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Part Time Airline Customer Service Jobs (NOW HIRING)

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... service for some of the world's leading airlines. We focus heavily on employee happiness and ... We offer part-time and full-time positions. * Excellent advancement opportunities * Paid Training

CWA Airline Customer Service Agent

Mosinee, WI · On-site

$15.25 - $20.50/hr

General information Job Title CWA Airline Customer Service Agent Date Wednesday, October 22, 2025 Entity Unifi Aviation, LLC State Wisconsin City Mosinee Base Pay Rate: $ 14.00 Full/Part Time ...

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Part Time Airline Customer Service information

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$9

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$30

How much do part time airline customer service jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for part time airline customer service in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Airline Customer Service Representative, and why are they important?

To thrive as a Part Time Airline Customer Service Representative, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, check-in kiosks, and ticketing platforms is commonly required. Outstanding communication, patience, and conflict resolution skills help you excel in assisting diverse travelers and managing stressful situations. These abilities are essential for ensuring positive passenger experiences and efficient airport operations.

What is the difference between Part Time Airline Customer Service vs Part Time Airport Ticketing Agent?

AspectPart Time Airline Customer ServicePart Time Airport Ticketing Agent
Required CredentialsCustomer service experience, sometimes certification in airline policiesCustomer service skills, possibly certification in airline or security procedures
Work EnvironmentCustomer service counters, gate areas, onboard assistanceTicketing counters, check-in areas, security checkpoints
Employer & Industry UsageAirlines, travel agencies

Part Time Airline Customer Service and Part Time Airport Ticketing Agent roles both involve assisting travelers and require customer service skills. However, airline customer service focuses more on passenger assistance during flights and at airline counters, while airport ticketing agents primarily handle check-in, ticketing, and boarding processes at the airport. Both roles are essential in the airline industry and often share similar credentials and work environments.

What does a Part Time Airline Customer Service agent do?

A Part Time Airline Customer Service agent assists passengers at the airport with check-in, boarding, baggage handling, and answering questions about flights. They provide information regarding flight schedules, delays, and policies, and help resolve any customer issues or concerns. These agents work varied shifts, often including evenings, weekends, and holidays, depending on flight schedules. The role requires strong communication skills, patience, and the ability to work efficiently under pressure.

What are the main challenges faced by part-time airline customer service agents, and how can I prepare for them?

Part-time airline customer service agents often face challenges such as managing high passenger volumes during peak travel times, adapting to irregular shift schedules, and resolving customer concerns quickly and professionally. You may also need to coordinate with other airport departments, like baggage handling or security, to address passenger needs efficiently. Preparing by developing strong communication and problem-solving skills, and being comfortable working in a fast-paced, team-oriented environment, can help you succeed in this role.
More about Part Time Airline Customer Service jobs
What cities are hiring for Part Time Airline Customer Service jobs? Cities with the most Part Time Airline Customer Service job openings:
What are the most commonly searched types of Airline Customer Service jobs? The most popular types of Airline Customer Service jobs are:
What states have the most Part Time Airline Customer Service jobs? States with the most job openings for Part Time Airline Customer Service jobs include:
Infographic showing various Part Time Airline Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,054 per year, or $17.3 per hour.
Airline Customer Service Agent SEA - English/Chinese Speakers

Airline Customer Service Agent SEA - English/Chinese Speakers

Pacific Aviation

Seattle, WA • On-site

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Must be fluent in Cantonese and or Mandarin and English

Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in Cantonese / Mandarin and English to join our part-time team at Seattle-Tacoma International Airport (SEA) in support of Cathay Pacific Airlines. This morning shift role is perfect for individuals who enjoy working in international travel, value clear communication, and are passionate about helping others.

With over 30 years of experience partnering with top international carriers, Pacific Aviation is proud to offer a collaborative, inclusive workplace where great service and personal growth go hand-in-hand.

What You'll Do
  • Welcome and assist passengers through check-in, boarding, and arrival processes
  • Accurately review travel documents and issue boarding passes
  • Offer bilingual assistance to travelers with questions or concerns
  • Communicate clearly with passengers, coworkers, and airline staff
  • Help maintain a smooth flow of operations in the terminal
  • Ensure compliance with airline procedures and safety standards
  • Contribute to a team that thrives on cooperation, respect, and high-quality service

Requirements

What You Bring
  • Fluency in Cantonese and or Mandarin and English (required)
  • Strong interpersonal and communication skills
  • Computer skills with accurate data entry
  • Ability to stay calm and effective in a busy airport environment
  • Physical ability to be on your feet and move throughout the shift
  • Legal authorization to work in the U.S.
  • Must pass a background check and drug test Schedule
  • Must be available weekends and holidays
Schedule
  • Part-Time
  • Must be available weekends and holidays
  • Must be able to work a 4 to 5 hour shift
  • 4 to 5 days a week between the hours of 7AM - 1PM

Benefits

  • Hourly Rate: $ 21.50
  • Medical, Dental, and Vision Insurance
  • 401(k) with company match
  • Paid Time Off (PTO)
  • Paid Training
  • Uniform Provided
  • Parking Discount
  • Referral Bonus