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Partner Success Jobs in Kentucky (NOW HIRING)

Berea College

Academic Success Coach

Berea, KY · On-site

Plan, coordinate, and/or deliver academic success activities, programs and instruction, and develop partnerships with faculty, staff, and programs to increase opportunities for student academic ...

Oasis Solutions

Client Success Manager

Louisville, KY · On-site

About Oasis Solutions Oasis Solutions is your local NetSuite, Sage 100 and Sage Intacct partner ... Qualifications * Experience with SAAS or ERP sales and client success management is required.

Equifax

Customer Success Manager

Louisville, KY · On-site

The Customer Success Manager is the trusted partner responsible for maximizing customer value and driving account retention within an assigned portfolio of clients across their entire experience ...

ShipMonk

Merchant Success Manager

Louisville, KY

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... The Merchant Success Manager will be involved in all aspects of the merchant experience. They will ...

Equifax, Inc.

Customer Success Manager

Louisville, KY · On-site

The Customer Success Manager is the trusted partner responsible for maximizing customer value and driving account retention within an assigned portfolio of clients across their entire experience ...

Brighton Center Inc

Success Coach Newport, KY

Newport, KY · On-site

$17.79 - $18.75/hr

Success Coaches partner with trainees to identify and address barriers to attendance, progression, and employment. Success Coaches assist trainees in navigating community resources, provide ...

iCIMS

Customer Success Manager

Frankfort, KY · On-site

$70K - $80K/yr

Job Overview In this role, you'll act as the primary strategic partner for assigned customers ... Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health ...

Brighton Center Inc

Success Coach Newport, KY

Newport, KY · On-site

$17.79 - $18.75/hr

Success Coaches partner with trainees to identify and address barriers to attendance, progression, and employment. Success Coaches assist trainees in navigating community resources, provide ...

Cherry Bekaert

Audit Partner

Louisville, KY · On-site

As an Audit Partner, you'll help build the Louisville audit practice that serves middle-market ... success. • Big firm resources and bench strength; small firm flexibility and openness to new ...

Cherry Bekaert

Audit Partner

Louisville, KY · On-site

Supportive partnership group with a "one firm" mentality and a commitment to colleagues' success. Big firm resources and bench strength; small firm flexibility and openness to new ideas. Defined ...

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Showing results 1-20

All JobsPartner Success JobsPartner Success Jobs in Kentucky

Partner Success information

What is a partner success?

Partner Success roles focus on building and maintaining strong relationships with a company's business partners. Professionals in these positions ensure that partners achieve their desired outcomes when collaborating with the company, providing support, guidance, and resources as needed. They often act as the main point of contact, helping partners navigate challenges and maximize the value of the partnership. Typical tasks include onboarding new partners, addressing concerns, monitoring performance metrics, and driving mutual growth initiatives.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management, strategic thinking, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM platforms, data analytics tools, and partner management software is typically required. Exceptional communication, problem-solving abilities, and collaboration skills help you build trust and effectively address partner needs. These competencies are essential for driving partner satisfaction, retention, and mutual business growth.

What is the difference between Partner Success vs Customer Success Manager?

AspectPartner SuccessCustomer Success Manager
Primary FocusBuilding and maintaining relationships with partners to drive mutual growthEnsuring customer satisfaction and retention within a company's user base
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end customers and internal support teams
Required CredentialsOften requires industry-specific knowledge, relationship management skillsRequires customer service, communication, and product knowledge

Partner Success professionals focus on managing relationships with external partners to foster growth and collaboration, while Customer Success Managers work directly with end customers to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge but differ mainly in their target audiences and relationship types.

How does a partner success professional typically collaborate with internal teams to support external partners?

Partner Success professionals frequently work cross-functionally, coordinating with sales, product, and customer support teams to ensure that external partners receive timely assistance and resources. They act as a bridge, communicating partner needs and feedback internally, and aligning company offerings with partner goals. This collaboration helps resolve issues efficiently, drive mutual growth, and foster long-term relationships. Expect regular meetings and joint projects with various departments to ensure partner satisfaction and success.
What are the most commonly searched types of Partner Success jobs in Kentucky? The most popular types of Partner Success jobs in Kentucky are:
What are popular job titles related to Partner Success jobs in Kentucky? For Partner Success jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Partner Success jobs in Kentucky look for? The top searched job categories for Partner Success jobs in Kentucky are:
What cities in Kentucky are hiring for Partner Success jobs? Cities in Kentucky with the most Partner Success job openings:
Partner Success jobs near you
Infographic showing various Partner Success job openings in Kentucky as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Director of Customer Success & Enablement

MyHR Partner, Inc

Owensboro, KY • On-site

$130K - $150K/yr

Full-time

Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Director of Customer Success & Enablement
Asmark Institute in Owensboro, KY is seeking a Director of Customer Success & Enablement to own and lead the end to end client experience, including retention, product adoption, and service quality across our support, training, and regulatory functions.

This is an on-site senior leadership role with accountability for performance, systems, and outcomes. You will lead a multi functional team, modernize client-facing operations, and build scalable processes that improve client experience and operational efficiency in a highly regulated environment.

If you’ve led teams through real transformation—not just supported it—and have driven measurable results, we’d welcome the opportunity to connect.

What You’ll Do
As our Director of Customer Success & Enablement, you’ll have the opportunity to:

  • Own the client experience end to end, including retention, adoption, and service delivery performance 
  • Lead and develop multi functional teams across Client Support, Regulatory Specialists, and Client Training 
  • Establish and manage key performance metrics, including client retention, CSAT, SLA performance, and training outcomes 
  • Drive transformation of client-facing operations, modernizing workflows into scalable, data driven systems 
  • Build reporting frameworks that provide executive visibility into performance, trends, and opportunities 
  • Identify and eliminate friction points across client interactions, workflows, and internal processes 
  • Partner with Product and Engineering to translate client needs into product improvements and stronger adoption 
  • Serve as a senior escalation point and client advocate for high impact issues and relationships 
  • Lead change across a long tenured, high-performing team, balancing modernization with trust, clarity, and accountability

What We’re Looking For
This role is a great fit if you enjoy both strategy and roll up your sleeves leadership.  Required qualifications include: 
  • 7+ years of experience in Customer Success, Client Services, or Support Operations, with 3+ years leading leaders or multiple teams 
  • Proven track record of owning customer success or service operations at a senior level, including accountability for outcomes (retention, adoption, client satisfaction) 
  • Demonstrated experience leading teams through transformation (e.g., process redesign, systems implementation, scaling operations) 
  • Strong data orientation with experience defining, tracking, and acting on KPIs 
  • Experience partnering cross functionally to turn client feedback into product or operational improvements 
  • Background in regulated environments where accuracy, compliance, and client trust are critical (DOT, OSHA, EPA, healthcare, or similar) 
  • Leadership style grounded in clarity, accountability, and coaching, with the ability to lead both strategically and tactically

About Us and What We Offer You
Founded in 1990, Asmark Institute is a national resource for agricultural retailers, focused on risk management, safety, and regulatory compliance. We build systems and tools that simplify complex compliance processes and make our clients’ jobs easier.

We are driven by our Core Values: We are humbly confident team players who seek excellence and have a growth mindset. We value clarity, accountability, and measurable results.

We offer:  
  • Salary in the $130,000 - $150,000 range based on experience 
  • Benefits: wellness stipend, 401(k) w/match, Annual Company Trip, 10-year employee trip 
  • Meaningful Work: Enable work that directly impacts safety, compliance, and operational success for our clients.
  • Growth Opportunity: Play a key role in shaping the future at Asmark Institute.
  • Collaborative Culture: Work alongside a team committed to clarity, accountability, continuous improvement, and high performance.
  • Stability & Purpose: Join a well-established organization with a strong reputation and mission.
 
I’m interested; how do I get started? 
If you're ready to be part of a dynamic organization working at the forefront of agricultural safety and compliance, we invite you to apply at https://app.jobvite.com/j?cj=oYH2zfw0&s=myHRpartner

Our hiring partner, myHR Partner, will be reviewing all resumes and applications for this role on behalf of Asmark Institute. myHR Partner will contact qualified candidates with more details on the interview process.

If this role isn’t the right fit for you, we encourage you to share it with someone who might be a great match. 

At Asmark Institute, we value the diverse perspectives and experiences that strengthen our work. We are proud to be an equal-opportunity employer and welcome applicants from all backgrounds. 
 

Apply