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Part Time Computer Support Specialist Jobs (NOW HIRING)

CJR

Part-Time Youth Support Specialist

Litchfield, CT · On-site

$23/hr

Youth Support Specialist - Job #561 Litchfield, CT 06759 Part Time 12 hours per week Thurs-Sat 9am ... Employee discounts (cell phone, computer) * Employee Assistance Program (EAP) * Qualified Public ...

CJR

Part-Time Youth Support Specialist

Litchfield, CT · On-site

$23/hr

Youth Support Specialist - Job #561 Litchfield, CT 06759 Part Time 12 hours per week Thurs-Sat 9am ... Employee discounts (cell phone, computer) * Employee Assistance Program (EAP) * Qualified Public ...

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How much do part time computer support specialist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for part time computer support specialist in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What is a part time computer support specialist?

Part time computer support specialists are professionals who assist users with technical issues related to computer hardware, software, and networks on a part-time basis. They troubleshoot problems, provide technical guidance, and help maintain system functionality for organizations or individual clients. Working part time means their hours are limited, often offering flexibility for students, parents, or those seeking a secondary job. Their responsibilities can include resolving help desk tickets, setting up new equipment, and offering remote or on-site support. This role typically requires strong problem-solving skills and knowledge of common operating systems and applications.

What are the key skills and qualifications needed to thrive as a part time computer support specialist, and why are they important?

To thrive as a Part Time Computer Support Specialist, you need a solid foundation in computer hardware, software troubleshooting, and networking basics, often supported by a relevant associate degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Excellent problem-solving abilities, patience, and strong verbal communication help you effectively support users and resolve issues efficiently. These skills ensure timely technical assistance, minimize downtime, and enhance user satisfaction in diverse work environments.

What are the typical work hours and on-call expectations for a part time computer support specialist?

Part Time Computer Support Specialists usually work flexible hours, often scheduled to align with periods of high demand, such as mornings, evenings, or weekends. While most part-time roles have set shifts, some may require occasional on-call availability to address urgent technical issues outside of regular hours. The specific schedule can vary depending on the organization's size and the nature of its IT environment. It's common for specialists to coordinate closely with full-time IT staff to ensure seamless support coverage and effective problem resolution.

What is the difference between Part Time Computer Support Specialist vs Part Time IT Technician?

AspectPart Time Computer Support SpecialistPart Time IT Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, Network+ (often required)
Work EnvironmentHelp desks, client sites, remote supportHelp desks, client sites, remote support
Industry UsageIT services, tech support companies, corporateIT services, tech support companies, corporate
Job FocusTroubleshooting hardware/software, user supportHardware repairs, network issues, system setup

Both roles involve providing technical support, often requiring similar certifications and working in comparable environments. The main difference is that a Part Time Computer Support Specialist typically focuses more on user support and troubleshooting, while a Part Time IT Technician may handle hardware repairs and network setup. Both are essential in IT support teams and serve similar industries.

What cities are hiring for Part Time Computer Support Specialist jobs?

Cities with the most Part Time Computer Support Specialist job openings:

What are the most commonly searched types of Computer Support Specialist jobs?

The most popular types of Computer Support Specialist jobs are:

What states have the most Part Time Computer Support Specialist jobs?

States with the most job openings for Part Time Computer Support Specialist jobs include:

Part Time Computer Support Specialist jobs near you

Part-Time: Customer Support Specialist

Opportunity Education Network

Denver, CO • Remote

$18.50 - $25/hr

Full-time, Part-time

Posted 7 days ago

Job description

Part-Time: Customer Support Specialist 

Opportunity Education is seeking a part-time Customer Support Specialist to support educators, schools, and administrators using Feedback Forward, an app for daily exit tickets. The Customer Support Specialist will help educators and schools get the most from Feedback Forward by providing responsive support, troubleshooting technical issues, and strengthening the resources and processes that enable successful product adoption.

We are looking for someone who understands schools firsthand. The ideal candidate is a former teacher, educator, instructional technology specialist, or other school-based professional who is highly comfortable with technology and can understand both the technical problem a teacher is experiencing and the classroom realities that shape how the product is used. 

This role is up to 30 hours per week and is fully remote, with preference for candidates based in Denver. There is an opportunity for this position to grow into full-time employment.

Responsibilities

The Customer Support Specialist is responsible for the following activities and outcomes:

  • Serve as a primary point of contact for teachers, school administrators, and other Feedback Forward users, providing timely product and technical support primarily through email and calls when needed.
  • Troubleshoot product issues with an understanding of both the technical problem and the classroom context in which it occurs.
  • Create, manage, and continuously improve customer support processes within OE's support ticketing platform, including prioritization, documentation, follow-up, and escalation.
  • Support schools and administrators with integrations, rostering, account access, and data synchronization across platforms such as Clever, Google, and student information systems (SIS).
  • Share product updates and release announcements with customers, clearly communicating new features, improvements, and changes relevant to educators.
  • Develop onboarding, technical setup, and self-service resources, including Help Center articles, best-practice guides, and short instructional videos.
  • Identify recurring questions, issues, and customer feedback to improve support processes and surface actionable insights and product opportunities to the product team.
  • Work closely with product and engineering to reproduce, document, escalate, and resolve technical issues.
  • Develop deep expertise in Feedback Forward and independently manage support responsibilities with timely, high-quality communication.
Personal Characteristics

The Opportunity Education team is distributed across various US and overseas locations. To work effectively, the Customer Support Specialist should display the following characteristics:

  • Strong empathy for teachers and an understanding of classroom realities
  • Clear, effective written and verbal communication skills
  • Ability to explain technical concepts simply and practically
  • Strong organization, attention to detail, and follow-through
  • Ability to work independently, prioritize effectively, and know when to collaborate or escalate
  • A service-oriented mindset focused on helping educators succeed
  • Curiosity about how educators use technology and how to make it work better for them
Qualifications
  • 3+ years of experience in K–12 education, educational technology, customer support, instructional technology, or a related field
  • Direct experience working in schools or closely supporting teachers and school staff; classroom teaching experience strongly preferred
  • Strong familiarity with school technology, including Google Classroom, Clever, SIS, SSO, and rostering tools
  • Experience troubleshooting account access, rostering, synchronization, integrations, and related technical issues
  • Excellent writing and communication skills for both customer support and self-service resources
  • Ability to work effectively in a remote, collaborative team environment

Preferred:

  • Former classroom teacher, instructional coach, or school technology specialist
  • Experience supporting an education technology product
  • Experience with customer support ticketing platforms and school/district implementations
  • Experience creating Help Center articles, instructional videos, or other support resources
  • Based in or near the Denver area

To apply or for more information about the role, contact us at jobs@opportunityeducation.org. 

Apply