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Partner Operations Manager Jobs in Portland, ME (NOW HIRING)

Burlington

Operations Service Manager

South Portland, ME · On-site

$21.05 - $28.05/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... teams and partnerships, and driving business results. You'll coach, train and develop a team of ...

Brambles Limited

Operations Supervisor

Scarborough, ME · On-site

In partnership with Plant Manager, provide leadership to Plant staff to effectively recruit, train ... Bachelors in Operations/Supply Chain -or- relevant experience in a related field * Six Sigma/Lean ...

CHEP

Operations Supervisor

Scarborough, ME · On-site

Manage shift maintenance activities, resolving equipment breakdowns in coordination with the ... Partnering with operations leadership on workforce growth, performance tracking, and continuous ...

CHEP

Operations Supervisor

Scarborough, ME

Manage shift maintenance activities, resolving equipment breakdowns in coordination with the ... Partnering with operations leadership on workforce growth, performance tracking, and continuous ...

Securitas

Operational Risk Manager

Portland, ME · On-site

$110K - $135K/yr

Operational Risk Manager (ORM) The Operational Risk Manager (ORM) serves as the regional leader for ... Ongoing Compliance & Audit Oversight • Partner with field operations to ensure all required ...

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Showing results 21-40

All JobsPartner Operations JobsPartner Operations Manager JobsPartner Operations Manager Jobs in Portland, ME

Partner Operations Manager information

See Portland, ME salary details

$31.7K

$64.9K

$121.2K

How much do partner operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for partner operations manager in Portland, ME is $64,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $79,300.00 per year, depending on experience, location, and employer.

What is a partner operations manager?

Partner Operations Managers are professionals responsible for overseeing and optimizing the processes and relationships between a company and its external partners, such as vendors, resellers, or affiliates. They coordinate cross-functional teams to ensure smooth collaboration, resolve operational issues, and drive mutual business growth. Their role often involves analyzing performance metrics, managing partner onboarding, and developing strategies to enhance operational efficiency. By maintaining strong communication and alignment, Partner Operations Managers help maximize value for both the company and its partners.

How does a partner operations manager typically collaborate with cross-functional teams to support partner success?

As a Partner Operations Manager, you'll regularly collaborate with sales, marketing, product, and customer success teams to ensure partner needs are met and operational processes run smoothly. This involves coordinating onboarding, resolving escalations, optimizing workflows, and facilitating clear communication between partners and internal teams. Your role is pivotal in identifying process improvements and aligning goals across departments to drive mutual growth and satisfaction. Effective collaboration and relationship management are key to delivering a seamless partner experience.

What are the key skills and qualifications needed to thrive as a partner operations manager, and why are they important?

A Partner Operations Manager typically needs strong analytical skills, experience in business operations, and a relevant degree such as business administration or supply chain management. Familiarity with CRM systems, data analytics tools, and project management software is often required, along with certifications like PMP or Six Sigma being advantageous. Excellent communication, relationship-building, and problem-solving abilities are vital soft skills for collaborating with internal teams and external partners. These combined skills ensure efficient partner management, process optimization, and the achievement of organizational goals.

What is the difference between Partner Operations Manager vs Partner Account Manager?

AspectPartner Operations ManagerPartner Account Manager
Primary FocusStreamlining partner processes, managing operations, and optimizing partner programsManaging relationships, sales, and performance of individual partner accounts
ResponsibilitiesOperational efficiency, partner onboarding, process improvementsAccount growth, renewals, and partner engagement
Skills & CredentialsProject management, operational expertise, communication skillsSales, relationship management, negotiation skills
Work EnvironmentCross-functional teams, internal operationsCustomer-facing, client relationship focus

While both roles involve working with partners, the Partner Operations Manager focuses on optimizing partner processes and operational efficiency, whereas the Partner Account Manager emphasizes managing individual partner relationships and sales performance. Understanding these distinctions helps organizations assign the right responsibilities and find suitable candidates.

What are popular job titles related to Partner Operations Manager jobs in Portland, ME?

For Partner Operations Manager jobs in Portland, ME, the most frequently searched job titles are:

What job categories do people searching Partner Operations Manager jobs in Portland, ME look for?

The top searched job categories for Partner Operations Manager jobs in Portland, ME are:

What cities near Portland, ME are hiring for Partner Operations Manager jobs?

Cities near Portland, ME with the most Partner Operations Manager job openings:

Partner Operations Manager jobs near you
Infographic showing various Partner Operations Manager job openings in Portland, ME as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $64,923 per year, or $31.2 per hour.

Senior Manager, Premium Operations

Sun Life Financial

Portland, ME • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Sun Life Assurance Company of Canada rating

8.6

Company rating: 8.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

91st of 309 rated insurance

Job description

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.


At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.


When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.


Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.

Job Description:

The Opportunity

TheSenior Manager, Premium Resolution leads a team responsible for resolving complex premium administration issues, payment inquiries, collections concerns, billing discrepancies, lapse prevention, and premium reconciliation activities across Sun Life's Group Benefits business. This role is accountable for delivering a strong client and employee experience while ensuring operational excellence, financial accuracy, risk mitigation, and adherence to service commitments.

The Senior Manager provides direction, coaching, and oversight for the U150 Resolution team, acts as an escalation leader for high-impact or financially sensitive issues, and partners across Client Account Management, Underwriting, Billing, Claims, Sales, Technology, Finance, and other operational teams to drive timely and sustainable resolutions.

What you will do:

People Leadership and Talent Development

Lead, coach, and develop Premium Resolution Specialists responsible for complex client payment, billing, lapse, and premium-related inquiries.

Set clear expectations for production, quality, service, collaboration, risk management, and client outcomes.

Conduct performance check-ins, development planning, career coaching, workload balancing, and succession planning.

Foster an inclusive, collaborative, accountable, and client-focused team culture.

Client Resolution and Escalation Management

Serve asescalationowner for complex, high-value, aged, or financially sensitive premium issues and lapse situations.

Ensure team members coordinate internal resources and own assigned issues from beginning to end.

Promote proactive communication with clients, brokers, TPAs, and internal partners to improve experience and reduce rework.

Operational Excellence and Controls

Monitorinventory, workflow queues, case aging, turnaround time, quality, and service expectations.

Identifyrecurring root causes and implement sustainable process improvements, job aids, controls, and governance routines.

Ensureaccurateapplication of documented procedures andappropriate handlingof payment history, paid-versus-billed analyses, lapse inquiries, and reconciliation support.

Represent Premium Administration in projects, issue-resolution forums, and operational readiness activities.

Cross-Functional Leadership

Build effective partnerships with Underwriting, Amendments, Client Services, Sales, Billing, Finance, Technology, and other teams to resolve issues and improve handoffs.

Use data, reporting, and operational insights to communicate themes, recommend priorities, and support strategic planning.

Drive adoption of continuous improvement, automation, and AI-enabled opportunities that reduce manual work and improve accuracy.

What you will bring with you:

  • 3 to 5+ years of experience in Group Benefits, Premium Administration, Billing, Financial Operations, Client Services, or related insurance operations preferred.
  • Strongpeopleleadership, coaching, performance management, and workforce planning skills.
  • Demonstrated ability to lead through ambiguity, competing priorities, and time-sensitive client escalations.
  • Strong financial and operational acumen, including ability to interpret premium balances, billing records, payment history, and receivable trends.
  • Excellent written and verbal communication skills, with ability to tailor messages for clients, brokers, operational partners, and senior leaders.
  • Experience with process improvement, operational controls, reporting, or automation initiatives preferred.
  • Strong analytical skills and comfort using Excel, reporting tools, workflow data, and operational metrics to manage performance andidentifytrends.
  • Client-centered mindset withdemonstratedjudgment, confidentiality, sound decision-making, and attention to detail.
  • Commitment to diversity, equity, inclusion, collaboration, and continuous learning.


At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. National Average Salary Range: $64,700 - $97,100

Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!

We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.comto request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Category:

Customer Service / Operations

Posting End Date:

28/08/2026

What Sun Life Assurance Company of Canada employees say

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