Technicians at Pape Machinery are responsible for diagnosing, repairing, and maintaining heavy equipment such as tractors, excavators, and forklifts. Daily tasks include performing preventive maintenance, troubleshooting mechanical and electrical issues, updating service records, and working closely with parts and sales teams to meet customers' needs. The role often involves both field and shop work, requiring adaptability and strong communication skills. Technicians also interact directly with customers to explain repairs and provide equipment care recommendations, enhancing customer relationships and service quality.