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Part Time Customer Service Agent Jobs in Raleigh, NC

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Customer Service Representative

Lillington, NC · On-site

$13.50 - $18.25/hr

Store 2720406: 1404 S Main St, Lillington, North Carolina 27546 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to ...

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Customer Service Representative

Fuquay Varina, NC · On-site

$13.25 - $18/hr

Store 2723146: 1720 N Main St, Fuquay-Varina, North Carolina 27526 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you ...

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Customer Service Representative

Apex, NC

$12.25 - $16.50/hr

Store 2720846: 1800 Laura Duncan Rd, Apex, North Carolina 27523 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to ...

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Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Store 2706330: 3308 Nc Hwy 55, Durham, North Carolina 27713 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

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All JobsCustomer Service Agent JobsPart Time Customer Service Agent JobsPart Time Customer Service Agent Jobs in Raleigh, NC

Part Time Customer Service Agent information

See Raleigh, NC salary details

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$17

$26

How much do part time customer service agent jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for part time customer service agent in Raleigh, NC is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.38 per hour, depending on experience, location, and employer.

What is the difference between Part Time Customer Service Agent vs Part Time Call Center Representative?

AspectPart Time Customer Service AgentPart Time Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail stores, service centers, online supportCall centers, telecommunication companies, customer support centers
Employer & Industry UsageRetail, hospitality, e-commerceTelecom, tech support, insurance
Search & Comparison IntentCustomer service roles, part-time customer supportCall center jobs, telephonic customer service

Both roles involve assisting customers, but Part Time Customer Service Agents often work face-to-face or online in retail or service environments, while Part Time Call Center Representatives primarily handle customer inquiries via phone in call centers. The required skills and credentials are similar, but the work setting differs.

How do part time customer service agents typically balance workload and shift flexibility?

Part-time customer service agents often benefit from flexible scheduling, which can make it easier to balance work with personal commitments or other jobs. However, this flexibility may also mean adjusting to varying shift times, including evenings or weekends, depending on the employer’s needs. Clear communication with your supervisor and proactive shift planning can help manage workload expectations. Most teams use scheduling software to coordinate coverage and allow agents to swap shifts when needed, fostering a supportive team environment.

What are the key skills and qualifications needed to thrive as a part time customer service agent?

To thrive as a Part Time Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help agents build rapport and effectively resolve customer issues. These skills ensure customer satisfaction, efficient service delivery, and contribute to a positive brand reputation.

What is a part time customer service agent?

Part time customer service agents are employees who assist customers with inquiries, complaints, and other service-related issues, but work fewer hours than full-time staff—typically less than 35 hours per week. Their main responsibilities include answering calls or emails, resolving problems, providing information about products or services, and ensuring customer satisfaction. Part time positions offer flexibility for those balancing other commitments, such as students or individuals seeking supplemental income. While their hours may be limited, they are still expected to deliver professional and efficient service to customers.
What are the most commonly searched types of Customer Service Agent jobs in Raleigh, NC? The most popular types of Customer Service Agent jobs in Raleigh, NC are:
What are popular job titles related to Part Time Customer Service Agent jobs in Raleigh, NC? For Part Time Customer Service Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Service Agent jobs in Raleigh, NC look for? The top searched job categories for Part Time Customer Service Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Part Time Customer Service Agent jobs? Cities near Raleigh, NC with the most Part Time Customer Service Agent job openings:
Part Time Customer Service Agent jobs near you
Infographic showing various Part Time Customer Service Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,737 per year, or $17.7 per hour.

Customer Service Processing Technician I - Part Time

HNTB

Raleigh, NC

$21/hr

Part-time

Re-posted yesterday

HNTB rating

9.2

Company rating: 9.2 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

What We're Looking For

Are you interested in being a part of a fast-paced team that focuses on providing safe and efficient routing for the trucking/transportation industry? We're seeking a Part-Time Customer Service Processing Technician to join our HNTB team.
This is a customer service-focused position located on-site at the North Carolina Department of Transportation (NCDOT) Oversize/Overweight Permit Unit in Garner, North Carolina. The work hours are in the evening from 5 pm to 10 pm Monday through Friday. This is an excellent opportunity for a student or someone interested in working evenings.
Primary Focus Will Include:
Providing excellent customer service
Utilizing mapping and other software applications
Processing permit applications for NCDOT Oversize/Overweight Permit Unit
Preferred Qualifications and Skills:
Excellent customer service skills
Experience with mapping or routing software
Excellent written and verbal skills
Hourly rate:
Starting rate is $21/hour with the opportunity to advance.

What You'll Do:

  • Evaluates the state highway system infrastructure for proposed routing of specialty vehicles requiring permits such as oversize and/or overweight trucks.
  • Utilizes mapping and other software applications to analyze and evaluate maps, bridge weight, and clearance data. Interprets truck route ordinance and establishes safe routing for vehicle/vehicle combinations in partnership with industry professionals.
  • Processes transportation permit applications for appropriate agency.
  • Maintains up-to-date training for Purchase Card Industry (PCI) standards.
  • Performs other duties as assigned

What You'll Need:

  • High School Diploma/GED or equivalent

What We Prefer:

  • Excellent written and verbal communication skills

  • Excellent customer service skills

  • Proficiency in map reading and spatial orientation

Additional Information

Click here for benefits information: HNTB Total Rewards

Click here to learn more about Equal Opportunity Employer/Disability/Veteran

Visa sponsorship is not available for this position.#JS

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Locations:

Raleigh, NC (Raleigh Field)

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NOTICE TO THIRD-PARTY AGENCIES:

HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

What HNTB employees say

Pay

Benefits

Hours and flexibility

Workplace

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About HNTB

Sourced by ZipRecruiter

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Kansas City, MO, US

Year founded

1914

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