Part Time It Help Desk Jobs in Virginia (NOW HIRING)

Salary: $27.91 - $48.83 Hourly
Location : BURKE COMMUNITY LIBRARY, 5935 FREDS OAK ROAD, BURKE (FL07), VA
Job Type: PT Hourly W BN
Job Number: 26-01336
Department: Library
Opening Date: 08/29/2026
Closing Date: 9/4/2026 11:59 PM Eastern
Pay Grade: S20
Posting Type: Open to General Public
Job Announcement
Provides information services to customers of all ages, including reference, programming and outreach, and inter-library loan. Recommends reading materials to customers with an emphasis on services to adults. Assists in collection management. Communicates and interprets library policies and procedures to the public. Performs other duties as may be assigned to further the goals and objectives of Fairfax County Public Library. This position works under the general supervision of a professional librarian.
Fairfax County Public Library supports the goals of One Fairfax, fostering equity and opportunity in the delivery of programs and services.
Note: This job announcement may be used to fill future part-time Information Services Assistant (Library Information Assistant) vacancies; future vacancies may be 20 hour per week job-shared positions.
Hourly Rate: The selected applicant's starting hourly rate will be in the minimum to midpoint range of $27.9055 - $38.3701 and will not exceed the mid-point of the advertised compensation range. Compensation rules apply per Fairfax County personnel regulations for current Fairfax County Government and Fairfax County Public Schools employees.
Schedule: This is a part-time and/or part-time job-shared position working 20 hours per week. Scheduling flexibility is imperative. Standard hours may include day and/or evening hours to include weekdays and weekends. The schedule may vary depending on the needs of the library.
To learn more about a career with Fairfax County Public Library, watch our video "Library Staff Share Why They Love Working at the Library"
Illustrative Duties
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)
Answers informational and reference questions from customers using print and electronic resources;
Assists and instructs customers in the use of print and online materials and technology;
Advises and assists customers in the selection of books, periodicals, media, and other materials;
Plans and provides programs and outreach to customers of all ages;
Maintains collection by weeding, marketing, and merchandising library materials;
Troubleshoots library computers and reports unresolved problems through proper channels;
Performs copy cataloging of library materials;
Identifies materials to be considered for addition to the library collection;
Remains current in resources, services and technologies in the information field;
May supervise volunteers.
Required Knowledge Skills and Abilities
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
Working knowledge of the principles, standards, and practices of library science;
Knowledge of library reference sources and methods;
Ability to provide information service to customers of all ages;
Ability to establish and maintain good working relationships with others;
Ability to exercise tact, good judgment, and initiative;
Knowledge of word processing and computer applications;
Ability to communicate effectively orally and in writing to answer reference questions and provide reading guidance;
Knowledge of the Library's operating procedures;
Ability to understand and interpret policies;
Ability to promote interest in library services;
Ability to plan and provide community-oriented library programs and outreach;
Ability to adapt to workplace change.
Employment Standards
MINIMUM QUALIFICATIONS:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university plus two years of experience working in a library, bookstore, educational or research setting.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check and child protective services check to the satisfaction of the employer.
PREFERRED QUALIFICATIONS:

• Strong customer services skills.
• At least two years of experience working in a public library.
• At least two years of demonstrated experience and proficiency with collection maintenance and working with a book collection.
• At least two years of experience working at a public service desk and providing front-line customer service in a library setting, --i.e., assisting customers with informational, instructional and/or readers' advisory services.
• At least two years of experience utilizing proficient internet search skills and assisting others with troubleshooting basic computer technology and equipment.
• Demonstrated proficiency in using Microsoft Office Suite applications, including Outlook, Word, Excel, and PowerPoint.

PHYSICAL REQUIREMENTS:
Ability to input, access, and retrieve information from a computer. Ability to lift up to 15 lbs. Ability to perform repetitive hand, arm, wrist and shoulder movements. Ability to shelve materials at all height levels. Ability to stand for 2 hours at a time. Ability to stoop, bend, reach, squat, and kneel. Ability to travel to various locations throughout Fairfax County to provide coverage, attend meetings and trainings. Physical requirements are applicable to all duties. Ability to push and pull 4-wheeled book bins filled at 90% capacity, requiring 20 lbs. of initial (starting) force, and a sustained force of 10 lbs. after initial acceleration. Ability to push and pull 4-wheeled book carts filled at 70% capacity, requiring 14 lbs. of initial (starting) force, and a sustained force of 7 lbs. after initial acceleration. All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel interview and may include exercise.
Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including We encourage candidates who are bilingual in English and another language to apply for this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. EEO/AA/TTY.
#LI-JY1
Merit Positions
Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:

• Medical/Vision/Dental Insurance Coverage
• Group Term Life Insurance
• Long Term Disability
• LiveWell Program
• Flexible Spending Programs
• Paid Leave (annual, sick, parental, volunteer activity, and more!)
• Paid Holidays
• Deferred Compensation
• Employee Assistance Program
• Employees' Child Care Center
• Continuous Learning Opportunities

Please click for a summary of our benefits.
NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program:
For additional details please visit the
Non-Merit Positions

1. Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.
   • Medical/Vision/Dental Insurance Coverage
   • Flexible Spending Program
   • Deferred Compensation
2. Temporary: scheduled to work a maximum of 900 hours in a calendar year.
   • No benefits

01
What is the highest level of education that you have completed?

• Less than 12th grade
• High school diploma or GED
• Some college
• Associate's degree
• Bachelor's degree
• Master's degree
• Doctorate degree

02
If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree.

• Less than 45 quarter hours
• 45 to less than 90 quarter hours
• 90 to less than 135 quarter hours
• 135 to less than 180 quarter hours
• 180 or more quarter hours
• Less than 30 semester hours
• 30 to less than 60 semester hours
• 60 to less than 90 semester hours
• 90 to less than 120 semester hours
• 120 or more semester hours
• Not applicable

03
How many years of full-time equivalent experience do you have working in a library, bookstore, educational or research setting?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six or more years

04
How many years of full-time equivalent experience do you have working in a public library?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

05
Do you have at least two years of full-time equivalent experience performing any of the following duties? Check all that apply.

• Collection maintenance
• Working with a book collection.
• Working at a public service desk and providing front-line customer service in a library setting such as assisting customers with informational, instructional and/or reader's advisory services.
• Utilizing internet search skills.
• Assisting others with troubleshooting basic computer technology and equipment.
• None of the above

06
In which of the following Microsoft Office applications are you proficient with using? Check all that apply.

• Outlook (Composing email messages; sending and receiving email messages; organizing email messages into folders; managing contacts; scheduling appointments & meetings, managing tasks)
• Word (Knowledge of common functions such as creating a title; using, modifying, and creating styles; indenting paragraphs; using tabs and tables; inserting a hard page break; using page numbering; creating headers and footers; inserting graphics; adding comments and tracking changes)
• PowerPoint (Creating a template and working with a design template; working with graphics, animation and multimedia; building interactive presentations using hyperlinks)
• Excel (Basic knowledge of creating a worksheet; performing calculations in a worksheet; modifying and formatting a worksheet; printing workbook contents; creating and modifying pivot tables; using formulas and links to other cells/worksheets)
• None of the above

07
The selected applicant's starting hourly rate will be in the minimum to midpoint range ($27.9055 - $38.3701) of the advertised compensation range. Are you willing and able to accept a potential salary offer within the aforementioned range if selected for the position? (Note: Compensation rules apply per county personnel regulations for current Fairfax County Government and Fairfax County Public Schools employees.)

• Yes
• No
• Not applicable (Compensation rules apply: I am a current Fairfax County Government or Fairfax County Public Schools employee)

Required Question