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Part Time Help Desk Jobs in Madison, WI (NOW HIRING)

Culver's

Part Time Front Team Member

Evansville, WI · On-site

$8.50 - $15/hr

Culver's - Part Time Team Member Needed! Are you looking for a fun and dynamic work environment ... Paid training to help you succeed. * A supportive and motivated team atmosphere. Ideal Candidate:

Ruffin' It Resort

Customer Service Rep

Madison, WI

$15/hr

We're looking for a Part-Time Customer Service Representative (internally called a Pet Host) to ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

Theisen's Home Farm Auto

Sales Associate

Jefferson, WI

$13.25 - $17.75/hr

Description Sales Associate Employment Type: Part Time Supervisor: Store Manager The Sales ... They display a helpful, friendly attitude towards all customers to make Theisen's the Best of the ...

Theisen's Home Farm Auto

Sales Associate

Jefferson, WI · On-site

$13.25 - $17.75/hr

Sales Associate Employment Type: Part Time Supervisor: Store Manager The Sales Associate is ... They display a helpful, friendly attitude towards all customers to make Theisen's the Best of the ...

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All JobsHelp Desk JobsPart Time Help Desk JobsPart Time Help Desk Jobs in Madison, WI

Part Time Help Desk information

See Madison, WI salary details

$10

$21

$33

How much do part time help desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for part time help desk in Madison, WI is $21.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.27 per hour, depending on experience, location, and employer.

What is a part time help desk job?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.

What are the key skills and qualifications needed to thrive as a part time help desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are the most commonly searched types of Help Desk jobs in Madison, WI?

The most popular types of Help Desk jobs in Madison, WI are:

Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $43,687 per year, or $21 per hour.

Receptionist

PRS Management, Inc.

Madison, WI • On-site

$16 - $21/hr

Part-time

Retirement, PTO

Re-posted 27 days ago

Job description

Overview

Located in the heart of downtown Madison, Capitol Lakes is a premier not-for-profit Life Plan Community offering residents an engaging lifestyle with exceptional amenities and a full continuum of care. We are seeking a friendly and professional Receptionist to serve as the first point of contact for residents, guests, and visitors while supporting daily front desk and administrative operations.

What You’ll Be Doing
• Greet residents, guests, and visitors while creating a welcoming and professional first impression.
• Answer and coordinate incoming calls, directing them to the appropriate departments in a timely manner.
• Provide information and assistance to residents, staff, and visitors in person and over the phone.
• Support administrative tasks including mail distribution, basic clerical duties, and maintaining front desk organization.
• Assist with scheduling needs such as transportation and appointments while communicating with internal teams.
• Help maintain a safe and secure environment by monitoring visitor access and following procedures.

Schedule: 11:00 pm - 7:00 am CST Friday and Saturday.

About You
• Previous experience in reception, customer service, or clerical work preferred.
• Strong communication and interpersonal skills with a professional demeanor.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer skills and familiarity with office equipment.
• Friendly, reliable, and comfortable interacting with residents and team members.

Working at Capitol Lakes, you will enjoy the following benefits:

  • Paid Time Off (PTO): Use it as you earn it—take time off when you want or choose PTO+ for extra pay.
  • 401(k) with 4% Employer Match: Boost your retirement savings with every paycheck!
  • Profit Sharing Plan: We contribute to profit sharing plan, helping you build savings based on company performance.
  • Free! Meals on us during your shift to keep you fueled throughout your workday.
  • Employee Cafeteria: Convenient onsite dining with a variety of meal options
  • Education Reimbursement: Continue your education with financial assistance for approved courses and programs.
  • Subsidized Parking or Public Transportation: We help with your commute costs!
  • Employee Referral Bonus Program: Invite your friends to join our team and score $$ when they’re hired
  • Free! Access to our onsite fitness center and pool
  • PayActiv: Flexible access to earned wages
  • Perks at Work: exclusive discounts on shopping, travel, entertainment, and more!
  • Employee Appreciation: We value and recognize your contributions through bonuses, events, and other rewards that celebrate your hard work.
  • Resident Appreciation Bonus: An annual “thank you” from our residents recognizing your service and dedication.

Apply Today
If you enjoy creating a welcoming environment and delivering excellent customer service, we encourage you to apply. Apply today and join the Capitol Lakes team!

Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: PART_TIME

Apply