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Part Time Help Desk Jobs in Wisconsin (NOW HIRING)

Festival Foods

Guest Service Desk Clerk

Weston, WI · On-site

$14 - $17.25/hr

Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ... Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly ...

Festival Foods

Guest Service Desk Clerk

Weston, WI · On-site

$14 - $17.25/hr

Weston Part-Time ABOUT FESTIVAL FOODS: We are a Wisconsin grocer that is committed to giving back ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...

Festival Foods

Guest Service Desk Clerk

Fond Du Lac, WI · On-site

$13.75 - $17/hr

Fond du Lac Part-Time ABOUT FESTIVAL FOODS: We are a Wisconsin grocer that is committed to giving ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI

$13.25 - $16.25/hr

Baraboo Part-Time ABOUT FESTIVAL FOODS: We are a Wisconsin grocer that is committed to giving back ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...

YMCA of Dane County

Member Service Professional

Sun Prairie, WI · On-site

$12.50 - $15.50/hr

Member Service Professional Front Desk Staff - Sun Prairie YMCA PART TIME! Weekdays 11 am to 5pm ... We are currently looking for high energy individuals with a passion for helping others to join our ...

YMCA of Dane County

Member Service Professional

Sun Prairie, WI · On-site

$12.50 - $15.50/hr

Member Service Professional Front Desk Staff - Sun Prairie YMCA PART TIME! Weekdays 11 am to 5pm ... We are currently looking for high energy individuals with a passion for helping others to join our ...

County of Shawano

Support Technician II

Shawano, WI · On-site

$24.58 - $28.09/hr

Deferred Compensation (457) Retirement Plans Shawano County is pleased to offer our part-time ... help desk tickets. Provide oversight and technical assistance to Support Tech I and Helpdesk ...

Menards, Inc.

Part-Time Cashier & Front End Team

Green Bay, WI · On-site

$11.50 - $15.50/hr

Our Cashiers provide a fun, fast, and friendly Customer Service at the register and service desk ... help make sure our Customers have No Waiting for Savings! Apply today! We are hiring immediately ...

Menards, Inc.

Part-Time Cashier & Front End Team

Onalaska, WI · On-site

$11 - $14.75/hr

Our Cashiers provide a fun, fast, and friendly Customer Service at the register and service desk ... help make sure our Customers have No Waiting for Savings! Apply today! We are hiring immediately ...

Menards, Inc.

Part-Time Cashier & Front End Team

La Crosse, WI · On-site

$11 - $14.75/hr

Our Cashiers provide a fun, fast, and friendly Customer Service at the register and service desk ... help make sure our Customers have No Waiting for Savings! Apply today! We are hiring immediately ...

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All JobsHelp Desk JobsPart Time Help Desk JobsPart Time Help Desk Jobs in Wisconsin

Part Time Help Desk information

What are the key skills and qualifications needed to thrive as a Part Time Help Desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are part time help desk jobs?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.
What are the most commonly searched types of Help Desk jobs in Wisconsin? The most popular types of Help Desk jobs in Wisconsin are:
What cities in Wisconsin are hiring for Part Time Help Desk jobs? Cities in Wisconsin with the most Part Time Help Desk job openings:
Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Wisconsin as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 2% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Guest Service Desk Clerk

Guest Service Desk Clerk

Festival Foods

Weston, WI • On-site

$14 - $17.25/hr

Part-time

Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Festival Foods rating

6.4

Company rating: 6.4 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

38th of 120 rated grocery stores

Job description

Company Overview
ABOUT FESTIVAL FOODS:
We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.
Job Summary
Join our Festival Foods team as a Guest Services Clerk!
Job Title: Guest Service Desk Clerk
Reports to: Guest Services Manager
External Job Description
What You'll Do:
As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include:
  • Provide Outstanding Service: Take ownership of guest interactions by responding promptly to inquiries, offering product and service information, and resolving complaints in a friendly, professional manner-whether in-person, by phone, or electronically.
  • Ensure Smooth Operations: Accurately and efficiently process transactions, maintain cash and media at the Service Counter, and manage tasks like cashier tills distribution and additional services such as DMV, Lottery, and ticket sales.
  • Support Guest Needs: Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and actions. Direct unresolved issues to appropriate resources.
  • Quality Standards: Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
  • Money Handling: Distributes cashier tills and partners with cashiers throughout the day to ensure associate and guest needs are being met. Accurately and efficiently process transactions and accurately maintain all cash and media at Service Counter registers.
  • Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
  • Collaborate with the Team: Perform other duties as assigned.

What We're Looking For:
To succeed as a Festival Foods Guest Services Clerk, you should have:
  • Availability: Minimum availability must include 16 hours a week with a minimum of 8 hours per day during available days.
  • Customer Focus: A genuine interest in helping and engaging with guests, with strong interpersonal and guest service skills.
  • Attention to Detail: The ability to process information accurately through the register system, and a good sense of prioritizing multiple tasks.
  • Communication Skills: Ability to communicate effectively with both guests and associates.
  • Technical Skills: Operate all necessary equipment and excel in an environment with a wide range of goods and services.
  • Teamwork: Strong communication and collaboration skills, with an interest in supporting your team's success.

Physical Demands and Work Environment:
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment
  • Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above
  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed

Work Schedule:
The Guest Services Clerk is a position with part-time or full-time opportunities. The schedule may include mornings, afternoons, evenings, weekends, and holidays, based on your availability.
This role is a fantastic opportunity to interact with guests, create memorable experiences, and contribute to a friendly and welcoming environment at Festival Foods.
Benefits Overview
WHY YOU'LL LOVE IT HERE:
  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
    At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

    • What Festival Foods employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Festival Foods logo

    About Festival Foods

    Sourced by ZipRecruiter

    Festival Foods serves guests in 40 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

    Industry

    Retail

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    De Pere, WI, US

    Year founded

    1946

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