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Email Customer Service Jobs in Raleigh, NC (NOW HIRING)

Customer Service

Raleigh, NC · On-site

$15.50 - $21.25/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Essential Duties and Responsibilities: • Phone and Email Support: • Answer incoming phone calls ... • Issue service cases for customer issues and track progress until resolution. • Manage ...

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Essential Duties and Responsibilities: • Phone and Email Support: • Answer incoming phone calls ... • Issue service cases for customer issues and track progress until resolution. • Manage ...

Customer Service Representatiave

Raleigh, NC · On-site

$16.50 - $21.75/hr

Customer support is provided by telephone, email, mail and in-person. * Provide technical and administrative support for Wildlife Service Agents and other agency partners utilizing the GO Outdoors ...

New

Customer Service Agents

Raleigh, NC · On-site

$13.75 - $18.50/hr

Provide technical support over the phone and/or via email. * Implement solutions based on client ... Exceptional customer service and interpersonal skills with the ability to communicate effectively ...

Customer Service Represenative

Garner, NC · On-site

$14.25 - $19.50/hr

Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web. Communicate clearly and concisely with on-the-road employees to give ...

CSR

Apex, NC · On-site

$19/hr

Handle incoming customer inquiries via phone, email, and chat in a professional and friendly manner. * Provide information about our services, pricing, and packages to potential customers. * Assist ...

CUSTOMER SERVICE MANAGER

Garner, NC · On-site

$55K - $65K/yr

CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of ... Your referral will be able to apply by clicking the link in the email. You can check the status ...

CUSTOMER SERVICE MANAGER

Garner, NC · On-site

$55K - $65K/yr

CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of ... Your referral will be able to apply by clicking the link in the email. You can check the status ...

CUSTOMER SERVICE MANAGER

Garner, NC · On-site

$55K - $65K/yr

CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of ... Your referral will be able to apply by clicking the link in the email. You can check the status ...

CUSTOMER SERVICE MANAGER

Garner, NC · On-site

$55K - $65K/yr

CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of ... Your referral will be able to apply by clicking the link in the email. You can check the status ...

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service ... Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service ... Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.

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Email Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do email customer service jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for email customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the typical day-to-day responsibilities of an Email Customer Service representative?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in the Email Customer Service position, and why are they important?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an Email Customer Service job?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are the most commonly searched types of Email Customer Service jobs in Raleigh, NC? The most popular types of Email Customer Service jobs in Raleigh, NC are:
What are popular job titles related to Email Customer Service jobs in Raleigh, NC? For Email Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Email Customer Service jobs in Raleigh, NC look for? The top searched job categories for Email Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Email Customer Service jobs? Cities near Raleigh, NC with the most Email Customer Service job openings:

$15.50 - $21.25/hr

Other

Posted 13 days ago


Job description

About the job Customer Service
Customer Service Representative Travel Industry
Remote | Flexible Schedule |
About the Role:
We're looking for an enthusiastic and detail-oriented Customer Service Representative to join our growing travel team! In this role, you'll provide world-class service to clients before, during, and after their trips ensuring every traveler has a smooth, memorable experience.
Responsibilities:

  • Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings.
  • Provide quotes, itineraries, and travel recommendations based on client preferences.
  • Handle changes, cancellations, and special requests with professionalism and care.
  • Maintain accurate client profiles and documentation.
  • Collaborate with travel vendors, cruise lines, and resorts to resolve issues efficiently.
  • Follow up with clients post-travel to ensure satisfaction and encourage referrals.
  • Stay current on promotions, destinations, and supplier policies.
  • Support the sales and travel advisor team by ensuring excellent client experience.
Qualifications:
  • Strong communication and problem-solving skills.
  • Customer service or hospitality experience preferred (travel industry a plus!).
  • Self-motivated and organized, with attention to detail.
  • Comfortable working remotely and managing multiple clients at once.
  • Proficient in using online tools and booking platforms (training provided).
  • Passion for travel and helping others create unforgettable memories!
Perks:
  • Full training and certification programs provided.
  • Flexible work-from-home schedule.
  • Access to travel discounts and exclusive perks.
  • Growth opportunities and performance bonuses.