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Overnight Msp Help Desk Jobs in Raleigh, NC (NOW HIRING)

Member Services Rep Front Desk

Wake Forest, NC ยท On-site

$11 - $13.75/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Cary, NC ยท On-site

$12.50 - $15.75/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Smithfield, NC ยท On-site

$11 - $13.75/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Clayton, NC ยท On-site

$10.75 - $13.50/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Knightdale, NC ยท On-site

$11.50 - $14.50/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Durham, NC ยท On-site

$12.25 - $15.50/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Raleigh, NC ยท On-site

$12.50 - $15.50/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Knightdale, NC ยท On-site

$11.50 - $14.50/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Chapel Hill, NC ยท On-site

$11.75 - $14.75/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Smithfield, NC ยท On-site

$11 - $13.75/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Chapel Hill, NC ยท On-site

$10.50 - $13.25/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Raleigh, NC ยท On-site

$12.50 - $15.50/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Fuquay Varina, NC ยท On-site

$10.50 - $13.25/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Smithfield, NC ยท On-site

$11 - $13.75/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Knightdale, NC ยท On-site

$11.50 - $14.50/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Raleigh, NC ยท On-site

$12.50 - $15.50/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Durham, NC ยท On-site

$12 - $15/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Holly Springs, NC ยท On-site

$11 - $13.75/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Raleigh, NC ยท On-site

$11.50 - $14.25/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Member Services Rep Front Desk

Clayton, NC ยท On-site

$10.75 - $13.50/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... overnight as required. Work hours are subject to change at any time depending on business needs.

Showing results 21-40

Overnight Msp Help Desk information

See Raleigh, NC salary details

$22.8K

$60.2K

$90.4K

How much do overnight msp help desk jobs pay per year?

As of Sep 7, 2026, the average yearly pay for overnight msp help desk in Raleigh, NC is $60,164.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $70,000.00 per year, depending on experience, location, and employer.

What is an overnight MSP Help Desk?

Overnight MSP Help Desk jobs involve providing technical support and troubleshooting services for clients of Managed Service Providers (MSPs) during nighttime hours. Professionals in these roles handle IT issues, monitor systems, and respond to incidents outside of regular business hours to ensure continuous operation and support. They may resolve problems remotely, escalate complex issues, and maintain documentation for all incidents. This position is essential for businesses that require 24/7 IT support, ensuring minimal downtime and prompt assistance regardless of the time of day.

What are the key skills and qualifications needed to thrive as an overnight MSP Help Desk technician?

To thrive as an Overnight MSP Help Desk technician, you need a solid understanding of IT fundamentals, troubleshooting, and customer support, typically supported by relevant experience or certifications like CompTIA A+ or Network+. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and remote desktop applications is essential. Excellent communication, problem-solving abilities, and the capacity to work independently during off-hours are standout soft skills. These competencies ensure rapid issue resolution, dependable client support, and smooth IT operations during overnight shifts.

What are the unique challenges of working an overnight shift as an MSP Help Desk technician, and how can I prepare for them?

Working overnight as an MSP Help Desk technician often means handling critical issues with fewer on-site resources and less immediate supervision. You may encounter urgent incidents from clients in different time zones, requiring strong problem-solving skills and the ability to work independently. It's important to maintain clear documentation and communication for seamless shift handovers. To prepare, develop effective time-management habits, stay proactive in learning about clients' systems, and practice self-care to manage the impact of night shifts on your health.

What is the difference between Overnight Msp Help Desk vs Night Support Technician?

AspectOvernight Msp Help DeskNight Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, remote support, MSP settingsOn-site or remote support, IT troubleshooting
Industry UsageManaged Service Providers, IT supportIT support, technical services
Search IntentOvernight support, MSP help desk rolesNight IT support, troubleshooting roles

Both roles involve technical support and require similar certifications like CompTIA A+ and Network+. The main difference lies in the work environment: Overnight Msp Help Desk typically supports MSP clients remotely during night shifts, while Night Support Technicians may work on-site or remotely troubleshooting IT issues during night hours. Both roles are essential in providing 24/7 IT support, but the focus and setting can vary based on employer needs.

What are the most commonly searched types of Msp Help Desk jobs in Raleigh, NC?

The most popular types of Msp Help Desk jobs in Raleigh, NC are:

What are popular job titles related to Overnight Msp Help Desk jobs in Raleigh, NC?

For Overnight Msp Help Desk jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Overnight Msp Help Desk jobs in Raleigh, NC look for?

The top searched job categories for Overnight Msp Help Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Overnight Msp Help Desk jobs?

Cities near Raleigh, NC with the most Overnight Msp Help Desk job openings:

Infographic showing various Overnight Msp Help Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,164 per year, or $28.9 per hour.

Member Services Rep Front Desk

Excel Fitness

Wake Forest, NC โ€ข On-site

$11 - $13.75/hr

Other

Re-posted 7 days ago


Job description

Job Title

Duties and Responsibilities:

  • Perform to your best abilities during your assigned work shift.
  • Monitor and maintain club cleanliness and atmosphere.
  • Stay proficient in Planet Fitness mobile app use, content, and updates.
  • Ensure that all proper training has been completed to operate safely and efficiently.
  • Conduct regular audits to ensure the club is presentable and hold up to Excel standards.
  • Perform club walkarounds and complete assigned cleaning or associated tasks along with re-inspecting said tasks.
  • Audit and balance cash drawers daily.
  • Properly input and update prospective and current member information into tablets and point of sale.
  • Ensure members adhere to the company's policies and guidelines and address any infractions.
  • Provide a safe and secure environment for all members.
  • Communicate with members and create a high level of member service.
  • Stock retail and janitorial items for the following shift.
  • Understand and adhere to company standards and help resolve any day-to-day member issues.
  • Audit club inventory and communicate with GM, AM, and Shift Lead on recommendations of inventory orders.
  • Stay up to date on all required certifications and training courses.
  • Participate in team meetings.
  • Communicate with, promote, tour, and assist prospects and potential members.
  • Assist the GM and AM with club membership promotions, training, and implementation of any operational strategies.
  • Ensure the club complies with all state and federal laws and insurance requirements.
  • Operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to.
  • Assist GM and represent our company at community events and other outreach activities.

Qualifications:

  • Must be at least 18 years of age.
  • High School Diploma or equivalent required.
  • CPR Certification and AED Certification are required before working alone. Uncertified Team Players will be given the opportunity to complete CPR/AED training within the first 30 days of their employment.
  • Must be comfortable standing for long periods of time.
  • Great communication skills with internal and external customers.
  • Must be team-oriented, motivated, and well-organized.
  • Ability to think critically and evaluate solutions to problems proactively.
  • Proficient ability in Microsoft Office and using a computer.
  • Must have the ability to handle sensitive and confidential information.
  • Familiar with Excel's mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements.

Supervisory Responsibility: This position has no supervisory responsibilities.

Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, printers, and phones, as well as standard custodial equipment such as cleaning chemicals, floor scrubbers and vacuums. The noise level in the club environment may be loud on a regular basis regular basis.

Physical Demands: The physical demands described here are representative of those that a Team Player must meet to successfully perform the essential functions of this job.

  • Regularly required to talk or hear.
  • Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • Occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.
  • Must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work: This may be either a full-time OR part-time, nonexempt position. A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA.

Scheduled work hours per week will be set during normal club hours of operation and determined by business need. Full-Time employees are ones that regularly work at least 30 hours per week. Part-Time employees are ones that regularly work 29 hours per week or less. Availability of full-time and part-time positions are dependent on business need. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required. Work hours are subject to change at any time depending on business needs.

Travel: 0% travel is expected for this position.

EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.