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Part Time It Help Desk Jobs in Utah (NOW HIRING)

Job Details What is the compensation? $19.00 per hour Part-time Provo City employees are eligible ... Maintain user help desk for technical hardware and software issues. * Ensure a quick response and ...

If working part-time, it may take longer to to reach the bonuses We have either 8 or 12 hour shifts ... Help heal. Be a youth mentor. Requirements Please note: your resume should include education, work ...

If working part-time, it may take longer to to reach the bonuses We have either 8 or 12 hour shifts ... Help heal. Be a youth mentor. Requirements Please note: your resume should include education, work ...

Problem resolution may involve the use of diagnostic and help request tracking tools, as well as ... Field incoming requests to the Service Desk via phone, e-mail, and in-person to ensure courteous ...

Problem resolution may involve the use of diagnostic and help request tracking tools, as well as ... Field incoming requests to the Service Desk via phone, e-mail, and in-person to ensure courteous ...

If working part-time, it may take longer to to reach the bonuses We have either 8 or 12 hour shifts ... Help heal. Be a youth mentor. Requirements Please note: your resume should include education, work ...

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Part Time It Help Desk information

See Utah salary details

$11

$21

$30

How much do part time it help desk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for part time it help desk in Utah is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a part time IT Help Desk technician?

To thrive as a Part Time IT Help Desk technician, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations.

Can I get into part time IT help desk with no experience?

Part time IT Help Desk roles often require basic technical knowledge and customer service skills; however, some employers may consider candidates with no prior experience if they demonstrate a willingness to learn and relevant certifications like CompTIA A+. Entry-level positions typically provide on-the-job training, making them accessible to newcomers in the field.

What is the difference between Part Time It Help Desk vs Part Time Network Support Specialist?

AspectPart Time It Help DeskPart Time Network Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, office settings, remote supportNetwork infrastructure, server rooms, remote troubleshooting
Industry UsageIT support, customer service, tech companiesNetworking, telecommunications, data centers
Common Search/ComparisonYesYes

Part Time It Help Desk roles focus on troubleshooting user issues, software, and hardware support, often in office or remote environments. Part Time Network Support Specialists concentrate on maintaining and troubleshooting network infrastructure, requiring specific networking certifications. Both roles are essential in IT, but they differ in technical focus and daily tasks.

What is a part time IT Help Desk?

Part time IT help desk jobs involve providing technical support and troubleshooting assistance to users, but on a reduced or flexible schedule rather than full-time hours. These roles typically include answering support tickets, resolving minor hardware and software issues, and helping users with network or account problems. Part time IT help desk staff may work evenings, weekends, or shifts that accommodate their availability, making it a good option for students or those seeking supplemental income.

What are common challenges faced by part time IT Help Desk professionals, and how can they be managed?

Part-time IT Help Desk professionals often face the challenge of staying updated with ongoing technical issues or changes in systems due to less time on-site compared to full-time colleagues. Effective communication and thorough documentation are crucial to ensure smooth handovers between shifts. Additionally, handling a wide variety of technical problems within limited hours requires strong prioritization and time management skills. Building good relationships with both the IT team and end-users will also help in quickly addressing recurring issues and providing efficient support.
What are the most commonly searched types of It Help Desk jobs in Utah? The most popular types of It Help Desk jobs in Utah are:
What are popular job titles related to Part Time It Help Desk jobs in Utah? For Part Time It Help Desk jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Part Time It Help Desk jobs? Cities in Utah with the most Part Time It Help Desk job openings:
Infographic showing various Part Time It Help Desk job openings in Utah as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,838 per year, or $21.1 per hour.

IT Help Desk Supervisor - BYU Law School (part-time, 28 hours/week)

Brigham Young University

Provo, UT • On-site

$22.50 - $29.25/hr

Part-time

Retirement

Posted 6 days ago


Brigham Young University rating

7.4

Company rating: 7.4 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

337th of 617 rated colleges and universities


Job description

Why Work at BYU
As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life."
Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth-all situated within a beautiful and historic campus-make it hard to imagine a more inspiring place to work.
Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.
WHO WE ARE
Founded in 1973, the J. Reuben Clark Law School at Brigham Young University (BYU Law) has grown into one of the nation's leading law schools. Boasting an expert faculty and strong student body, the Law School provides an exceptional education grounded in legal theory, enhanced by experiential learning, and enlightened by the laws of God.
WHAT WE DO
At BYU Law, we prepare students for meaningful careers and contributions to society. We provide opportunities for students to develop leadership, transactional, and litigation skills while fostering professionalism, civility, ethics, and cross-cultural competence. Every member of the BYU Law community contributes to creating an environment where students develop both professionally and personally.
WHAT YOU'LL DO IN THIS POSITION
As the Law School IT Help Desk Supervisor, you will oversee the daily operation of the Law School Help Desk while supervising student employees who provide exceptional technical support to faculty, staff, students, and alumni. This position also plays an important role in supporting the Law School's web presence and IT department initiatives.
Responsibilities
IT Help Desk Leadership
  • Recruit, hire, train, supervise, and evaluate student Help Desk employees.

  • Lead and mentor student technicians in delivering high-quality customer service and technical support.

  • Coordinate daily Help Desk operations and prioritize service requests.

  • Support and maintain laptops, desktops, workstations, servers, and operating systems.

  • Monitor customer satisfaction and service quality metrics.

  • Participate on IT project teams and complete special technology initiatives.

Website & Digital Content Support
  • Supervise student employees responsible for website maintenance.

  • Train students in web content creation and design best practices.

  • Design and update Law School web pages for style, usability, and content.

  • Develop scripts and reports to collect website, Help Desk, and project management data.

  • Monitor web analytics and other IT performance metrics.

IT Operations & Administration
  • Participate in IT strategic planning and design-thinking initiatives.

  • Lead departmental documentation efforts.

  • Support IT project management activities.

  • Prepare reports, presentations, and meeting documentation.

  • Track IT budgets, software licensing, and departmental administrative records.

WHAT QUALIFIES YOU FOR THIS ROLE?
Required
  • Minimum of 2 years of management experience supervising customer service or Help Desk operations, or an equivalent combination of education and related experience.

  • Experience using Microsoft Office applications, including Word and Excel.

  • Experience with graphic design and website layout/design.

  • Experience using one or more Adobe Creative Cloud applications such as Acrobat, InDesign, Illustrator, or Photoshop.

  • Strong leadership, organizational, and interpersonal skills.

  • Demonstrated ability to learn new technologies and software.

  • Self-motivated, detail-oriented, and capable of making sound decisions independently.

  • Experience editing and maintaining digital content.

Preferred
  • Microsoft certifications related to Active Directory, Azure, or Microsoft Entra.

  • Experience with WordPress.

  • Experience using Google Analytics, Adobe Analytics, or similar web analytics tools.

WHAT WE OFFER IN RETURN
This position comes with fantastic benefits, including:
  • 401(k). BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (rehires may qualify for different retirement plans).

  • Employee assistance program, available to the employee and all members of their household.

  • Tuition benefits after two years.

  • Access to athletic facilities.

  • Access to the library.

  • Free on-campus parking.

  • Free UTA passes for employee, spouse, and qualified dependents.

  • Discounts at the BYU Store and for many events at BYU.

Pay Grade: 49
Typical Starting Pay:
$22.50 to $29.25/hourly
The actual compensation offered will take into consideration internal equity and may vary based on the candidate's job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.
Desired Start Date: ASAP
Job Close Date: Open until filled
Required Documents: Please attach a resume and cover letter.
Members of the Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.
Brigham Young University is an equal opportunity employer, including disability and protected veteran status.
BYU is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!
Required Documents:
All Staff positions require a resume.
Refer to the Job Posting for any additional required documents.
Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.
Brigham Young University is an equal opportunity employer, including disability and protected veteran status.
Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!

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