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How much do part time airline customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for part time airline customer service in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a part time airline customer service representative?

To thrive as a Part Time Airline Customer Service Representative, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, check-in kiosks, and ticketing platforms is commonly required. Outstanding communication, patience, and conflict resolution skills help you excel in assisting diverse travelers and managing stressful situations. These abilities are essential for ensuring positive passenger experiences and efficient airport operations.

What is the difference between Part Time Airline Customer Service vs Part Time Airport Ticketing Agent?

AspectPart Time Airline Customer ServicePart Time Airport Ticketing Agent
Required CredentialsCustomer service experience, sometimes certification in airline policiesCustomer service skills, possibly certification in airline or security procedures
Work EnvironmentCustomer service counters, gate areas, onboard assistanceTicketing counters, check-in areas, security checkpoints
Employer & Industry UsageAirlines, travel agencies

Part Time Airline Customer Service and Part Time Airport Ticketing Agent roles both involve assisting travelers and require customer service skills. However, airline customer service focuses more on passenger assistance during flights and at airline counters, while airport ticketing agents primarily handle check-in, ticketing, and boarding processes at the airport. Both roles are essential in the airline industry and often share similar credentials and work environments.

What does a part time airline customer service representative do?

A Part Time Airline Customer Service agent assists passengers at the airport with check-in, boarding, baggage handling, and answering questions about flights. They provide information regarding flight schedules, delays, and policies, and help resolve any customer issues or concerns. These agents work varied shifts, often including evenings, weekends, and holidays, depending on flight schedules. The role requires strong communication skills, patience, and the ability to work efficiently under pressure.

What are the main challenges faced by part time airline customer service representatives, and how can I prepare for them?

Part-time airline customer service agents often face challenges such as managing high passenger volumes during peak travel times, adapting to irregular shift schedules, and resolving customer concerns quickly and professionally. You may also need to coordinate with other airport departments, like baggage handling or security, to address passenger needs efficiently. Preparing by developing strong communication and problem-solving skills, and being comfortable working in a fast-paced, team-oriented environment, can help you succeed in this role.
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Cities with the most Part Time Airline Customer Service job openings:

What are the most commonly searched types of Airline Customer Service jobs?

The most popular types of Airline Customer Service jobs are:

What states have the most Part Time Airline Customer Service jobs?

States with the most job openings for Part Time Airline Customer Service jobs include:

Part Time Airline Customer Service jobs near you
Infographic showing various Part Time Airline Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,054 per year, or $17.3 per hour.

Airline Customer Service Representatives (Spanish Speakers Needed)

Hallmark Aviation Services

Atlanta, GA

$18.50/hr

Part-time

Re-posted 16 days ago

Hallmark Aviation Services rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

45th of 66 rated aviation services

Job description

 "ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" 

WE ARE HIRING CUSTOMER SERVICE AGENTS FOR PRESTIGEOUS INTERNATIONAL AIRLINES IN ATL - STARTING AT $18.50/hr

Spanish Speakers Needed!!!

Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service...

... peace of mind

Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at the ATL International Airport. We cater to a distinctive clientele.

SUMMARY

Hallmark is NOW HIRING friendly, fun, and professional customer service agents to provide exceptional service to our international airline. Great entry-level airline opportunity. Apply today!

Basic Requirements

  • Eager to learn new skills
  • Organized and logical thinker
  • Make quick and rational decisions
  • Problem Solving
  • Ability to adapt quickly to unforeseen situations
  • Effective communication skills and good listening skills
  • Able to multi-task and carry out duties in a dynamic environment
  • At least 18 years of age, high school graduate or G.E.D equivalent.
  • Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency
  • English proficient, other languages are a plus.
  • Computer savvy

**DRUG SCREENING REQUIRED AT TIME OF HIRE**
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

  • Perform a variety of duties at an airport including: assist customers with fare quotes; boarding gate functions,
  • Perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminals
  • Maintain appropriate and professional interaction with airline passengers, Client(s), and Crew
  • Translate, transcribe when possible
  • Take care when handling company assets and be aware of costs associated with damage
  • Complete accurate cash handling transactions, manifests, and labelling
  • Operate machinery in accordance to operational policies and standards
  • Operate computers, printers, & other equipment to enter, access, or manage data and information confidentially
  • Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Varied shifts within a 24 hour clock

* Some overtime

* Occasional lifting of 70-100 lbs

* Long periods of standing and walking long distances

* Pulling, pushing and moving large bulky items including carts

* Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items

Environmental Conditions:
Involves continuous people interaction and exposure to aircraft sounds

 Equal Employment Opportunity Statement

Hallmark Aviation Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hallmark Aviation Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

What Hallmark Aviation Services employees say

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About Hallmark Aviation Services

Sourced by ZipRecruiter

Grow a profitable Customer Service company Airlines and Airports love to contract and where People love to work. Hallmark has several key principles of success that drive our Company Culture. These principles keep us focused so that we consistently deliver Peace of Mind to you. Hallmark Aviation Services recognized as the emerging leader in above the wing ground handling services takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to our Clients, their Customers, our 2500+ Employees, and our Community. Our experienced Management team with over 100 years of combined service is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. These Principles will guide us to even Greater Achievements in the coming years.

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1989

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