...
$104 - $183/hr
Customer Success Manager page is loaded## Sr. Customer Success ManagerApplylocations: Utah, USA: Colorado, USA: Nevada, USA: California, USA: Washington, USAtime type: Full timeposted on: Posted ...
Customer Success Manager
Frankfort, KY · On-site
Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion
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Customer Success Manager
Frankfort, KY · On-site
Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion
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$183 - $355/hr
Senior Customer Success Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud ...
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$183 - $355/hr
Senior Customer Success Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud ...
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$90 - $120/hr
Perspectum is hiring a Customer Success Manager to own our East Coast territory , joining a regional CSM team responsible for the adoption and retention of our clinical imaging software across US ...
$90 - $120/hr
Perspectum is hiring a Customer Success Manager to own our East Coast territory , joining a regional CSM team responsible for the adoption and retention of our clinical imaging software across US ...
$120 - $170/hr
Your mission As a Customer Success Manager (CSM) , you'll serve as a strategic advisor and trusted partner to enterprise organizations, helping them realize transformational business value through ...
$120 - $170/hr
Your mission As a Customer Success Manager (CSM) , you'll serve as a strategic advisor and trusted partner to enterprise organizations, helping them realize transformational business value through ...
Customer Success Manager
Louisville, KY · On-site
The Customer Success Manager is the trusted partner responsible for maximizing customer value and driving account retention within an assigned portfolio of clients across their entire experience ...
Customer Success Manager
Louisville, KY · On-site
The Customer Success Manager is the trusted partner responsible for maximizing customer value and driving account retention within an assigned portfolio of clients across their entire experience ...
Customer Success Manager
Louisville, KY · On-site
The Customer Success Manager is the trusted partner responsible for maximizing customer value and driving account retention within an assigned portfolio of clients across their entire experience ...
Customer Success Manager
Louisville, KY · On-site
The Customer Success Manager is the trusted partner responsible for maximizing customer value and driving account retention within an assigned portfolio of clients across their entire experience ...
$90 - $120/hr
What We're Looking For * 3+ years in customer success, account management, or implementation--ideally in SaaS with a technical or compliance product. * Track record owning the full customer lifecycle ...
$90 - $120/hr
What We're Looking For * 3+ years in customer success, account management, or implementation--ideally in SaaS with a technical or compliance product. * Track record owning the full customer lifecycle ...
Customer Success Manager
Louisville, KY · On-site
The Customer Success Manager (CSM) is responsible for a portfolio of customer accounts and leverages product expertise and a practitioner's lens to align account strategy with business outcomes. The ...
New
Customer Success Manager
Louisville, KY · On-site
The Customer Success Manager (CSM) is responsible for a portfolio of customer accounts and leverages product expertise and a practitioner's lens to align account strategy with business outcomes. The ...
New
$90 - $150/hr
Back to Careers Customer Success Remote (West Coast preferred) Senior Customer Success Manager Full-time · Customer Success & Growth Shovels is building the Google for local government data ...
$90 - $150/hr
Back to Careers Customer Success Remote (West Coast preferred) Senior Customer Success Manager Full-time · Customer Success & Growth Shovels is building the Google for local government data ...
$101 - $166/hr
Co-create and execute tailored Customer Success Plans with assigned customers, aligning on their ... management on new technology to ensure full adoption and utilization of firm-wide standards.
New
$101 - $166/hr
Co-create and execute tailored Customer Success Plans with assigned customers, aligning on their ... management on new technology to ensure full adoption and utilization of firm-wide standards.
New
Customer Success Manager Cybersecurity information
What does a customer success manager in cybersecurity do?
A Customer Success Manager (CSM) in Cybersecurity helps clients maximize the value of cybersecurity products and services by ensuring effective onboarding, ongoing support, and proactive problem-solving. They act as a trusted advisor, guiding customers on best practices, product features, and strategies to enhance their security posture. CSMs also collaborate with technical teams to address customer concerns, promote product adoption, and contribute to customer retention and satisfaction. Ultimately, they help ensure that clients achieve their cybersecurity goals and experience a positive return on their investment.
What are the key skills and qualifications needed to thrive as a customer success manager in cybersecurity?
To thrive as a Customer Success Manager in Cybersecurity, you need a solid understanding of cybersecurity concepts, client relationship management, and typically a bachelor's degree in a related field. Familiarity with security platforms, CRM systems (like Salesforce), and certifications such as CSM or CISSP can be highly beneficial. Outstanding communication, problem-solving abilities, and a proactive approach to customer engagement are essential soft skills. These competencies ensure that clients are supported, secure, and satisfied, driving long-term retention and success in a rapidly evolving security landscape.
How does a customer success manager in cybersecurity typically collaborate with technical and sales teams to ensure client satisfaction?
As a Customer Success Manager in cybersecurity, you act as a bridge between clients, technical support, and sales teams. You regularly coordinate with technical experts to address clients’ security concerns and ensure their solutions are properly implemented. Simultaneously, you work closely with sales to identify upsell opportunities and communicate client feedback. This cross-functional collaboration is essential for delivering a seamless customer experience and driving long-term client retention.
What is the difference between Customer Success Manager Cybersecurity vs Technical Account Manager Cybersecurity?
| Aspect | Customer Success Manager Cybersecurity | Technical Account Manager Cybersecurity |
|---|---|---|
| Primary Focus | Customer retention, onboarding, and satisfaction | Technical support, issue resolution, and product optimization |
| Required Skills | Customer relationship management, communication, cybersecurity knowledge | Technical expertise, troubleshooting, cybersecurity certifications |
| Work Environment | Customer-facing, account management teams | Technical support teams, client sites, or remote |
| Certifications | Customer success or cybersecurity certifications (e.g., CCSK) | Technical cybersecurity certifications (e.g., CISSP, CEH) |
While both roles involve cybersecurity and client interaction, the Customer Success Manager Cybersecurity primarily focuses on maintaining customer relationships and ensuring satisfaction, whereas the Technical Account Manager Cybersecurity emphasizes technical support and resolving security issues. Both roles require cybersecurity knowledge but differ in their core responsibilities and skill sets.
What are popular job titles related to Customer Success Manager Cybersecurity jobs in Kentucky?
For Customer Success Manager Cybersecurity jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Cybersecurity jobs in Kentucky look for?
The top searched job categories for Customer Success Manager Cybersecurity jobs in Kentucky are:
What cities in Kentucky are hiring for Customer Success Manager Cybersecurity jobs?
Cities in Kentucky with the most Customer Success Manager Cybersecurity job openings:
Customer Success Manager - Cybersecurity
On-site
MBC Technologie Group
$90 - $150/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 6 days ago
Job description
Customer Success Manager – Cybersecurity
Job Description
Customer Success Manager – Cybersecurity
About the Role
What You’ll Do
Requirements
Preferred (Not Required)
#J-18808-LjbffrMBC Technology Group (MBCTG) is a technology integrator specializing in enterprise-grade cloud architecture, DevOps transformation, data platforms, artificial intelligence, and cybersecurity. We design, implement, and optimize resilient digital environments that enable innovation, scale, and operational efficiency.
Job Description
Customer Success Manager – Cybersecurity
Location: United States (Remote)
Travel: Limited travel required (customer meetings and industry events as needed)
Reports to: Founder / Head of Sales
About the Role
We are hiring a Customer Success Manager – Cybersecurity to own post-sale customer relationships and drive long-term success across our manufacturing and industrial customer base.
This is not a support desk role.
You will work closely with customers after implementation to ensure adoption, identify expansion opportunities, strengthen executive relationships, and reinforce trust.
Our sales motion is relationship-driven and referral-based. Customer Success plays a critical role in protecting revenue, driving expansion, and generating referrals.
What You’ll Do
- Serve as the primary post-sale relationship owner
- Conduct onboarding alignment sessions with new customers
- Monitor adoption and engagement
- Identify and elevate technical or operational risks
- Partner with Sales on expansion opportunities
- Lead regular business reviews with customer stakeholders
- Support renewal preparation and forecasting
- Gather structured feedback to improve positioning and delivery
Requirements
- 5+ years of experience in Customer Success, Account Management, or technical account management
- Experience working with enterprise or industrial customers
- Strong communication skills with both technical and executive stakeholders
- Ability to identify growth and expansion opportunities
- Organized and proactive in managing multiple accounts
- Familiarity with cybersecurity, network security, or technical environments
- Ability to travel occasionally when needed
Preferred (Not Required)
- Experience working with manufacturing or industrial environments
- Background in cybersecurity or infrastructure
- Experience running executive business reviews
- Experience supporting renewals and forecasting
Performance bonus: 10%–20% target
Compensation structure: 85% base / 15% variable
Additional benefits include:
- Medical, dental, and vision coverage
- 401(k) eligibility
- Flexible PTO
- Remote flexibility
MBC TECHNOLOGY GROUP INC is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.