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Part Time Help Desk Jobs in Madison, WI (NOW HIRING)

Receptionist

Lake Mills, WI · On-site

$16 - $18/hr

Job Type Part-time Description Receptionist - Lake Mills RV Why Kunes Automotive and RV Group? At ... In this front desk role, you'll greet live customers, answer a multi-line phone system, register ...

Showing results 21-40

Part Time Help Desk information

See Madison, WI salary details

$10

$21

$33

How much do part time help desk jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for part time help desk in Madison, WI is $21.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a part time help desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What is a part time help desk job?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.
What are the most commonly searched types of Help Desk jobs in Madison, WI? The most popular types of Help Desk jobs in Madison, WI are:
Infographic showing various Part Time Help Desk job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 33% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,687 per year, or $21 per hour.

$14.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Job description

At Park Vista, we believe it is an honor and privilege to care for those who once cared for us.  Our mission is to help our residents live out their best years, so families can return to the important role of a loved one and leave the role of caretaker to our qualified and compassionate team members.

We are looking for a Part-Time Receptionist to work every Saturday and Sunday or every other Saturday and Sunday morning and join our amazing team and help us focus on our four core values: Dignity, Collaboration, Compassion, and Transparency.  Come join us at Park Vista, where we 'Make It Matter' for our residents, families and team members.  

JOB TITLE: Receptionist

WORKER CATEGORY: Part-Time

WORKER HOURS: Saturday and Sunday, 8:00 AM - 2:00 PM

RECEPTIONIST BASE WAGE: $14.50 per hour, plus $1.50 per hour Weekend Shift Differential

RECEPTIONIST BENEFITS: 

  • Paid Time Off (PTO)
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401k after one year of employment

RECEPTIONIST ROLES & RESPONSIBILITIES INCLUDE:

  • Answer all incoming calls courteously and professionally
  • Answer all incoming door rings and direct visitors
  • Check building / front desk voicemail daily and relay messages
  • Take appropriate messages from callers/families/residents - date/time, from, to, message, callback number, etc.
  • Assist Culinary Department with serving meals as needed
  • Assist Activities Department as needed
  • Assist in organization of office area - check office supplies, report items needing to be reordered, unpack supplies and restock
  • Manage sign in/out for residents and guests (ensuring screening is complete)
  • Deliver all packages / mail at front desk area/front vestibule to resident rooms
  • Perform clerical duties as requested - photocopying, faxing, filing, collating, mailing


*A Complete Receptionist Job Description Provided Upon Hire*