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Partner Success Manager Jobs in Kentucky (NOW HIRING)

Oasis Solutions

Client Success Manager

Louisville, KY · On-site

About Oasis Solutions Oasis Solutions is your local NetSuite, Sage 100 and Sage Intacct partner ... Qualifications * Experience with SAAS or ERP sales and client success management is required.

Equifax

Customer Success Manager

Louisville, KY · On-site

The Customer Success Manager is the trusted partner responsible for maximizing customer value and driving account retention within an assigned portfolio of clients across their entire experience ...

ShipMonk

Merchant Success Manager

Louisville, KY

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... The Merchant Success Manager will be involved in all aspects of the merchant experience. They will ...

Equifax, Inc.

Customer Success Manager

Louisville, KY · On-site

The Customer Success Manager is the trusted partner responsible for maximizing customer value and driving account retention within an assigned portfolio of clients across their entire experience ...

iCIMS

Customer Success Manager

Frankfort, KY · On-site

$70K - $80K/yr

Job Overview In this role, you'll act as the primary strategic partner for assigned customers ... Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health ...

EDB

Principal Customer Success Manager

Frankfort, KY · On-site

You will develop, prioritize, and execute customer success plans to nurture and guide your ... Experience with Partner relationship management * Knowledge of PostgreSQL, Linux, RedHat Linux, HPE ...

Promevo LLC

Partner Marketing Manager

Burlington, KY · On-site

Partner Marketing Manager We are Promevo!Promevo is one of Google's top 10 partners in the world ... Your determined work ethic, ambition, self-motivation and initiative will translate into success.

Brighton Center Inc

Success Coach Newport, KY

Newport, KY · On-site

$17.79 - $18.75/hr

Success Coaches partner with trainees to identify and address barriers to attendance, progression ... Manage attendance roster and facilitate daily communication with absent trainees. * Maintain and ...

Brighton Center Inc

Success Coach Newport, KY

Newport, KY · On-site

$17.79 - $18.75/hr

Success Coaches partner with trainees to identify and address barriers to attendance, progression ... Manage attendance roster and facilitate daily communication with absent trainees. * Maintain and ...

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All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Kentucky

Partner Success Manager information

See Kentucky salary details

$28.2K

$72.1K

$121.6K

How much do partner success manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for partner success manager in Kentucky is $72,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $86,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.
What are popular job titles related to Partner Success Manager jobs in Kentucky? For Partner Success Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Partner Success Manager jobs in Kentucky look for? The top searched job categories for Partner Success Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Partner Success Manager jobs? Cities in Kentucky with the most Partner Success Manager job openings:
Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $72,143 per year, or $34.7 per hour.

CUSTOMER SUCCESS MANAGER

L2 Aviation Solutions, LLC

Erlanger, KY • On-site

Full-time

Posted 19 days ago

Job description

At L2 Aviation, we do far more than engineer, manufacture, and integrate aviation systems—we deliver confidence, reliability, and innovative solutions that keep our customers connected around the world. As a global leader in avionics integration and aerospace solutions, we partner with airlines, OEMs, MROs, suppliers, and operators to provide exceptional service throughout every stage of the customer journey.


As we continue to expand, we're looking for a Customer Success Manager who is passionate about building relationships, solving complex challenges, and creating an outstanding customer experience. If you're someone who thrives on connecting customers with the right solutions and enjoys working in a collaborative, fast-paced environment, we'd love to have you on our team.


WHY WORK WITH US:

  • L2 Aviation is a leading provider of worldwide aviation services that include aircraft engineering, aircraft modifications, aircraft parts sales and brokerage, aircraft wiring harness manufacturing, avionics product manufacturing and avionics design and integration represented by a world class team utilizing the latest in state-of-the-art technologies with the support of a highly skilled and experienced workforce.



WHY YOU’LL LOVE WORKING HERE:

  • At L2 Aviation, you'll have the opportunity to build meaningful customer relationships, collaborate with industry experts, and make a direct impact on the success of innovative aerospace programs within a growing, customer-focused organization. Here’s what makes our environment unique:
    • Be the Voice of the Customer: Build meaningful relationships while helping customers achieve success through innovative aviation solutions.
    • Make a Difference: Your work directly influences customer satisfaction, retention, and company growth.
    • Collaborative Culture: Partner with engineering, operations, sales, and executive leadership to solve complex challenges.
    • Professional Growth: Expand your skills within a growing global aerospace organization committed to employee development.
    • Innovation in Aviation: Join a company that is shaping the future of aircraft integration, connectivity, and customer service.


WHAT YOU WILL DO:

  • The Customer Success Manager serves as the primary advocate for our customers, ensuring they receive exceptional support, proactive communication, and strategic guidance throughout their partnership with L2 Aviation. This role goes beyond traditional customer service by strengthening customer relationships, coordinating cross-functional support, and identifying opportunities to enhance customer satisfaction, retention, and long-term growth. You will:


  • Serve as the primary point of contact for customer inquiries related to pricing, proposals, subscription services, order status, and general account support.
  • Build trusted relationships with customers by providing proactive communication and responsive service.
  • Advocate for customer needs internally to ensure timely issue resolution and exceptional service delivery.
  • Partner with Account Management to strengthen existing customer relationships and identify growth opportunities.
  • Develop and implement customer retention strategies that strengthen long-term partnerships and support revenue growth.
  • Coordinate cross-functional teams including Engineering, Operations, Planning, Logistics, and Sales to deliver customer solutions.
  • Lead customer-facing initiatives and coordinate meetings, project updates, and technical discussions.
  • Gather customer feedback and recommend process improvements, new services, and product enhancements.
  • Process customer purchase orders, sales order entry, tracking, and related ERP transactions.
  • Support proposal development and customer response management.
  • Assist Sales and Marketing with trade shows, conferences, customer events, and promotional activities.
  • Maintain accurate customer information within CRM and ERP systems.
  • Ensure compliance with customer service Standard Operating Procedures (SOPs).
  • Recommend improvements to templates, workflows, customer communications, and internal processes.
  • Support continuous improvement initiatives that enhance customer experience and operational efficiency.
  • Perform additional duties as assigned by department management.



WHAT YOU BRING:

  • You’ll thrive in this role if you bring:
    • Bachelor's degree in Business, Communications, Marketing, Information Systems, Customer Success, or related field preferred (equivalent experience considered).
    • 7+ years of customer service, customer success, or client support experience.
    • 5+ years of customer relationship management or account management experience preferred.
    • Working knowledge of the aviation, aerospace, or technical services industry preferred.
    • Experience working with cross-functional engineering or technical teams highly desirable.
    • Strong customer-first mindset with exceptional relationship-building skills.
    • Excellent written, verbal, and interpersonal communication skills.
    • Strong organizational skills with the ability to manage multiple priorities simultaneously.
    • Experience utilizing CRM and ERP systems to manage customer information and business processes.
    • Proficiency in Microsoft Office Suite including Outlook, Excel, Word, Teams, and SharePoint.
    • Technical writing or document editing experience is a plus.
    • Strong problem-solving abilities and the ability to remain calm under pressure.
    • Ability to travel occasionally for customer meetings, company events, and industry conferences.
    • Ability to read, write, and speak English fluently.
    • Must submit to and pass pre-employment drug testing and any applicable company/FAA Drug and Alcohol Abuse Program that may be required.
    • Must be able to pass required background checks, including a 10-year TSA check if airport access or badging is required.



**DO NOT APPLY IF YOU DO NOT MEET THE REQUIREMENTS ABOVE**

Due to the heavy volume of replies we receive; we respectfully cannot accept resumes which are received by fax nor individual inquiries by phone.


This position is not open to agencies or recruiting firms.


L2 Aviation is an equal opportunity employer and promotes a drug-free environment. A COMPLETE BACKGROUND CHECK IS REQUIRED FOR CONSIDERATION OF THIS POSITION.