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Pbx Jobs (NOW HIRING)

Position Summary The Lead PBX Operator will operate efficiently and oversee other operators on the company phone switchboard to assist callers and make proper telephone connections. The Lead monitors ...

LEAD PBX OPERATOR

Albuquerque, NM · On-site

$19.62 - $22.08/hr

Position Summary The Lead PBX Operator will operate efficiently and oversee other operators on the company phone switchboard to assist callers and make proper telephone connections. The Lead monitors ...

PBX Operator SUMMARY The PBX Operator functions as the heartbeat for the hotel, processing all incoming and outgoing communications. We are seeking a motivated and customer service oriented PBX ...

Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical staff across the hospital. The ...

PBX Operator

Prescott, AZ · On-site

$18 - $22.19/hr

Job Summary and Responsibilities As a PBX Operator, you will be responsible for all operations related to the hospital's Communications and Security Systems. Daily, you will demonstrate behavior ...

As a PBX Operator, you will be responsible for all operations related to the hospital's Communications and Security Systems. Daily, you will demonstrate behavior consistent with the Core Values ...

The PBX operator demonstrates excellent and compassionate service, problem solving skills in every interaction, including the ability to remain calm under pressure and a commitment to customer ...

Posted today

The PBX operator demonstrates excellent and compassionate service, problem solving skills in every interaction, including the ability to remain calm under pressure and a commitment to customer ...

New

Overview PBX Operator Part Time, 48 Hours Per Pay Period, Variable Shifts Parkwest Overview: Parkwest Medical Center, Covenant Health's flagship facility in West Knoxville, combines world-class ...

PBX Operator SUMMARY The PBX Operator functions as the heartbeat for the hotel, processing all incoming and outgoing communications. We are seeking a motivated and customer service oriented PBX ...

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PBX information

See salary details

$10

$19

$27

How much do pbx jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for pbx in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.

How do I become a PBX operator?

To become a PBX operator, typically a high school diploma or equivalent is required, along with training on telephone systems and customer service skills. Some employers may prefer candidates with experience in office administration or familiarity with specific PBX hardware and software; certifications are not usually mandatory but can enhance job prospects.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and basic office equipment is typically required. Outstanding customer service, patience, and the ability to stay calm under pressure distinguish top performers in this role. These skills ensure efficient call management, positive caller experiences, and smooth information flow within an organization.

What is a PBX operator?

PBX operators are professionals who manage a private branch exchange (PBX) telephone system within an organization. They handle incoming and outgoing calls, transfer calls to the appropriate departments or individuals, and provide information to callers. PBX operators may also perform administrative tasks such as taking messages, updating directories, and troubleshooting basic phone system issues. Their role is crucial in ensuring smooth and efficient communication within a company.

What are some common challenges faced by PBX operators and how can they be addressed?

PBX operators often face challenges such as managing high call volumes, accurately routing calls under time pressure, and maintaining professionalism during difficult interactions. Staying organized and familiarizing oneself with the phone system's features can help streamline call handling. Effective communication skills and remaining calm during peak hours are essential for addressing these challenges, and many organizations provide training and support to help operators succeed in this fast-paced environment.

What is the difference between Pbx vs Call Center Agent?

AspectPbxCall Center Agent
Required CredentialsTechnical certifications, telecom knowledgeCustomer service training, communication skills
Work EnvironmentTelecom systems, office settingsCall centers, customer support centers
Employer & Industry UsageTelecom companies, IT departmentsCustomer service, sales, support industries
Common Search & Comparison IntentTechnical roles, telecom systemsCustomer interaction, support roles

While Pbx specialists focus on managing private branch exchange systems and telecom infrastructure, Call Center Agents primarily handle customer interactions and support. Both roles are essential in communication industries but differ in technical complexity and daily tasks.

More about PBX jobs
What cities are hiring for Pbx jobs? Cities with the most Pbx job openings:
What are the most commonly searched types of Pbx jobs? The most popular types of Pbx jobs are:
What states have the most Pbx jobs? States with the most job openings for Pbx jobs include:
Infographic showing various Pbx job openings in the United States as of August 2026, with employment types broken down into 5% As Needed, 64% Full Time, 20% Part Time, 5% Temporary, 4% Contract, and 2% Nights. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $41,593 per year, or $20 per hour.

Full-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Job Opportunity: PBX Operator at Southern Farm Bureau Life Insurance 

Company Overview: Southern Farm Bureau Life Insurance is a leading provider of life insurance and financial services. We are committed to serving our policyholders and communities with integrity and excellence. As a PBX Operator, you’ll be an essential part of our  team, contributing to the success of our organization.

Location: Jackson, MS

Role and Responsibilities: The PBX Operator answers and directs incoming calls to the appropriate person or department. Your responsibilities will include: 

  • Answers all incoming calls through the switchboard.
  • Notifies employees of emergencies.
  • Notifies security and/or maintenance in case of emergencies.

Qualifications: 

  • High school diploma or GED
  • Basic PC skills
  • Great oral and interpersonal communication skills
  • The ability to function effectively in the workplace as exhibited through ones integrity, courage to act and communication skills
  • The ability work with others effectively as exhibited through ones respect for people and commitment to teamwork
  • The ability to meet organizational goals and customer expectations as exhibited through ones accountability for results, commitment to service and initiative
  • The ability to perform the essential functions of the job as exhibited through ones growth in job knowledge and professional development

Employee Benefits: We value our employees’ well-being and offer a comprehensive benefits package: 

  1. Health Insurance:
    • Comprehensive coverage for employees and their families.
    • Access to an onsite clinic, preventive care, and prescription drugs.
    • Mental health coverage and an Employee Assistance Program.
  2. Active Lifestyle Rewards Program:
    • Incentives for maintaining an active lifestyle.
    • Rewards for participating in fitness challenges and wellness activities.
  3. Weight Management Programs:
    • Customized weight management plans.
    • Support for achieving and maintaining a healthy weight.
  4. Employee Engagement:
    • Opportunities to connect with colleagues.
    • Fun teambuilding activities.
  5. Annual events for employees and their families
    • Company Picnic, Thanksgiving lunch, Christmas Reception.
    • Family Fun Night
  6. Onsite Cafe:
    • Convenient access to nutritious meals.
    • Promoting healthy eating habits.
  7. Learning & Development:
    • Continuous learning opportunities.
    • Tuition reimbursement for further education.
  8. Mentorship Programs:
    • Pairing employees with mentors.
    • Professional growth and guidance.
  9. Promotional Opportunities:
    • Advancement within the company.
    • Career growth prospects.
  10. Life Insurance and Company-Funded Pension:
    • Financial security for employees and beneficiaries.
    • Retirement planning.
  11. Volunteer Days:
    • Paid time off for volunteering.
    • Contributing to the community.