Raleigh, NC · On-site
$15 - $20.25/hr
... email, and chat. * Assist customers in troubleshooting and resolving product issues or service ... related inquiries. * Provide accurate product information and guidance to customers to facilitate ...
Raleigh, NC · On-site
$15 - $20.25/hr
... email, and chat. * Assist customers in troubleshooting and resolving product issues or service ... related inquiries. * Provide accurate product information and guidance to customers to facilitate ...
Customer Service & Operations Representative Southern Pest Solutions, Inc., Pittsboro, NC ... A constant stream of emails across GorillaDesk and Outlook. The Core of the Job: GorillaDesk ...
Quick apply
Customer Service & Operations Representative Southern Pest Solutions, Inc., Pittsboro, NC ... A constant stream of emails across GorillaDesk and Outlook. The Core of the Job: GorillaDesk ...
$13 - $16/hr
Greet and assist customers in person, over the phone, and via email, ensuring a welcoming and helpful experience * Provide information about products and services, helping customers choose the best ...
Quick apply
$13 - $16/hr
Greet and assist customers in person, over the phone, and via email, ensuring a welcoming and helpful experience * Provide information about products and services, helping customers choose the best ...
Raleigh, NC · On-site
$18 - $20/hr
As the voice of Garage Door Specialist, you'll be the first point of contact for customers-delivering exceptional service and support across phone, email, and chat. * Provide professional, empathetic ...
Raleigh, NC · On-site
$18 - $20/hr
As the voice of Garage Door Specialist, you'll be the first point of contact for customers-delivering exceptional service and support across phone, email, and chat. * Provide professional, empathetic ...
Raleigh, NC · On-site
$15.50 - $21.25/hr
Communicate with clients through email, phone, and messaging platforms to answer questions and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...
Raleigh, NC · On-site
$15.50 - $21.25/hr
Communicate with clients through email, phone, and messaging platforms to answer questions and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...
Durham, NC · On-site
$14.50 - $19.75/hr
Communicate with clients through email, phone, and messaging platforms to answer questions and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...
Durham, NC · On-site
$14.50 - $19.75/hr
Communicate with clients through email, phone, and messaging platforms to answer questions and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...
Customer Service & Operations Representative Southern Pest Solutions, Inc., Pittsboro, NC ... A constant stream of emails across GorillaDesk and Outlook. The Core of the Job: GorillaDesk ...
Quick apply
Customer Service & Operations Representative Southern Pest Solutions, Inc., Pittsboro, NC ... A constant stream of emails across GorillaDesk and Outlook. The Core of the Job: GorillaDesk ...
Customer Service & Operations Representative Southern Pest Solutions, Inc., Pittsboro, NC ... A constant stream of emails across GorillaDesk and Outlook. The Core of the Job: GorillaDesk ...
Quick apply
Customer Service & Operations Representative Southern Pest Solutions, Inc., Pittsboro, NC ... A constant stream of emails across GorillaDesk and Outlook. The Core of the Job: GorillaDesk ...
$21 - $24/hr
Receive a high volume of inbound calls, emails, and texts * Monitor Social Media Accounts ... Use best practices in customer service techniques to develop rapport and build relationships with ...
Quick apply
$21 - $24/hr
Receive a high volume of inbound calls, emails, and texts * Monitor Social Media Accounts ... Use best practices in customer service techniques to develop rapport and build relationships with ...
Raleigh, NC · On-site
$18 - $20/hr
As the voice of Garage Door Specialist, you'll be the first point of contact for customers--delivering exceptional service and support across phone, email, and chat. * Provide professional ...
Raleigh, NC · On-site
$18 - $20/hr
As the voice of Garage Door Specialist, you'll be the first point of contact for customers--delivering exceptional service and support across phone, email, and chat. * Provide professional ...
Pittsboro, NC · On-site
$11.25 - $15.25/hr
Customer Service & Operations Representative Southern Pest Solutions, Inc., Pittsboro, NC ... A constant stream of emails across GorillaDesk and Outlook. The Core of the Job: GorillaDesk ...
Pittsboro, NC · On-site
$11.25 - $15.25/hr
Customer Service & Operations Representative Southern Pest Solutions, Inc., Pittsboro, NC ... A constant stream of emails across GorillaDesk and Outlook. The Core of the Job: GorillaDesk ...
$16 - $18/hr
This position is required to transfer, provide information and offer assistance and occasionally sell on all aspects of Triangle Home Services to potential and current customers by telephone, email ...
Quick apply
$16 - $18/hr
This position is required to transfer, provide information and offer assistance and occasionally sell on all aspects of Triangle Home Services to potential and current customers by telephone, email ...
$15 - $18/hr
Work with customers in numerous ways such as email, telephone, in-person and at their place of ... Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or ...
Quick apply
$15 - $18/hr
Work with customers in numerous ways such as email, telephone, in-person and at their place of ... Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or ...
Raleigh, NC · On-site
$15.50 - $21.25/hr
... email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service ...
Raleigh, NC · On-site
$15.50 - $21.25/hr
... email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service ...
$15.50 - $21.25/hr
Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to ... Demonstrate outstanding customer service, telephone/verbal communication, and generous listening ...
$15.50 - $21.25/hr
Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to ... Demonstrate outstanding customer service, telephone/verbal communication, and generous listening ...
$15.50 - $21.25/hr
Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to ... Demonstrate outstanding customer service, telephone/verbal communication, and generous listening ...
$15.50 - $21.25/hr
Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to ... Demonstrate outstanding customer service, telephone/verbal communication, and generous listening ...
Raleigh, NC · On-site
$15.50 - $21.25/hr
* Deliver excellent customer service and professionalism to all customers via telephone, email, and web-based support * Answer or initiate calls to customers to understand and address inquiries ...
New
Raleigh, NC · On-site
$15.50 - $21.25/hr
* Deliver excellent customer service and professionalism to all customers via telephone, email, and web-based support * Answer or initiate calls to customers to understand and address inquiries ...
New
Raleigh, NC · On-site +1
$17/hr
Customer Service Specialist Pay Rate: $17.00 per hour Location: Remote About the Role We are ... Handle inbound and outbound calls, chats, and emails with professionalism and empathy * Resolve ...
Raleigh, NC · On-site +1
$17/hr
Customer Service Specialist Pay Rate: $17.00 per hour Location: Remote About the Role We are ... Handle inbound and outbound calls, chats, and emails with professionalism and empathy * Resolve ...
Lillington, NC · On-site
$12.25 - $16.75/hr
... customer-facing requests, recording and distributing messages, taking payments, filing and ... email, and internet.
Lillington, NC · On-site
$12.25 - $16.75/hr
... customer-facing requests, recording and distributing messages, taking payments, filing and ... email, and internet.
Lillington, NC · On-site
$12.25 - $16.75/hr
... customer-facing requests, recording and distributing messages, taking payments, filing and ... email, and internet.
Lillington, NC · On-site
$12.25 - $16.75/hr
... customer-facing requests, recording and distributing messages, taking payments, filing and ... email, and internet.
$9.58 - $11.09
2% of jobs
$11.09 - $12.60
4% of jobs
$12.60 - $14.11
11% of jobs
$14.94 is the 25th percentile. Wages below this are outliers.
$14.11 - $15.61
15% of jobs
The median wage is $17 / hr.
$15.61 - $17.12
20% of jobs
$17.12 - $18.63
15% of jobs
$19.67 is the 75th percentile. Wages above this are outliers.
$18.63 - $20.14
13% of jobs
$20.14 - $21.65
7% of jobs
$21.65 - $23.15
6% of jobs
$23.15 - $24.66
4% of jobs
$24.66 - $26.17
3% of jobs
$9
$18
$26
In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.
To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.
An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.
$15 - $20.25/hr
Other
Posted 2 days ago
