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Overnight Remote Chat Support Jobs in Bothell, WA

The AES Group

Solutions Architect - Amazon Connect

Bellevue, WA · Remote

$64.50 - $85/hr

Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the ... About Us AES is a 22-year-old niche boutique consulting firm with a strong track record supporting ...

The AES Group

Solutions Architect - Amazon Connect

Bellevue, WA · Remote

$64.50 - $85/hr

Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the ... About Us AES is a 22-year-old niche boutique consulting firm with a strong track record supporting ...

Bicycle Health

Recovery Coach

Seattle, WA · Remote

$23 - $25/hr

Remote Schedule: Sunday-1:30pm-10pm EST/Monday-Thursday 3:30pm-12am EST (Full time - 40 hours/week ... Offer peer-based support through one-on-one coaching and facilitation of peer support groups.

Bicycle Health

Recovery Coach

Seattle, WA · Remote

$23 - $25/hr

Remote Schedule: Sunday-1:30pm-10pm EST/Monday-Thursday 3:30pm-12am EST (Full time - 40 hours/week ... Offer peer-based support through one-on-one coaching and facilitation of peer support groups.

Danaher

District Sales Manager - West

Seattle, WA · On-site +1

$140K - $165K/yr

The position is Bay Area-based, works remotely in support of the West region, and offers relocation ... Experience leading and operating effectively within a remote, geographically dispersed organization.

Stripe

Technical Solutions Engineer

Seattle, WA · Remote

The Technical Solutions Engineering (TSE) team is the glue that supports our developer-users and ... This role is remote but requires candidates to be located in the Mountain or Pacific time zones.

Stripe

Technical Solutions Engineer

Seattle, WA · On-site +1

The Technical Solutions Engineering (TSE) team is the glue that supports our developer-users and ... This role is remote but requires candidates to be located in the Mountain or Pacific time zones.

Cecelia Health

Telehealth Registered Dietitian

Seattle, WA · On-site +1

$42 - $47/hr

... phone, video, chat, text, and email. * Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians. * Engage in remote patient ...

KEYENCE

Field Application Engineer '27

Kirkland, WA · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ... Willingness to travel (60-100%), including overnight * Valid driver's license and personal vehicle

Brunswick

Business Development Manager

Snohomish, WA · Remote

$86K - $126K/yr

Remote in territory Travel Required: Yes, 60% Pay Range: $86,500 - $126,800 Visa Sponsorship ... overnight travel during peak season. Communicate customer requirements and request support from ...

Lund Boats

Business Development Manager

Snohomish, WA · Remote

$86K - $126K/yr

Remote in territory Travel Required: Yes, 60% Pay Range: $86,500 - $126,800 Visa Sponsorship ... overnight travel during peak season. Communicate customer requirements and request support from ...

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All JobsChat Support JobsOvernight Remote Chat Support JobsOvernight Remote Chat Support Jobs in Bothell, WA

Overnight Remote Chat Support information

See Bothell, WA salary details

$16

$29

$49

How much do overnight remote chat support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for overnight remote chat support in Bothell, WA is $29.12, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $31.73 per hour, depending on experience, location, and employer.

What are some common challenges faced by overnight remote chat support agents, and how can they be managed?

Overnight Remote Chat Support agents often encounter challenges such as handling high volumes of customer inquiries with limited escalation options, managing fatigue due to atypical working hours, and maintaining clear communication despite the absence of face-to-face interaction. To manage these challenges, it's important to develop effective time management skills, take scheduled breaks to stay alert, and utilize internal knowledge bases to resolve issues efficiently. Building strong communication habits and staying connected with team leads or colleagues through digital channels can also help ensure a supportive and productive work environment.

What are the key skills and qualifications needed to thrive as an overnight remote chat support agent?

To thrive as an Overnight Remote Chat Support agent, you need strong written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, help desk software (like Zendesk or Intercom), and CRM systems is typically required. Outstanding problem-solving, patience, and the ability to work independently during off-hours are essential soft skills. These abilities ensure timely, accurate support and customer satisfaction, even during non-traditional hours when resources may be limited.

What is an overnight remote chat support?

Overnight Remote Chat Support jobs involve assisting customers or clients via online chat platforms during nighttime hours. These roles typically require strong written communication skills, the ability to troubleshoot issues, and a reliable internet connection. Employees work remotely, often from home, addressing customer inquiries, resolving problems, and providing information outside of regular business hours. This schedule is ideal for night owls or those needing flexibility. Some positions may require previous customer service experience, but many companies offer on-the-job training.

What is the difference between Overnight Remote Chat Support vs Customer Service Representative?

AspectOvernight Remote Chat SupportCustomer Service Representative
Work HoursPrimarily overnight shifts, 100% remoteDaytime or flexible hours, often in-office or remote
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person interactions
Required SkillsExcellent written communication, problem-solving, tech-savvyVerbal communication, customer service skills, multitasking
CertificationsNone typically required, customer service experience preferredCustomer service experience often preferred, sometimes certifications

Overnight Remote Chat Support focuses on online chat assistance during overnight hours, requiring strong written communication and tech skills. Customer Service Representatives handle a broader range of interactions, including phone and in-person support, often during daytime hours. Both roles serve customer needs but differ mainly in work hours, environment, and communication methods.

What are the most commonly searched types of Remote Chat Support jobs in Bothell, WA?

The most popular types of Remote Chat Support jobs in Bothell, WA are:

What are popular job titles related to Overnight Remote Chat Support jobs in Bothell, WA?

For Overnight Remote Chat Support jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Chat Support jobs in Bothell, WA look for?

The top searched job categories for Overnight Remote Chat Support jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Overnight Remote Chat Support jobs?

Cities near Bothell, WA with the most Overnight Remote Chat Support job openings:

Overnight Remote Chat Support jobs near you
Infographic showing various Overnight Remote Chat Support job openings in Bothell, WA as of August 2026, with employment types broken down into 59% Full Time, 33% Part Time, and 8% Temporary. Highlights an 100% Remote job distribution, with an average salary of $60,566 per year, or $29.1 per hour.

Solutions Architect - Amazon Connect

Globenet Consulting Corp

Lynnwood, WA • Remote

$70 - $100/hr

Full-time

Re-posted yesterday

Job description

Solutions Architect – Amazon Connect
Focus: Cloud Contact Centers | Amazon Connect Implementations
Location: Remote (US-based preferred)
Employment Type: Full-time (flexible)
About the Role
We are seeking an experienced Solutions Architect with hands-on expertise in Amazon Connect to design, implement, and scale cloud-native contact center solutions. This role is ideal for someone who has delivered Amazon Connect in real-world environments and enjoys partnering with business and technical stakeholders to take ideas from POC and pilot to production-ready implementations in fast-moving settings.
Key Responsibilities
  •  Architect and implement Amazon Connect contact center solutions end-to-end 
  •  Design and configure contact center capabilities, including: 
    •  Contact flows (IVR, routing, self-service) 
    •  Queues, routing profiles, and agent experiences 
  •  Deliver POCs, pilots, and full-scale deployments with clear documentation and operational readiness 
  •  Integrate Amazon Connect with: 
    •  AWS services (Lambda, S3, DynamoDB, API Gateway) 
    •  CRM platforms (Salesforce, Zendesk, ServiceNow, and custom CRMs) 
  •  Enable omnichannel experiences (voice, chat, tasks) 
  •  Implement analytics and insights using Amazon Connect Contact Lens
  •  Provide guidance on best practices for scalability, reliability, security, and cost optimization 
  •  Collaborate with AWS partner teams and internal stakeholders to align architecture with business goals 
Required Qualifications
  •  5+ years in solutions architecture and/or contact center technologies 
  •  Proven hands-on experience implementing Amazon Connect
  •  Strong understanding of contact center concepts (IVR, routing, call flows) 
  •  Experience integrating cloud contact centers with backend systems and APIs 
  •  Familiarity with AWS serverless services (Lambda, API Gateway) 
  •  Strong communication, stakeholder engagement, and solution presentation skills 
  •  AWS Certified Solutions Architect – Professional
Preferred Skills (Nice to Have)
  •  Experience with Amazon Connect Contact Lens
  •  Knowledge of workforce management (WFM) and quality management tools 
  •  Exposure to AI-driven CX use cases (chatbots, sentiment analysis, automation) 
  •  Background in consulting, startup, or innovation environments 
Why Join Us
  •  Work on modern, cloud-native contact center solutions 
  •  High-impact role with ownership and hands-on delivery 
  •  Variety of initiatives across multiple industries 
  •  Opportunity to support AWS Partner and Solutions initiatives 
  •  Backed by a firm with 22 years of delivery credibility 
Who Should Apply
  •  Amazon Connect architects and consultants 
  •  Contact center professionals transitioning to cloud-native platforms 
  •  Solutions architects who enjoy POCs, innovation, and fast execution 
  •  Professionals seeking variety without early-stage startup risk 
Ready to make an impact? Apply now and join us on our journey!