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Partner Program Manager Jobs in Dallas, TX (NOW HIRING)

The Program Manager is responsible for overseeing end-to-end service delivery performance, customer ... Partner closely with Operational Managers to coordinate service delivery execution, ensuring full ...

Partner closely with assigned business lines to build trust and collaboratively develop strategic plans aligned with enterprise goals, risk management standards, and regulatory requirements.

Partner with Operations, Engineering, IT, and Quality teams to integrate new processes, automation, or technology into existing workflows. * Manage programs involving warehouse automation, robotics ...

Program Manager - Supply Chain Execution Solutions Other comparable titles: Delivery Manager ... partners, and cross-functional internal teams for Blue Yonder SaaS customers. * The team is ...

Program Manager

Coppell, TX ยท On-site

$120K - $172K/yr

Program Manager - Supply Chain Execution Solutions Other comparable titles: Delivery Manager ... partners, and cross-functional internal teams for Blue Yonder SaaS customers. * The team is ...

You'll partner closely with our Customer Success team to understand a customer's needs and pain ... Our team is made up of seasoned Account Execs and Managers from enterprise SaaS companies and ...

We believe in building partnerships that secure commerce and doing that requires fostering an ... The Program Manager plays a critical role in enabling the successful execution of Digital Retail ...

An overarching partnership with the Learning Management Systems (LMS) team is required to leverage seamless and user-friendly approaches to operationalize our programs. The Learning Program Manager ...

Lead, direct, and manage an xPL program, initiative, and team from preconstruction through to ... Develop and maintain long-lasting and trusting partnership with specific program client, designers ...

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$38.1K

$106.3K

$155.3K

How much do partner program manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for partner program manager in Dallas, TX is $106,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,600.00 and $131,100.00 per year, depending on experience, location, and employer.

What are some common challenges a Partner Program Manager faces when onboarding new partners, and how can these be effectively addressed?

A Partner Program Manager often encounters challenges such as aligning partner expectations with program capabilities, ensuring partners understand the value proposition, and integrating partner processes with company systems. To address these, clear communication of program benefits, comprehensive training resources, and a structured onboarding process are essential. Regular check-ins and collaborative goal setting can also foster strong partner relationships and ensure a smooth transition into the program.

What are Partner Program Managers?

Partner Program Managers are professionals responsible for developing, managing, and optimizing partnerships between their organization and external partners. They design and oversee programs that foster collaboration, drive mutual business growth, and ensure that partners have the resources and support needed to succeed. Their role typically involves strategic planning, relationship management, and tracking program performance to align with company goals. Partner Program Managers often work closely with sales, marketing, and product teams to maximize the value of partnerships.

What are the key skills and qualifications needed to thrive as a Partner Program Manager, and why are they important?

To thrive as a Partner Program Manager, you need strong program management skills, experience in channel or partner relationships, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, partner portals, and reporting tools such as Excel or Tableau is often required. Exceptional communication, negotiation, and relationship-building abilities help you foster productive partnerships and drive mutual growth. These competencies are crucial for aligning organizational goals with partner success, ensuring program scalability, and maximizing business impact.

What is the difference between Partner Program Manager vs Partner Account Manager?

AspectPartner Program ManagerPartner Account Manager
Primary FocusDeveloping and managing partner programs, strategies, and initiativesManaging relationships and sales with existing partners
ResponsibilitiesProgram design, partner onboarding, performance metricsAccount growth, renewals, and partner support
Work EnvironmentCross-functional teams, strategic planningSales teams, client relationship management
Required SkillsPartnership development, program management, communicationSales, relationship management, negotiation

While both roles involve working with partners, the Partner Program Manager focuses on creating and managing partner programs and strategies, whereas the Partner Account Manager concentrates on maintaining and growing existing partner relationships. Understanding these differences helps organizations assign the right responsibilities and skills to each role.

What are popular job titles related to Partner Program Manager jobs in Dallas, TX? For Partner Program Manager jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Partner Program Manager jobs in Dallas, TX look for? The top searched job categories for Partner Program Manager jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Partner Program Manager jobs? Cities near Dallas, TX with the most Partner Program Manager job openings:

Program Manager

Ralliant

Irving, TX โ€ข On-site

Full-time

Posted yesterday


Job description

Job Description
The Program Manager is responsible for overseeing end-to-end service delivery performance, customer communication, and operational coordination across onsite and depot service programs. This role ensures consistent execution, high-quality service, and alignment with customer expectations while driving continuous improvement across the network.
This position is customer-facing and based at a customer site, requiring daily interaction with the customer. Success in this role depends heavily on strong alignment and communication with Operational Managers, ensuring all messaging, plans, and performance updates are coordinated internally before being communicated externally to the customer.
Key Responsibilities
  • Own and manage key performance indicators including On-Time Delivery (OTD), invoice accuracy, backlog health, WIP aging, asset accuracy, and vendor turnaround times.
  • Publish regular performance updates and drive corrective actions across onsite and depot teams.
  • Monitor and improve data accuracy within systems such as Microsoft Dynamics and other operational platforms.
  • Partner closely with Operational Managers to coordinate service delivery execution, ensuring full alignment on priorities, risks, and recovery plans before communicating updates to the customer.
  • Serve as a primary, on-site customer interface with daily communication, providing updates, addressing concerns, and ensuring a high level of customer engagement and satisfaction.
  • Ensure all customer-facing communication is aligned, consistent, and reflects agreed-upon operational plans and capabilities.
  • Coordinate workload planning across onsite and depot teams, including scheduling, capacity balancing, and headcount forecasting.
  • Support execution of annual and quarterly calibration cycles, including equipment turn-ins, replacements, and forecasting.
  • Lead customer meetings, including agenda setting, action tracking, and follow-ups.
  • Coordinate pre-onsite planning and post-onsite reviews to ensure successful execution.
  • Work with Procurement to manage vendor relationships and follow-ups for outsourced services (OSS) and network transfers.
  • Coordinate OEM work routing, ensuring proper tracking, communication, and turnaround alignment.
  • Communicate operational status, constraints, and recovery plans to the customer with clarity and transparency, ensuring prior alignment with Operational Managers.
  • Support and manage internal and external quality audits.
  • Develop and maintain SOPs, standard work, and communication templates.
  • Lead or support continuous improvement initiatives using Ralliant Business System (RBS tools).
  • Act as escalation point for operational and customer issues, ensuring alignment between operations and customer expectations.
  • Identify opportunities for upselling and cross-selling services and partner with sales teams.

Qualifications
  • Bachelor's degree in Business, Operations, Engineering, or related field (or equivalent experience).
  • 5+ years of experience in program management, operations, or customer success within a service-based environment.
  • Strong analytical and data-driven decision-making skills.
  • Experience managing KPIs and operational performance metrics.
  • Excellent communication and stakeholder management skills.
  • Proven ability to work cross-functionally with Operational Managers and ensure internal alignment prior to external customer communication.
  • Experience in a customer-facing role with frequent or daily interaction preferred.
  • Ability to manage multiple priorities across cross-functional teams.
  • Familiarity with calibration, metrology, or technical service environments preferred.
  • Experience with service management systems (e.g., Microsoft Dynamics) is a plus.

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About Us
Ralliant Corporation Overview
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
About the Team
About Tektronix
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.