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Email Customer Service Jobs in Raleigh, NC (NOW HIRING)

Customer Service Representative

Oxford, NC · On-site

$14.75 - $20/hr

Competitive hourly rate based on experience Responsibilities Provide outstanding customer service by phone and email Process customer orders accurately and efficiently Answer questions regarding ...

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service ... Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service ... Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.

Customer Service Agent

Raleigh, NC · On-site

$15 - $20.25/hr

... email, and chat. * Assist customers in troubleshooting and resolving product issues or service ... related inquiries. * Provide accurate product information and guidance to customers to facilitate ...

Travel Customer Service

Raleigh, NC · On-site

$15.50 - $21.25/hr

Communicate with clients through email, phone, and messaging platforms to answer questions and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...

Travel Customer Service

Durham, NC · On-site

$14.50 - $19.75/hr

Communicate with clients through email, phone, and messaging platforms to answer questions and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some ...

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some ...

Showing results 21-40

Email Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do email customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for email customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are the most commonly searched types of Email Customer Service jobs in Raleigh, NC?

The most popular types of Email Customer Service jobs in Raleigh, NC are:

What are popular job titles related to Email Customer Service jobs in Raleigh, NC?

For Email Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Email Customer Service jobs?

Cities near Raleigh, NC with the most Email Customer Service job openings:

Infographic showing various Email Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative

Qualified Staffing

Oxford, NC

$14.75 - $20/hr

Full-time

Re-posted 3 days ago


Job description

Customer Service Representative
Location: Oxford, NC
Schedule: Monday-Thursday, 8:00 AM-5:00 PM | Friday, 8:00 AM-2:00 PM
Job Type: Full-Time
Pay: Competitive hourly rate based on experience

Responsibilities
Provide outstanding customer service by phone and email
Process customer orders accurately and efficiently
Answer questions regarding products, pricing, inventory, and order status
Support the sales team with customer and product information
Maintain accurate inventory and customer data across business systems
Build positive relationships with customers and internal team members
Assist with additional administrative and customer support tasks as needed

Qualifications
Minimum of 2 years of customer service experience
High school diploma or GED required (Bachelor's degree preferred)
Strong verbal and written communication skills
Proficient in Microsoft Office, especially Excel
Excellent organizational and time management skills
Strong attention to detail and accuracy
Ability to work independently while contributing to a team environment
Experience with NetSuite is a plus but not required
If you're looking for a long-term opportunity with a company that values teamwork, customer service, and professional growth, we'd love to hear from you! Apply today!

Qualified Staffing logo

About Qualified Staffing

Sourced by ZipRecruiter

Welcome to Qualified Staffing - Your Staffing Solution at Work. Since 1988, we have proudly served businesses and job seekers with honesty, integrity and passion. Staffing solutions provided for manufacturing, warehouse, clerical, professional, technical and call center needs. We are ready to go to work for you!

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Flint, MI, US

Year founded

1988

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