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Overnight Remote Email Chat Support Jobs in Minnesota

Danaher

Pricing Manager - Remote

Minneapolis, MN · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support pricing policy development, governance, training and adherence across commercial team ... including overnight travel It would be a plus if you also possess previous experience in:

ForgeFit

Remote Inside Sales Representative

Minneapolis, MN · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Conduct virtual consultations with prospects via phone, video, and email * Educate potential ... Collaborate with fulfillment and support teams to ensure a seamless client experience * Meet or ...

ForgeFit

Remote Inside Sales Representative

Saint Paul, MN · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Conduct virtual consultations with prospects via phone, video, and email * Educate potential ... Collaborate with fulfillment and support teams to ensure a seamless client experience * Meet or ...

CSAA

$63K - $82K/yr

  • Retirement

Schedule requirements may change to support business and operational needs. Training Schedule ... We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss ...

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All JobsEmail Chat Support JobsOvernight Remote Email Chat Support JobsOvernight Remote Email Chat Support Jobs in Minnesota

Overnight Remote Email Chat Support information

What is the difference between Overnight Remote Email Chat Support vs Customer Service Representative?

AspectOvernight Remote Email Chat SupportCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMUsually daytime hours, but can vary
Work EnvironmentRemote, online communication via email and chatRemote or in-office, phone and in-person interactions
CredentialsHigh school diploma or equivalent; customer service experience helpfulHigh school diploma or higher; customer service skills required
Communication ModeEmail and live chatPhone, email, and in-person

Overnight Remote Email Chat Support focuses on providing customer assistance through email and chat during overnight hours, often requiring specific technical skills and comfort with written communication. Customer Service Representatives may work during regular hours, handling a broader range of communication channels. Both roles require strong customer service skills but differ mainly in work hours and communication methods.

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Overnight Remote Email Chat Support jobs near you

Epic Consultant - Cupid

Neural Strategic Solutions Inc

Saint Cloud, MN • Remote

$70 - $80/hr

Contractor

Re-posted 3 days ago

Job description

Title - Epic Consultant

Location – Remote

Duration – 6-12 Months 

Interview – Phone And Skype 

Job Description - 

  • Install new applications, new components, and upgrade existing applications.
  • Configure application settings and validate configurations performed by Application Analysts.
  • Define go live and rollout support schedule. Assist in the coordination of field support activities. Provide go-live and rollout support.
  • Support users on new applications, modules, and functionality.
  • Oversee analysis of necessary application modifications and work with the appropriate IT associate or the vendor to coordinate the modification.
  • Provide advanced application troubleshooting support for the application(s).
  • Resolve critical issues independently as necessary. Forward issues to the correct group for remediation or elevate it to the vendor if required.
  • Review Application Analysts resolutions and solutions for accuracy and completeness.
  • Determine how a new system, upgrade, or new component can best meet the needs of the users.
  • EPIC Cupid Certified

Requirements:

  • Prior Epic Cupid build experience is strongly preferred
  • Knowledge of the workflow associated with Invasive and Non-Invasive Cardiology (including Chat and EP Lab workflows)
  • Willing to learn and work on other Cardiology systems supported by the team
  • Excellent interpersonal skills with customers, vendors peers and management
  • Ability to work independently with minimal supervision
  • EPIC Data Courier knowledge

Desired:

  • Experience with any of the following is preferred: Apollo, ISCV, Xcelera, PedCath, PaceArt, Client MacLab/CardioLab, MUSE, CBORD and Medstreaming
  • Understanding of DICOM, HL7, IHE and other health related standards

Warm Regards,

Ankush Vikal

Sr Technical Recruiter | IT Healthcare & Informatics

Neural Strategic Solutions, Inc: 5900 Fort Drive Suite 302• Centreville VA 20121

Email: Ankush@neuralssinc.com