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Overnight Telephone Operator Jobs (NOW HIRING)

Home Depot

SR MANAGER, MARKETING FINANCE

Atlanta, GA · On-site

Typically requires overnight travel less than 10% of the time. Physical Requirements: * Most of the ... Examples include: telephone operator and file clerk. Minimum Qualifications: * Must be eighteen ...

APLA Health

Receptionist

Los Angeles, CA · On-site

$25 - $27.29/hr

Monitor all areas of reception and telephone operator assistance. * Greet guests in a professional ... overnight and personal voicemail and e-mail; * Remain knowledgeable and up-to-date regarding ...

APLA Health

Receptionist

Los Angeles, CA · On-site

$25 - $27.29/hr

Monitor all areas of reception and telephone operator assistance. * Greet guests in a professional ... overnight and personal voicemail and e-mail; * Remain knowledgeable and up-to-date regarding ...

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Overnight Telephone Operator information

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$9

$17

$25

How much do overnight telephone operator jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for overnight telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is an overnight telephone operator?

Overnight telephone operators are professionals who manage incoming and outgoing calls during nighttime hours, typically in hotels, hospitals, or customer service centers. Their responsibilities include answering calls, forwarding messages, assisting callers with inquiries, and sometimes handling emergency or urgent situations. Working overnight requires strong communication skills, attention to detail, and the ability to stay alert during late hours. This role is essential for organizations that require 24/7 telephone support and ensures that clients or guests can always reach assistance, regardless of the time.

What skills and qualifications are needed to be an overnight telephone operator?

To thrive as an Overnight Telephone Operator, you need strong verbal communication, multitasking abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call management software, and basic computer skills is typically required. Exceptional listening skills, patience, and professionalism help an operator handle calls effectively during late hours. These skills ensure reliable communication, customer satisfaction, and smooth operations during overnight shifts.

What challenges do overnight telephone operators face and how can they be managed?

Overnight telephone operators often encounter challenges such as staying alert during non-traditional hours, managing high call volumes with limited immediate support, and handling urgent or emergency situations calmly. To manage these challenges, many operators develop structured routines, take scheduled breaks to maintain focus, and rely on clear protocols and escalation procedures. Working as part of a tight-knit overnight team can also provide valuable peer support and facilitate smooth handoffs between shifts.

What are the most commonly searched types of Telephone Operator jobs?

The most popular types of Telephone Operator jobs are:

What are popular job titles related to Overnight Telephone Operator jobs?

For Overnight Telephone Operator jobs, the most frequently searched job titles are:

Infographic showing various Overnight Telephone Operator job openings in the United States as of August 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

SR MANAGER, MARKETING FINANCE

Atlanta, GA • On-site

Home Depot
Retail • 10K+ employees
Learn more about Home Depotexternal

Full-time

Re-posted 3 hours ago

Key responsibilities

  • Support advertising spend management, financial reporting, forecasting, and analysis for the Marketing organization.

  • Develop and support strategic alliances with business partners and participate in cross-functional activities to solve business issues.

  • Lead, plan, and coordinate work teams to perform financial functions, ensure compliance, and track performance using metrics.

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,513 frontline employees who took The Breakroom Quiz

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
This role serves as the primary finance partner to the Marketing organization, supportingadvertising spend across Integrated Media, Creative Marketing, Customer Marketing, and Marketing Operations. Responsibilities include managing budget deployment, financial reporting, forecasting, analysis, and ad hoc business support.
The Sr. Manager Finance provides strategic financial leadership to marketing leaders, helping drive business performance, optimize investments, control costs, and support key decision-making. This position partners closely with the Director of Finance and functional leadership to deliver planning, forecasting, and performance management activities that support business goals and shareholder value.
Key Responsibilities:
  • Strategic Analysis/Problem Solving - Works to fully understand business; identify and implement process and organizational improvements. Plans and ensures execution of department objectives. Participates in preparation of the annual budget, reviews monthly expenditures and ensures that budgetary goals are met. Reviews monthly metrics to ensure goals are met.
  • Project Management- Develops and supports a strategic alliance with business partners. Participates in cross-functional activities focused on solving business issues and enhancing our competitive advantage. Facilitates cross-functional communication with other areas of the business including but not limited to Finance, Operations, and Information Systems.
  • Leads, plans, and coordinates work teams in an efficient manner to effectively perform any financial function and activity; utilizes metrics to track performance and manage workload. Ensures operational processes and procedures are compliant and consist with established policies.
  • Predict Revenues and Expenditures and Report to Management.
  • Conduct financial planning for function and make appropriate recommendations.
  • Drive key functional financial metrics.
  • Financial Reporting

Direct Manager/Direct Reports:
  • Typically reports to Director Finance
  • Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.

Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Examples include: telephone operator and file clerk.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • MBA
  • Prior experience leading an analysis or planning team

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 6

Preferred Years of Work Experience:
  • No additional years of experience

Minimum Leadership Experience:
  • None

Preferred Leadership Experience:
  • None

Certifications:
  • None

Competencies:
  • Thorough working knowledge of generally accepted accounting principles and internal accounting controls
  • Knowledge of business and management. Principles involved in strategic planning and resource allocation.
  • Ability to develop and implement strategies that support the objectives of the company
  • Ability to lead and develop subordinates
  • Able to effectively communicate with all departments and levels of associates through both verbal and written methods
  • Critical thinking skills; using logic to identify strengths and weaknesses of alternative solutions, applying general rules to specific problems.

What Home Depot employees say

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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