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Overnight Remote Chat Support Jobs in Bothell, WA

Field Service Engineer - Seattle, WA

Seattle, WA ยท On-site +1

$70K - $80K/yr

Cultivating customer relationships and supporting commercial initiatives. * Driving a sense of ... Overnight travel 25% - 50%. * Must have a valid driver's license with an acceptable driving record.

In Home Coach ICP

Seattle, WA ยท On-site +1

$18.75 - $24.50/hr

The main responsibility of a Coach is to motivate, develop, and guide a team of remote Technicians ... Yes Percent of time: 30% Overnight required: Yes PHYSICAL DEMANDS: If one-third of the time ...

Art Director III (6634)

Seattle, WA ยท On-site +1

$55 - $68.25/hr

While this is a remote position, RUN Studios can only consider candidates currently residing in the ... free overnight shipping and free return shipping. The list of brands offered includes Giuseppe ...

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Overnight Remote Chat Support information

See Bothell, WA salary details

$16

$29

$49

How much do overnight remote chat support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for overnight remote chat support in Bothell, WA is $29.12, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $31.73 per hour, depending on experience, location, and employer.

What are some common challenges faced by Overnight Remote Chat Support agents, and how can they be managed?

Overnight Remote Chat Support agents often encounter challenges such as handling high volumes of customer inquiries with limited escalation options, managing fatigue due to atypical working hours, and maintaining clear communication despite the absence of face-to-face interaction. To manage these challenges, it's important to develop effective time management skills, take scheduled breaks to stay alert, and utilize internal knowledge bases to resolve issues efficiently. Building strong communication habits and staying connected with team leads or colleagues through digital channels can also help ensure a supportive and productive work environment.

What are the key skills and qualifications needed to thrive as an Overnight Remote Chat Support agent, and why are they important?

To thrive as an Overnight Remote Chat Support agent, you need strong written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, help desk software (like Zendesk or Intercom), and CRM systems is typically required. Outstanding problem-solving, patience, and the ability to work independently during off-hours are essential soft skills. These abilities ensure timely, accurate support and customer satisfaction, even during non-traditional hours when resources may be limited.

What are Overnight Remote Chat Support jobs?

Overnight Remote Chat Support jobs involve assisting customers or clients via online chat platforms during nighttime hours. These roles typically require strong written communication skills, the ability to troubleshoot issues, and a reliable internet connection. Employees work remotely, often from home, addressing customer inquiries, resolving problems, and providing information outside of regular business hours. This schedule is ideal for night owls or those needing flexibility. Some positions may require previous customer service experience, but many companies offer on-the-job training.

What is the difference between Overnight Remote Chat Support vs Customer Service Representative?

AspectOvernight Remote Chat SupportCustomer Service Representative
Work HoursPrimarily overnight shifts, 100% remoteDaytime or flexible hours, often in-office or remote
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person interactions
Required SkillsExcellent written communication, problem-solving, tech-savvyVerbal communication, customer service skills, multitasking
CertificationsNone typically required, customer service experience preferredCustomer service experience often preferred, sometimes certifications

Overnight Remote Chat Support focuses on online chat assistance during overnight hours, requiring strong written communication and tech skills. Customer Service Representatives handle a broader range of interactions, including phone and in-person support, often during daytime hours. Both roles serve customer needs but differ mainly in work hours, environment, and communication methods.

What are the most commonly searched types of Remote Chat Support jobs in Bothell, WA? The most popular types of Remote Chat Support jobs in Bothell, WA are:
What are popular job titles related to Overnight Remote Chat Support jobs in Bothell, WA? For Overnight Remote Chat Support jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Overnight Remote Chat Support jobs in Bothell, WA look for? The top searched job categories for Overnight Remote Chat Support jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Overnight Remote Chat Support jobs? Cities near Bothell, WA with the most Overnight Remote Chat Support job openings:
Administrative Resource Supervisor

Administrative Resource Supervisor

RH2 Engineering

Bothell, WA โ€ข On-site, Remote

$35 - $47/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

This position oversees the training and workloads for Administrative Assistants and Office Coordinators. This role is a working manager who performs contract administration, project coordination, executive support and corporate administration.

With your skills you will:

  • Coordinate the preparation of client and subconsultant contracts using the established review process with Project Accounting and a Legal review. Acquire Director reviews and signatures for fully executed documents.
  • Assist Project Managers, Principals, and Directors in workload planning surrounding the preparation of correspondence, reports, technical specifications, water/sewer plans, and other technical-related documents from rough drafts to final product.
  • Lead Administrative team meetings and monitor administrative workloads and coordinate assistance and backup, as needed.
  • Manage Administrative procedures and provide training and guidance for new staff. Participate in interview and selection process for Administration positions in all locations.
  • Maintain network and paper copies of project files. Prepare files for archiving or destruction following internal procedures.
  • Attend Project Manager workload meetings to stay abreast of upcoming projects. Communicate Administrative changes or shortages to ensure deliverables are achieved.
  • Supervise Administrative Assistants and/or Office Coordinators.
  • Track and assist executives with their PE and PMP recertifications. Conduct research on various topics.
  • May provide advanced administrative support to Directors, Accounting & Finance, HR, small offices without administration support and assigned professional disciplines.
  • Participate in special projects and reports on quarterly activities in All Company Meeting.
  • Perform backup duties to Bothell Office facilities as needed.
  • Other duties and responsibilities as assigned.

What you'll bring:

  • Bachelor's degree preferred with direct applicable work experience supporting Project Managers and Executives and supervising staff.
  • Ten (10) years of progressive administrative responsibilities in a professional office setting, preferably in the A&E industry or consulting environment, including supervisory experience.
  • Minimum two (2) years of experience in a workload management, team lead, or supervisory role.
  • Demonstrated experience collaborating and building effective relationships across multiple levels and office locations.
  • Familiarity with navigating AI assisted-platforms (e.g. Co-Pilot, Chat GPT, Gemini).
  • Experience in preparing, editing, and formatting large documents in Word and Excel.
  • Excellent communication skills, both verbal and written.
  • Interpersonal skills: accessible, approachable, and able to interface with clients, peers, and technical professionals on all levels; experience working in distributed work environment where other key members of team are in remote offices a plus.
  • Excellent time management skills and ability to prioritize and tackle tasks head-on, consistently delivering results within changing priorities and deadlines.
  • Ability to maintain confidentiality of Corporate financial reports, special projects, employee relations issues, and other Executive-related issues.
  • Microsoft Office Suite including Outlook, Excel and Word preferred at an intermediate skill level, and experience with Adobe.

Compensation counts:

RH2 has an excellent multi-component compensation package built to recognize and financially reward our employees' contributions throughout their career with the company. Individual base compensation will vary within the range of $35.00-$47.00/hour and will be based on skills, qualifications, and experience as they relate to the requirements for this position. RH2 values our employees' work/life balance and compensates for overtime at 1.5 times the base rate for hours exceeding 40 regular hours in a work week. This position is eligible for RH2's performance bonus, which is equivalent to one month's pay. Time in position, and individual and company performance requirements apply.

Benefits you'll enjoy:

  • Health & Wellbeing - 100% paid insurance premiums for medical, dental, vision, life, AD&D, disability, and an employee assistance program (EAP) employee coverage. Two buy-up medical plans are available, and low-cost partner and dependent coverage offered.
  • Rest & Recover - Nine (9) paid holidays. Competitive Paid Time Off (PTO) accrual benefit.
  • Savings Plans - 401(k) retirement plan with pre-tax and after-tax contribution options, generous employer 401(k) match, employer profit sharing contribution, employer Employee Stock Ownership Plan (ESOP) contribution, HSA with an annual employer contribution, FSA, and dependent care FSA available.
  • Team Building & Community - Office social events, all-company retreat, and paid volunteer hours to encourage local community involvement and partnerships.
  • Career Recognition & Development - Service anniversary bonuses and/or additional PTO on milestone anniversaries, incentives for professional licensure, defined career progression for every discipline, and mentorship from experienced professionals. We help advance careers because we care about you.

RH2 is an equal opportunity employer of all qualified individuals, including minorities, women, veterans, individuals with disabilities, and regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, or any other characteristic protected by law. RH2 will consider qualified applicants with criminal histories for employment in a manner consistent with all federal, state, and local ordinances.

Applicants requiring special assistance and/or people with disabilities can contact Human Resources at HR@ RH2.com.

Employment Type: FULL_TIME