Summary PBX Operator Full-Time, Nights The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical ...
Summary PBX Operator Full-Time, Nights The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical ...
PBX Operator
Delray Beach, FL · On-site
PBX Operators efficiently answer, screen and transfer all incoming and outgoing calls to appropriate locations. Operators also monitor emergency alarms, provide assistance during code situations and ...
PBX Operator
Delray Beach, FL · On-site
PBX Operators efficiently answer, screen and transfer all incoming and outgoing calls to appropriate locations. Operators also monitor emergency alarms, provide assistance during code situations and ...
PBX Operator
Delray Beach, FL · On-site
PBX Operators efficiently answer, screen and transfer all incoming and outgoing calls to appropriate locations. Operators also monitor emergency alarms, provide assistance during code situations and ...
PBX Operator
Delray Beach, FL · On-site
PBX Operators efficiently answer, screen and transfer all incoming and outgoing calls to appropriate locations. Operators also monitor emergency alarms, provide assistance during code situations and ...
PBX Operators efficiently answer, screen and transfer all incoming and outgoing calls to appropriate locations. Operators also monitor emergency alarms, provide assistance during code situations and ...
PBX Operators efficiently answer, screen and transfer all incoming and outgoing calls to appropriate locations. Operators also monitor emergency alarms, provide assistance during code situations and ...
PBX Operator
Denville, NJ · On-site
$17.88/hr
Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...
PBX Operator
Denville, NJ · On-site
$17.88/hr
Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...
PBX Operator
Denville, NJ · On-site
$17.88/hr
Responsibilities PBX Operator - PER DIEM - NIGHTS The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate ...
PBX Operator
Denville, NJ · On-site
$17.88/hr
Responsibilities PBX Operator - PER DIEM - NIGHTS The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate ...
PBX Operator
$17.88/hr
Responsibilities PBX Operator - PER DIEM - NIGHTS The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate ...
PBX Operator
$17.88/hr
Responsibilities PBX Operator - PER DIEM - NIGHTS The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate ...
PBX Operator
San Gabriel, CA · On-site
PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...
PBX Operator
San Gabriel, CA · On-site
PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...
Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...
Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...
PBX Operator
San Gabriel, CA · On-site
$23/hr
PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...
PBX Operator
San Gabriel, CA · On-site
$23/hr
PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...
PBX Operator
Fort Worth, TX · On-site
As a(an) PBX Operator with Medical City Alliance you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications As a PBX Operator, you will provide positive ...
PBX Operator
Fort Worth, TX · On-site
As a(an) PBX Operator with Medical City Alliance you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications As a PBX Operator, you will provide positive ...
PBX Operator
Lexington, KY · On-site
Summary PBX Operator Full-Time, Nights The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical ...
PBX Operator
Lexington, KY · On-site
Summary PBX Operator Full-Time, Nights The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical ...
PBX Operator
Garden City, MI · On-site
Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...
PBX Operator
Garden City, MI · On-site
Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...
The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...
The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...
PBX Operator - PRN
Lexington, KY · On-site
Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical staff across the hospital. The ...
PBX Operator - PRN
Lexington, KY · On-site
Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical staff across the hospital. The ...
PBX Operator
Garden City, MI · On-site
Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...
PBX Operator
Garden City, MI · On-site
Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...
PBX Operator
Wilmington, NC · On-site
SUMMARY The PBX Operator is responsible for: * Answer phones a pleasant and courteous manner. * Ensure that all prompt responses are completed. * Performs as concierge in most cases. JOB ...
PBX Operator
Wilmington, NC · On-site
SUMMARY The PBX Operator is responsible for: * Answer phones a pleasant and courteous manner. * Ensure that all prompt responses are completed. * Performs as concierge in most cases. JOB ...
SUMMARY The PBX Operator is responsible for: * Answer phones a pleasant and courteous manner. * Ensure that all prompt responses are completed. * Performs as concierge in most cases. JOB ...
SUMMARY The PBX Operator is responsible for: * Answer phones a pleasant and courteous manner. * Ensure that all prompt responses are completed. * Performs as concierge in most cases. JOB ...
PBX information
See salary details
$10.82 - $12.35
2% of jobs
$12.35 - $13.88
6% of jobs
$13.88 - $15.41
13% of jobs
$15.82 is the 25th percentile. Wages below this are outliers.
$15.41 - $16.94
15% of jobs
The median wage is $18.31 / hr.
$16.94 - $18.47
16% of jobs
$18.47 - $20
15% of jobs
$20 - $21.53
8% of jobs
$21.56 is the 75th percentile. Wages above this are outliers.
$21.53 - $23.06
11% of jobs
$23.06 - $24.58
8% of jobs
$24.58 - $26.11
4% of jobs
$26.11 - $27.64
2% of jobs
$10
$19
$27
How much do pbx jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for pbx in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.
How do I become a PBX operator?
To become a PBX operator, typically a high school diploma or equivalent is required, along with training on telephone systems and customer service skills. Some employers may prefer candidates with experience in office administration or familiarity with specific PBX hardware and software; certifications are not usually mandatory but can enhance job prospects.
What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?
To thrive as a PBX Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and basic office equipment is typically required. Outstanding customer service, patience, and the ability to stay calm under pressure distinguish top performers in this role. These skills ensure efficient call management, positive caller experiences, and smooth information flow within an organization.
What is a PBX operator?
PBX operators are professionals who manage a private branch exchange (PBX) telephone system within an organization. They handle incoming and outgoing calls, transfer calls to the appropriate departments or individuals, and provide information to callers. PBX operators may also perform administrative tasks such as taking messages, updating directories, and troubleshooting basic phone system issues. Their role is crucial in ensuring smooth and efficient communication within a company.
What are some common challenges faced by PBX operators and how can they be addressed?
PBX operators often face challenges such as managing high call volumes, accurately routing calls under time pressure, and maintaining professionalism during difficult interactions. Staying organized and familiarizing oneself with the phone system's features can help streamline call handling. Effective communication skills and remaining calm during peak hours are essential for addressing these challenges, and many organizations provide training and support to help operators succeed in this fast-paced environment.
What is the difference between Pbx vs Call Center Agent?
| Aspect | Pbx | Call Center Agent |
|---|---|---|
| Required Credentials | Technical certifications, telecom knowledge | Customer service training, communication skills |
| Work Environment | Telecom systems, office settings | Call centers, customer support centers |
| Employer & Industry Usage | Telecom companies, IT departments | Customer service, sales, support industries |
| Common Search & Comparison Intent | Technical roles, telecom systems | Customer interaction, support roles |
While Pbx specialists focus on managing private branch exchange systems and telecom infrastructure, Call Center Agents primarily handle customer interactions and support. Both roles are essential in communication industries but differ in technical complexity and daily tasks.
More about PBX jobs
What cities are hiring for Pbx jobs? Cities with the most Pbx job openings:
What are the most commonly searched types of Pbx jobs? The most popular types of Pbx jobs are:
What states have the most Pbx jobs? States with the most job openings for Pbx jobs include:
What job categories do people searching Pbx jobs look for? The top searched job categories for Pbx jobs are:
Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 28 days ago
Baptist Health South Florida rating
8.1
Based on 99 frontline employees who took The Breakroom Quiz
1st of 24 rated health and beauty retailers
Job description
Summary
Job Description:
PBX Operator
Full-Time, Nights
The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical staff across the hospital. This team manages all incoming and outgoing calls, overhead paging, emergency code communications, and critical notification processes. Switchboard Operators play a vital role in ensuringtimely,accurate, and courteous communication, often serving as the first point of contact for individuals reaching the hospital. The department is staffed 24/7, providing continuous support to clinical operations, security, and patient services. With a focus on professionalism, excellent customer service, and attention to detail, PBX/Switchboard contributes significantly to the smooth, safe, and efficient functioning of the organization.
Direct incoming calls from the switchboard and patient information lines in a courteous and professional
manner. Monitor alarms and emergency telephones in the switchboard and communicate necessary
information quickly. Receive and process work orders ina timelyand professional manner. Provide
information to walk-up visitors and patients in a courteous and professional manner.
Job Description:
Proficiencyin answering switchboard and information desk telephones with professionalism andcourtesy.
Ability to greet andassistvisitors in a friendly and courteous manner.
Skill in managing difficult or emotional customer situations and responding promptly to customerneeds and requests.
Competency in answering and appropriately responding to all emergency alarms and codes.
Accuracy in processing work order information and providingaccurateinformation to callers andwalk-up visitors.
Requirements:
High school diploma or equivalent
One year customer service experience
Benefits:
Health, Vision, Dental, and Pet Insurance
Life Insurance
Short Term and Long-term Disability and Life Insurance
Identity Theft Protection
Tuition Reimbursement up to $6,000 annually
Company paid Maternity and Paternity Leave
5 days of Paid Time Off available upon hire
Bereavement Leave (includes pets)
PTO Sell Back Program
Compassionate Leave Sharing Program (PTO Donation)
Employee Support Fund, for employees in need of emergency financialassistance
Retirement with Company Match
What Baptist Health South Florida employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Baptist Health South Florida
Sourced by ZipRecruiter
Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Miami, FL, US