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Overnight Virtual Call Center Jobs (NOW HIRING)

Overview UnityPoint Clinic RN Call Center Monday-Friday 11AM-9:30PM 40 hours/week - every other ... virtual nursing care, including triage, care management, referral management, and telehealth ...

... virtual nursing care, including triage, care management, referral management, and telehealth ... My UnityPoint Nurse Call Center offers a free health information service for the public, sponsored ...

UnityPoint Clinic RN Call Center Monday-Friday 11AM-7:30PM + every other weekend 3PM-11:30PM + holiday rotation Full Time Benefits We are seeking an IntelliCenter RN to provide telephonic and virtual ...

Call Center Trainer - WI Admin Support Worker Villa Rica, GA, US 30+ days ago Requisition ID: 2525 ... Conduct instructor-led, virtual, and hands-on training for new hires and current employees.

Prior call center experience, especially in behavioral health or child/family services ... Remote/virtual work is prohibited. * As part of a 24x7x365 essential operation, this position may ...

Prior call center experience, especially in behavioral health or child/family services ... Remote/virtual work is prohibited. * As part of a 24x7x365 essential operation, this position may ...

... virtual, and hands-on training for new hires and current employees. · Facilitate onboarding ... a call center, customer service, operations, or related environment. · 1+ year in training ...

Call Center Tech

Du Bois, PA · On-site

$18 - $20/hr

Join Our Team as a Call Center Tech at 648 Connect! Are you ready to kickstart your career in a ... Provide top-notch support through email, chat, or virtual platforms. * Team Collaboration : Support ...

Call Center Representative

Tacoma, WA · On-site

$21.50 - $26.50/hr

Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services. * Free and/or ... As the first point of contact in our Call Center, you will assist our members over the phone with ...

Call Center Representative

Tacoma, WA · On-site

$21.50 - $26.50/hr

Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services. * Free and/or ... As the first point of contact in our Call Center, you will assist our members over the phone with ...

Call Center Representative

Lynnwood, WA · On-site

$21.50 - $26.50/hr

Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services. * Free and/or ... As the first point of contact in our Call Center, you will assist our members over the phone with ...

Call Center Representative

Lynnwood, WA · On-site

$21.50 - $26.50/hr

Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services. * Free and/or ... As the first point of contact in our Call Center, you will assist our members over the phone with ...

Call Center Support Specialist - 3076

Baltimore, MD · On-site +1

$16.75 - $20.75/hr

... virtual administrative execution (the "back-office that talks to members"). This role serves as an ... The Call Center Support Specialist acts as a primary point of contact for members, providers, and ...

Job Summary The Call Center Supervisor provides day-to-day leadership for a designated call center ... This role is accountable for front-line call handling and virtual administrative execution (the ...

Showing results 41-60

Overnight Virtual Call Center information

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$5

$14

$21

How much do overnight virtual call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for overnight virtual call center in the United States is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Overnight Virtual Call Center vs Customer Service Representative?

AspectOvernight Virtual Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on employer
Work EnvironmentRemote, home-based setup with virtual communication toolsIn-office or remote, depending on company policy
Required SkillsCommunication, problem-solving, tech proficiency, night shift staminaCommunication, patience, product knowledge, customer interaction skills
CertificationsOften not required; some roles may prefer customer service or tech certificationsTypically no formal certifications needed; experience valued

The Overnight Virtual Call Center and Customer Service Representative roles share skills like communication and problem-solving. However, the overnight virtual role focuses on night shifts and remote work, while customer service reps may work during regular hours and in various environments. Both roles serve customer needs but differ mainly in schedule and work setting.

What cities are hiring for Overnight Virtual Call Center jobs?

Cities with the most Overnight Virtual Call Center job openings:

What are the most commonly searched types of Virtual Call Center jobs?

The most popular types of Virtual Call Center jobs are:

What states have the most Overnight Virtual Call Center jobs?

States with the most job openings for Overnight Virtual Call Center jobs include:

RN Call Center

UnityPoint Health

Sioux City, IA • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 13 days ago


UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

305th of 898 rated healthcare providers


Job description

Overview
UnityPoint Clinic
RN Call Center
Monday-Friday 11AM-9:30PM 40 hours/week - every other weekend + holiday rotation
Full Time Benefits
We are seeking an IntelliCenter RN to provide telephonic and virtual nursing care, including triage, care management, referral management, and telehealth support. This role assesses patient symptoms, determines acuity, and directs callers to the appropriate level of care using evidence-based protocols embedded within the EMR. Candidates must have strong clinical critical thinking, multitasking, and technical skills, with the ability to thrive in a fast-paced call center environment while meeting performance and patient care goals. This is a 24/7 operation with most shifts occurring evenings and weekends.
#HotJobsSC
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
My UnityPoint Nurse Call Center offers a free health information service for the public, sponsored by UnityPoint Health and staffed by registered nurses 24-hours a day, 7 days a week. The nurses at My UnityPoint Nurse provide medical assessment and triage, up-to-date health information and physician and clinic referral service. My UnityPoint Nurse Call Center is a centralized function of UnityPoint Health providing clinical support to UnityPoint Health and affiliates.
  • Perform telephonic symptom assessment and triage using evidence-based protocols to ensure appropriate care and disposition.
  • Document patient interactions accurately in the EMR and educate callers on virtual care, provider referrals, and available community resources.
  • Deliver excellent customer service while maintaining confidentiality, sound judgment, and effective communication with diverse populations.
  • Thrive in a fast-paced call center environment by multitasking, adapting to changing staffing needs, and supporting team and operational goals.
  • Adhere to organizational policies, safety guidelines, and change initiatives while assisting with additional duties as assigned.

Qualifications
Education:
  • Graduate from an accredited nursing program.

Experience:
  • 1-2 years clinical experience in home care and/or ambulatory care.

Licenses/Certifications:
  • The IntelliCenter RN will have an unrestricted Iowa or practicing state license and will maintain secondary licensure to perform role in UPH service areas

What UnityPoint Health employees say

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Get the full story on Breakroom


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About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995