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Part Time Etsy Customer Service Jobs (NOW HIRING)

Burlington Stores

Customer Service Lead - Part-Time

NY · On-site

$18/hr

As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives ...

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Part Time Etsy Customer Service information

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$26

How much do part time etsy customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for part time etsy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a part time Etsy customer service job?

Part Time Etsy Customer Service jobs involve assisting buyers and sellers on the Etsy platform with questions, order issues, returns, and general support, but on a part-time schedule. Employees typically respond to customer inquiries via email, chat, or sometimes phone, helping resolve problems and ensuring a positive shopping experience. These roles require good communication skills, patience, and familiarity with Etsy’s policies and procedures. Working part time allows for flexible hours, making it suitable for students, parents, or those seeking supplemental income.

What are the key skills and qualifications needed to thrive as a part time Etsy customer service representative?

To thrive as a Part Time Etsy Customer Service representative, you need strong communication skills, attention to detail, and familiarity with e-commerce platforms, often supported by prior customer service experience. Proficiency in using Etsy's seller dashboard, helpdesk software like Zendesk, and basic knowledge of order management systems is typically required. Patience, problem-solving abilities, and a positive attitude are standout soft skills for handling diverse customer inquiries and resolving issues. These skills ensure efficient support, customer satisfaction, and contribute to a positive shopping experience on the Etsy platform.

What are some common challenges faced by part time Etsy customer service representatives, and how can they be managed?

Part-time Etsy customer service representatives often encounter challenges such as managing multiple inquiries during peak shopping periods, handling difficult or dissatisfied customers, and staying updated with Etsy's evolving policies. Balancing these responsibilities within a part-time schedule requires strong organizational skills and effective communication. Utilizing Etsy's help resources, maintaining a calm and empathetic tone, and collaborating with other team members can help resolve issues efficiently while providing excellent customer support.

What is the difference between Part Time Etsy Customer Service vs Part Time eBay Customer Service?

AspectPart Time Etsy Customer ServicePart Time eBay Customer Service
Required CredentialsBasic communication skills, familiarity with Etsy platformBasic communication skills, familiarity with eBay platform
Work EnvironmentOnline, home-based, flexible hoursOnline, home-based, flexible hours
Employer & Industry UsageEtsy sellers, handmade and vintage goodseBay sellers, diverse product categories
Common Search & Comparison IntentDifferences in customer service roles between Etsy and eBayDifferences in customer service roles between Etsy and eBay

Both roles involve online customer support for e-commerce platforms, requiring communication skills and platform familiarity. Etsy Customer Service focuses on handmade and vintage goods, while eBay Customer Service covers a broader range of products. The work environment is similar—remote and flexible—making these roles comparable in many aspects.

Does Etsy offer part-time jobs?

Etsy offers part-time customer service positions that typically involve flexible schedules and remote work. These roles often require good communication skills and familiarity with online platforms, making them suitable for individuals seeking flexible employment options.
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What are the most commonly searched types of Etsy Customer Service jobs?

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What states have the most Part Time Etsy Customer Service jobs?

States with the most job openings for Part Time Etsy Customer Service jobs include:

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The top searched job categories for Part Time Etsy Customer Service jobs are:

Part Time Etsy Customer Service jobs near you
Infographic showing various Part Time Etsy Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Lead - Part-Time

Burlington Stores

Columbia, SC • On-site

$14/hr

Part-time

Medical, Retirement, PTO

Re-posted 13 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 942 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead !
Overview:
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities:
  • Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
  • Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
  • Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

Requirements:
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $14.00 per hour - $14.00 per hour
Location 00128 - Columbia
Posting Number P1-1076086-5
Address 302 Bush River Road
Zip Code 29210
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $14.00 - $14.00 per hour

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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