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Overnight Virtual Call Center Jobs (NOW HIRING)

Call Center Representative

Chicago, IL

$16.50 - $20.50/hr

Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... overnight shifts. Part-time hours needed. This is not a remote position. It is required to be ...

Checks daily VM for any overnight messages * Oversees the Call floor answering questions/training (Manager/Lead) Weekly: * Weekly Reports for revenue worked by call center * Forecast out for all ...

Checks daily VM for any overnight messages * Oversees the Call floor answering questions/training (Manager/Lead) Weekly: * Weekly Reports for revenue worked by call center * Forecast out for all ...

Checks daily VM for any overnight messages * Oversees the Call floor answering questions/training (Manager/Lead) Weekly: * Weekly Reports for revenue worked by call center * Forecast out for all ...

Ability to complete all required training in classroom or in a virtual environment inclusive of ... Meet established call center performance metrics as an individual to assist the department in ...

Ability to complete all required training in classroom or in a virtual environment inclusive of ... Meet established call center performance metrics as an individual to assist the department in ...

Work collaboratively to lead, coach, and support a team of virtual customer service representatives. Oversee daily call center operations, queue management, and service level agreement (SLA ...

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Overnight Virtual Call Center information

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$5

$14

$21

How much do overnight virtual call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for overnight virtual call center in the United States is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Overnight Virtual Call Center vs Customer Service Representative?

AspectOvernight Virtual Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on employer
Work EnvironmentRemote, home-based setup with virtual communication toolsIn-office or remote, depending on company policy
Required SkillsCommunication, problem-solving, tech proficiency, night shift staminaCommunication, patience, product knowledge, customer interaction skills
CertificationsOften not required; some roles may prefer customer service or tech certificationsTypically no formal certifications needed; experience valued

The Overnight Virtual Call Center and Customer Service Representative roles share skills like communication and problem-solving. However, the overnight virtual role focuses on night shifts and remote work, while customer service reps may work during regular hours and in various environments. Both roles serve customer needs but differ mainly in schedule and work setting.

What cities are hiring for Overnight Virtual Call Center jobs?

Cities with the most Overnight Virtual Call Center job openings:

What are the most commonly searched types of Virtual Call Center jobs?

The most popular types of Virtual Call Center jobs are:

What states have the most Overnight Virtual Call Center jobs?

States with the most job openings for Overnight Virtual Call Center jobs include:

Call Center Agent (Overnight Shift) - Call Center

Billings Clinic

Billings, MT • On-site

$14.75 - $19.50/hr

Full-time

Re-posted yesterday


Job description

The Call Center Agent will promote and represent Billings Clinic and all services and programs and create a welcoming atmosphere by answering the telephone and processing calls quickly and accurately. Call Center Agents perform duties that include but are not limited to, answering calls, routing calls, taking messages, scheduling, verification of appointments, and responding to medical and non-medical alarms for Billings Clinic within a team environment.

Essential Job Functions
 Communicates with all callers using Personal Service Excellence and being Kind, Safe, and Courageous.
Accurately assists all callers with their needs. Whether transferring, paging, or answering questions our goal is to get the caller to the right place, person or with the right answer.
May include appointment verification, and basic information about programs, providers, and other public initiatives throughout the organization.
May provide basic scheduling assistance such as canceling or rescheduling.
Responds to alarms (medical and non-medical) and follows protocol(s) that instruct who to, how to, and when to respond ensuring patient and staff safety are the primary focus.
Utilizes performance improvement principles to assess and improve quality.
Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.
 Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
 Performs all other duties as assigned or as needed to meet the needs of the department/organization.