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Overnight Remote Chat Support Jobs in Raleigh, NC

Danaher

Field Service Engineer - Raleigh/Durham, NC

Raleigh, NC · On-site +1

$33 - $36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Field Service Engineer is responsible for supporting the needs of our client, which directly ... Ability to travel - 100% travel, some overnight visits required, within territory or locations

Atlas Copco

Oil Injected Equipment Sales Specialist

Raleigh, NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... supported by a separate Key Account Manager within the region. A requirement of this role is to ... Overnight travel to attend company meetings and training as required. In return, we offer * Choose ...

Atlas Copco

Oil Injected Equipment Sales Specialist

Raleigh, NC · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... supported by a separate Key Account Manager within the region. A requirement of this role is to ... Overnight travel to attend company meetings and training as required. In return, we offer * Choose ...

Pendo

Lead, Center of Excellence

Raleigh, NC · On-site +1

  • Retirement

This role is based in Raleigh, NC or US remote, and follows Pendo's hybrid model: in-office 3 days ... Expand CoE support into high-impact lifecycle areas - onboarding and adoption, retention and churn ...

Pendo

Lead, Center of Excellence

Raleigh, NC · On-site +1

  • Retirement

This role is based in Raleigh, NC or US remote, and follows Pendo's hybrid model: in-office 3 days ... Expand CoE support into high-impact lifecycle areas - onboarding and adoption, retention and churn ...

centralins

Middle Market Underwriter

Raleigh, NC · Remote

  • Medical

  • Retirement

Raleigh, NC Work Model: Remote Position type: Full time - salary We're a team of employees ... Ability to travel to assigned agents including occasional overnight Total Rewards Central ...

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All JobsChat Support JobsOvernight Remote Chat Support JobsOvernight Remote Chat Support Jobs in Raleigh, NC

Overnight Remote Chat Support information

See Raleigh, NC salary details

$14

$25

$43

How much do overnight remote chat support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for overnight remote chat support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What is an overnight remote chat support?

Overnight Remote Chat Support jobs involve assisting customers or clients via online chat platforms during nighttime hours. These roles typically require strong written communication skills, the ability to troubleshoot issues, and a reliable internet connection. Employees work remotely, often from home, addressing customer inquiries, resolving problems, and providing information outside of regular business hours. This schedule is ideal for night owls or those needing flexibility. Some positions may require previous customer service experience, but many companies offer on-the-job training.

What are the key skills and qualifications needed to thrive as an overnight remote chat support agent?

To thrive as an Overnight Remote Chat Support agent, you need strong written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, help desk software (like Zendesk or Intercom), and CRM systems is typically required. Outstanding problem-solving, patience, and the ability to work independently during off-hours are essential soft skills. These abilities ensure timely, accurate support and customer satisfaction, even during non-traditional hours when resources may be limited.

What are some common challenges faced by overnight remote chat support agents, and how can they be managed?

Overnight Remote Chat Support agents often encounter challenges such as handling high volumes of customer inquiries with limited escalation options, managing fatigue due to atypical working hours, and maintaining clear communication despite the absence of face-to-face interaction. To manage these challenges, it's important to develop effective time management skills, take scheduled breaks to stay alert, and utilize internal knowledge bases to resolve issues efficiently. Building strong communication habits and staying connected with team leads or colleagues through digital channels can also help ensure a supportive and productive work environment.

What is the difference between Overnight Remote Chat Support vs Customer Service Representative?

AspectOvernight Remote Chat SupportCustomer Service Representative
Work HoursPrimarily overnight shifts, 100% remoteDaytime or flexible hours, often in-office or remote
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person interactions
Required SkillsExcellent written communication, problem-solving, tech-savvyVerbal communication, customer service skills, multitasking
CertificationsNone typically required, customer service experience preferredCustomer service experience often preferred, sometimes certifications

Overnight Remote Chat Support focuses on online chat assistance during overnight hours, requiring strong written communication and tech skills. Customer Service Representatives handle a broader range of interactions, including phone and in-person support, often during daytime hours. Both roles serve customer needs but differ mainly in work hours, environment, and communication methods.

What are the most commonly searched types of Remote Chat Support jobs in Raleigh, NC?

The most popular types of Remote Chat Support jobs in Raleigh, NC are:

What are popular job titles related to Overnight Remote Chat Support jobs in Raleigh, NC?

For Overnight Remote Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Chat Support jobs in Raleigh, NC look for?

The top searched job categories for Overnight Remote Chat Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Overnight Remote Chat Support jobs?

Cities near Raleigh, NC with the most Overnight Remote Chat Support job openings:

Overnight Remote Chat Support jobs near you
Infographic showing various Overnight Remote Chat Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

Territory Sales Manager - Eastern North Carolina

centralins

Raleigh, NC • Remote

Full-time

Medical, Retirement

Re-posted 14 days ago

Job description

Location: Raleigh or Durham North Carolina 

Work Model: Remote

Position type: Full time - salary

We’re a team of employees passionate about delivering best-in-class customer service and innovation in the industry. We prioritize integrity, relationships, and excellence in all aspects of our work. 

Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do! 

As a Territory Sales Manager, you’ll focus on developing and managing your assigned territory, building and maintaining strong agency relationships, and meeting established premium and project objectives.

Key Responsibilities of the Role            

  • Creating strategic marketing plans for territory to identify opportunities and potential challenges from which strategies and tactics are developed, including:
    • Plans to produce the budgeted premium volume and policy count of profitable lines of business in your assigned territory
    • Using binding authority to support premium growth in profitable classes of business
    • Conduct thorough evaluation of all prospect agencies and make recommendations for new appointments
  • Sales pipeline development
    • Drive submission activity in desired classes and verticals to meet premium budget targets
    • Utilize PowerBI Submission and Comparative Rater data to understand results and drive agency quote behaviors
    • Identifying growth, consolidation, and agency incentive opportunities
  • Accountable for building and maintaining effective relationships with Agents, Regional Underwriting and Claims teams, and Home Office departments
  • Communicate premium/submission/profit goals to agents, monitor results, and coordinate action plans for key agency partners
  • Provide ongoing training to agency plant on new programs, products, services, and systems
  • Monitor and understand the general insurance market and trends that may impact the territory agency plant

Required Qualifications

  • Bachelor’s degree in relevant field with 4 years of insurance experience- experience in sales and Commercial Underwriting with a Property & Casualty Company. 
  • Or 6 years of relevant insurance experience- experience in sales and Commercial Underwriting with a Property & Casualty Company.
  • Valid driver’s license 

Preferred Qualifications

  • Experience working with PowerBI
  • Experience working with Independent Insurance Agents preferred

 

Knowledge, Skills, and Abilities

  • Possesses analytical and problem-solving skills
  • Possesses verbal and written communication skills, including negotiation, presentation, and influence skills
  • Possesses multi-tasking and prioritization skills
  • Ability to understand Central Insurance’s policies and processes
  • Excellent organizational ability with demonstrated mastery of planning
  • Commitment to successfully achieve desired goals
  • Must be available for travel, including overnight travel
  • Self-starter who works independently with minimal supervision

 

Total Rewards

Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees’ financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits

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