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How much do part time airline customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for part time airline customer service in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $18.51 per hour, depending on experience, location, and employer.

What does a part time airline customer service representative do?

A Part Time Airline Customer Service agent assists passengers at the airport with check-in, boarding, baggage handling, and answering questions about flights. They provide information regarding flight schedules, delays, and policies, and help resolve any customer issues or concerns. These agents work varied shifts, often including evenings, weekends, and holidays, depending on flight schedules. The role requires strong communication skills, patience, and the ability to work efficiently under pressure.

What are the key skills and qualifications needed to thrive as a part time airline customer service representative?

To thrive as a Part Time Airline Customer Service Representative, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, check-in kiosks, and ticketing platforms is commonly required. Outstanding communication, patience, and conflict resolution skills help you excel in assisting diverse travelers and managing stressful situations. These abilities are essential for ensuring positive passenger experiences and efficient airport operations.

What are the main challenges faced by part time airline customer service representatives, and how can I prepare for them?

Part-time airline customer service agents often face challenges such as managing high passenger volumes during peak travel times, adapting to irregular shift schedules, and resolving customer concerns quickly and professionally. You may also need to coordinate with other airport departments, like baggage handling or security, to address passenger needs efficiently. Preparing by developing strong communication and problem-solving skills, and being comfortable working in a fast-paced, team-oriented environment, can help you succeed in this role.

What is the difference between Part Time Airline Customer Service vs Part Time Airport Ticketing Agent?

AspectPart Time Airline Customer ServicePart Time Airport Ticketing Agent
Required CredentialsCustomer service experience, sometimes certification in airline policiesCustomer service skills, possibly certification in airline or security procedures
Work EnvironmentCustomer service counters, gate areas, onboard assistanceTicketing counters, check-in areas, security checkpoints
Employer & Industry UsageAirlines, travel agencies

Part Time Airline Customer Service and Part Time Airport Ticketing Agent roles both involve assisting travelers and require customer service skills. However, airline customer service focuses more on passenger assistance during flights and at airline counters, while airport ticketing agents primarily handle check-in, ticketing, and boarding processes at the airport. Both roles are essential in the airline industry and often share similar credentials and work environments.

More about Part Time Airline Customer Service jobs

What cities are hiring for Part Time Airline Customer Service jobs?

Cities with the most Part Time Airline Customer Service job openings:

What are the most commonly searched types of Airline Customer Service jobs?

The most popular types of Airline Customer Service jobs are:

What states have the most Part Time Airline Customer Service jobs?

States with the most job openings for Part Time Airline Customer Service jobs include:

Part Time Airline Customer Service jobs near you
Infographic showing various Part Time Airline Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,054 per year, or $17.3 per hour.

Part-Time Airline Agent, Cross-Utilized

New Bern, NC • On-site

TREGO DUGAN AVIATION OF GRAND ISLAND INC
Aviation • 1 - 5K employees

6.2

Company rating: 6.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

42nd of 67 rated aviation services

Great coworkers

People enjoy working here

Respectful managers

Learn more about TREGO DUGAN AVIATION OF GRAND ISLAND INCexternal

$14/hr

Part-time

PTO

Re-posted 24 days ago

Job description

Must be able to work a flexible schedule including nights, weekends, and holidays.  Hours will vary based upon flight schedules. 

Number of weekly hours may increase or decrease due to seasonal flight changes.


Airline Customer/Ramp Service Agent 
Starting wage $14/hour
  • Paid Time Off
  • Must have a valid driver's license
  • Must pass a 10-year background check and pre-employment drug test
  • Must be able to complete required training

General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, and commissary duties as required.

Essential Duties and Responsibilities:

  • The ideal candidate must be people-oriented, highly motivated, and have a positive and friendly attitude.
  • Processing Customers' tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats.
  • Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.
  • Handling denied boarding situations, soliciting volunteers, accommodating customers, and providing hotel, meal, and taxi vouchers when appropriate.
  • Ensures FAA, Airline, and airport regulations are followed. Enforces safety/security measures and protects sensitive zones.
  • Assists Customers with special needs, i.e., Customers who need assistance in boarding.
  • Loading and uploading baggage on and off the aircraft.
  • Marshaling in the planes and pushing back the aircraft.
  • Excellent communication skills.
  • Work in extreme outdoor conditions.
  • Ability to push/pull/lift 70 lbs. continuously.
  • Able to read and write English; bilingual skills a plus.
  • Ability to work efficiently under time constraints.
  • Must be available to work varied hours, including swing and graveyard shifts, plus weekends and holidays
  • Other duties as assigned by the Station Leader.
  • Must be 18 years or older.
  • Must pass a ten (10) year background check and pre-employment drug test.
  • Must have authorization to work in the U.S. as defined in the Immigration Act of 1986.
  • Able to attend required training.
  • Valid Driver’s license

Competency/Behavioral Requirements: Be pleasant with others on the job and display a good-natured, cooperative attitude. Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail. Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations. Accept criticism and deal calmly and effectively with high-stress situations, be open to change (positive or negative), and be willing to accept considerable variety in the workplace—willingness to take on responsibilities and challenges. Be sensitive to others' needs and feelings and be helpful on the job. Abiding by TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done. Be persistent in the face of obstacles.

Physical Demands:
Must be able to carry a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the position's essential functions safely.
Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

Other Requirements and Qualifications: Education: High School diploma or equivalent.

Knowledge: Possess basic computer skills


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